I read the reviews and still stupidly when ahead with the sale. Spoke to them a few times before the sale and each time they were aragant and very unhelpful. The car took 2 weeks to prepare. So expect... Ver mais
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Veja o que dizem as avaliações
My experience with the national car hub was really good, I initially took my car for a part ex with them, after they checked my car I decided not to part ex the car in. But the amount of checks they d... Ver mais
Excellent sales team, no pressure into anything, guided me very well throughout the whole process and kept in touch with updates. Went above and beyond arranging finance for the car and car is just... Ver mais
A empresa respondeu
❌❌Avoid Close Brothers Motor Finance and National Car Hub Walsall! I paid a £5k deposit for a car that suffered a major mechanical failure within 20 miles on day one. I legally rejected the vehicle un... Ver mais
Detalhes da empresa
Escrito pela empresa
Quality Used Cars for Sale. Dealer with a difference. Great Prices. Great Vehicles. Great Service.
Informações de contato
Country Gardens, Chester Road, Aldridge, WS9 0LS, WALSALL, Reino Unido
- 07880326474
- nchwalsall@outlook.com
- nationalcarhub.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dealt with the team today (Abby and…
Dealt with the team today (Abby and Brandon) , helpful from start to finish. Can’t fault anything about the service I received today. 100% recommend.

Resposta da National Car Hub
Great experience from test drive to trade in and pick up
Easy to book an appointment to view and test drive the car into wanted. Initially didn't have the car on site but very apologetic and ensured I was able to view and drive the car the next day. Very accommodating with letting me test a couple to compare and made the purchase very easy. Took a few days for the car to be ready for me to pick up but great price for my trade in and quick once ready. Handover was great.

Resposta da National Car Hub
Smooth transaction…
Kris car sales man did a great job in showing me the car. I knew what I was after so it was a nice smooth transaction.

Resposta da National Car Hub
Kris Mark was amazing!
Kris Mark was amazing at helping me find my first car! Lovely experience from start to finish.

Resposta da National Car Hub
Great team
As this is my second car from National car hub I'm over the moon with the service again. The salesman Pete was informative and very professional like the rest of the team. Thanks to the team.
I'd highly recommend.

Resposta da National Car Hub
Customer service was good
Customer service was good. All smooth. Did not know where my ID was and company was unsure when I phoned up where it was.

Resposta da National Car Hub
Buying my first car
Buying my first car; a Nissan X-Trail, from National Car Hub was an absolute pleasure. From start to finish, the team provided an outstanding level of service. Danny, my sales advisor, was incredibly professional, patient, and knowledgeable. He made the whole buying process smooth and stress-free.
What impressed me even more was the after-sales support. I had a few questions after my purchase, and Jessica from the after-sales team addressed them instantly and with great care. It’s rare to find such responsive and supportive service after the sale is done.
I’m genuinely impressed by the team’s dedication and efficiency. Delivery was on time, communication was excellent, and the entire experience exceeded expectations.
Would absolutely recommend National Car Hub to anyone looking for a trustworthy dealership. 5 stars from me!

Resposta da National Car Hub
Thank you Abby and Sam for making it…
Thank you Abby and Sam for making it all smooth

Resposta da National Car Hub
Dealt with Dan managed to deal with all…
Dealt with Dan managed to deal with all problems I raised in the appearance of the car, very fast and pleasant service would recommend.

Resposta da National Car Hub
Very efficient with the sale of the car

Resposta da National Car Hub
National car hub were very helpful
National car hub were very helpful with my long look for a good car. They talked me through the car how it worked and were very friendly. The purchasing process was also very quick and easy, definitely recommend.

Resposta da National Car Hub
Great experience buying with the…
Great experience buying with the cimpany. David and Dan have been very helpful and professional.

Resposta da National Car Hub
Great service
All the staff were helpful and friendly and the service was great, big thankyou to David for helping us

Resposta da National Car Hub
I came in today and bought a car
I came in today and bought a car. Holly at the dealership sorted out everything for me, she was very kind, helpful and informative. They had my car ready for test drive in moments and Holly guided me as to where I could drive. As soon as we got back, I knew that the car was in exactly the condition it was said to be in, I decided to purchase and Holly helped me fulfil the purchase and drive away in no time.

Resposta da National Car Hub
It was an easy decision and a great…
It was an easy decision and a great experience

Resposta da National Car Hub
This review is for the after sales team…
This review is for the after sales team only
I had a broken repeater indicator on my left mirror the team sorced the parts no problem and offered to fit it free of charge but I declined the installment as I'd have to travel 200 miles to have this done so they kindly have mailed the parts free of charge so I can install it myself fast response and always kept updated till the end

Resposta da National Car Hub
Wasting my time !
This is the second contact I have made with National Car Hub and again, I’ve been let down.
After being given an insane part exchange quote for my vehicle, I decided to go for a cash purchase. I asked a few questions regarding the car I was interested in and found out it did not have a service history book and was unable to guarantee that it did have any at all. I was told by a lady that they would contact Mercedes to ask the question and would phone me back the day after. I am still waiting… nothing yet and going in to the third day. If you don’t want my money that’s fine, someone else has now got it !

Resposta da National Car Hub
I purchased my car from this dealership…
I purchased my car from this dealership despite living 70 miles away. Initially, the staff were friendly and welcoming. However, shortly after taking the car home, I encountered an issue and contacted customer service. Unfortunately, I was repeatedly transferred between departments with no resolution. Despite numerous phone calls and emails, the problem remains unresolved. I’ve been told several times that it would be taken care of, yet four years later, I’m still waiting.
The after sales team a rubbish
🚨🚨🚨Update 🚨🚨🚨
Avoid this place.
After I left a review about my poor experience with National Car Hub, they responded publicly asking me to contact them via email because they apparently have a new after-sales team. I followed their instructions, emailed them, and even forwarded my old emails — yet here we are, over a month later, and still no response.
Clearly, nothing has changed. This place continues to ignore its customers after a sale is made.

Resposta da National Car Hub
Lie after lie
Sales guys were good which you would expect when buying a car, it's the aftersales that let this company down and they are the reason for the 1 star.
Myengine light came some time after having the car, car hub did adiagnostics and found the turbo was not working properly and they would order one in, didn't hear anything for a while so I rang aftersales, could not get through to them so I was ringing other departments to get hold of someone, spoke to a guy who said the wrong turbo was sent in and we had to send it back another is coming in the next day, I left it afew day then rang back to get the car booked in the guy said I'll find out what's going on and get back to you DIDN'T HAPPEN, so again I left it afew days, spoke to one of the guys he said same thing I'll see what's happening and let you know thank you for your patience (I had patience) but it ran out after being fobbed off time after time, that's why I took the car to a garage that communicates with the customer.

Resposta da National Car Hub
AVOID - tracker in car and terrible service
Please Please Please do not have any association with this scamming company! Do not ignore the bad reviews like I did. I purchased a car with this company that was advertised with no faults needing to be repaired etc upon my purchase I had to call for four days for an update on when I could collect the car, finally by day five I was told it would not be ready for another week as it needed a new exhaust. However the MOT on the car had been done less than a week prior so as a mechanic I’m not sure how this wasn't caught in the MOT. Upon getting to the garage the first sales man was extremely rude and acted like it was a bother to show a customer a car. The sales man spoke so rudely asking if I had seen the car yet when I said no he huffed stormed outside telling me to follow and then said why the hell isn’t it out here. The car was kept in showroom one which the garage denied but I would like to assume a garage with so many cars has cctv... Due to it being parked close to a wall inside a dimly lit room parts of the damage was concealed. I asked the garage the next day about the damage on the wing which they denied there being however, upon opening the log book the first thing in there is an invoice for the wing repair which had been done very poorly but wasn't accessible to see until I drove away. Another issue was the car was never sold to me to only have one key now this would not be an issue had I not found a active air tag tracker in the car that tracked the car up until 4am that morning and the next day. I attempted to contact the garage about this and was just told someone would be in touch. I finally located the tracker hidden inside a case under the center console which had to be pried off to find and there are marks where that had previously been done. I spoke with Jessica who told me twice she would call me back that day yet never did. The tracker was reported to the police who deemed the whole interaction with the garage suspicious and advised me not to drive the car as someone else may have access to the car and my address through the air tracker. Not a single member of staff at the garage was polite or helpful. When I got the car they did not even have a valid VC5 so I could not tax the car but I was told ‘don’t worry we have someone who can sort it’ and was assured my car was taxed to drive home. It in fact did not get taxed for a number of days later. All forms of communication are pointless with this garage, their online enquiries, WhatsApp and phone number, you are simply ignored or told someone would be in Touch an nobody contacts you. Honestly save yourself the hassle and go somewhere else! A report to trading standards has been made about the dodgy place!

Resposta da National Car Hub
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