nationalhighways.co.uk Avaliações 

Very friendly and helpful

On the M5 near Bristol, clearing the drains so the roads didn't flood

Really appreciate what the team do, keep up the good work, great to see you know the roads

Well done lads

We broke down in the fast lane of the M25 late at night. National highways sent 2 vehicles quickly. They shut all lanes and dragged our car to the slip lane. They sat behind us accompanied by a crash barrier vehicle for hours while we awaited the recovery vehicle. The staff were so reassuring and helpful. They went above and beyond to keep us safe and warm. The recovery driver provided by them to get us off the motorway while we waited for the RAC was super helpful and kind too. Shame the RAC took another 7 hours to arrive but that's another review!

Constant roadworks and everyone in them just standing around doing nothing. M3 frimley has had lanes closed for nearly a year. Complete shambles.

Clueless organisation, where not-so-smart people are in charge of ‘smart’ motorways. Driving down the M6 between M6 Toll and M5, huge queues, no opening of the hard shoulder to at least ease some of the traffic. The ‘smart’ section between 9 and 8 (M5) is never open and causes confusion as before then the hard shoulder is open, then here it’s closed only to open a few hundred yards down the road.

Finally, their engineers give the south east decent roads, with tunnels in sensitive areas. But sod the rest of the country where it’s ok to carve out a huge new cutting in the Cotswolds for the A417 and tearing down a centuries-old pub. Because the engineers live at office desks miles away and are completely oblivious to local peoples’ needs. Their roads may look pretty on their smart graphics but they absolutely don’t give a monkeys about the environment. Unless it’s in the south east. I also worked there for a short while and found it incredibly frustrating. The organisation is disorganised, inefficient and stuck in the past.

Hi all would like to thank highways fore all there help this morning when broke down on the M 25 and because off my disability I drive a adapted van I can't excess the van highways staff were amazing so helpful I was really upset and frightened the highways officer when helped me at road side was one off the nicest person I've ever met so helpful cannot thank all staff enough would not like to think what might happen with out highways staff s help thank you so much andy disabled driver

M5 closed from junction 17 to 14 last night. (Northbound) Sent up the a38 , miles of cues no information what so ever. The people who run our roads are a total shambles, they cause chaos every night of the week. Countrys going backwards.

my god what an uncaring un compassionate bad management company. maybe because its run from guildford or even worse in birmingham which is a dump. go get a real job and stop messing about on motorways

The Contact Centre has excellent staff, well trained, empathetic and helpful.