I went to the website to purchase some rubber gloves, and ended up buying a locking tool cart for my husband for Christmas. The website was easy to navigate, and my order arrived quickly and in good... Ver mais
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Veja o que dizem as avaliações
First purchase here. Great customer service and delivered on time. Package could have been better padded for a 5 lb battery containing device. A little beat up during shipping. Scrunched up brown pap... Ver mais
A empresa respondeu
I'm a new customer, and my first experience was entirely positive. NTW had the best price on a thread chaser set I've been eyeing. It arrived well packaged. Shipping was free and a day faster than... Ver mais
A empresa respondeu
The website was easy to navigate. You had the best price on the Lang kneeling pads that I purchased. And the shipping was much quicker than I thought it would be. I’m very pleased with my first purcha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
National Tool Warehouse provides quality automotive tools at great prices. Top brands include OTC Tools, Ingersoll Rand, DeVilbiss, Jump-N-Carry, Microflex, Lisle, Marson, Fill-Rite, Ammco & more.
Informações de contato
PO BOX 92, 64836, Carthage, Estados Unidos
- 417-358-1919
- customerservice@nationaltoolwarehouse.com
- nationaltoolwarehouse.com
4,8
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Surprising Source
Easy buying experience and now a new source for me with bulk detailing supplies.
26 de setembro de 2026
Resposta da National Tool Warehouse
Wow, Thank you for such a glowing review! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
They had what I needed and got it to me promptly
They had the product I needed, at a good price, shipped it promptly, and it is now in my shop. And they are not Amazon. What more could one ask for?
25 de setembro de 2026
Avaliação não solicitada
Resposta da National Tool Warehouse
Thank you for your positive feedback! We're glad you received your mechanic tools quickly and at a great price. We appreciate your support and look forward to serving you again.
NTW Customer Service Team
Was quick and mu package areived in…
Was quick and mu package areived in perfect conditions, but I never got any shipping details. Anyways, 5 stars for answering my request for shipping details as soon as I asked.
26 de setembro de 2026
Resposta da National Tool Warehouse
Thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
NTW Customer Service Team
What a scam!
What a scam!
They advertise selling ONE creeper wheel, but when you put it in your Cart it changes to SEVEN and will not let you select a lower amount even though the option is there.
3 de outubro de 2026
Avaliação não solicitada
Resposta da National Tool Warehouse
Thank you for sharing your feedback. We apologize for any confusion or frustration during your checkout process. To clarify, some of our smaller hardware items—including these creeper wheels—are sold in minimum package quantities of seven to help keep shipping and handling costs reasonable.
NTW Customer Service.
Fast free shipping
The price was the cheapest I could find. The best thing about National Tool Warehouse was the shipping was free and my item was delivered the next day.
25 de setembro de 2026
Resposta da National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward to helping you in the future.
NTW Customer Service Team
I'm a new customer
I'm a new customer, and my first experience was entirely positive.
NTW had the best price on a thread chaser set I've been eyeing. It arrived well packaged. Shipping was free and a day faster than estimated. Tracking provided. Even creating a new account at time of ordering was quick. Zero complaints.
24 de setembro de 2026
Resposta da National Tool Warehouse
Thank you for your positive feedback! We're glad communication was clear, pricing was great, and your items arrived undamaged. We appreciate your business and look forward to serving you again.
NTW Customer Service Team
👍👍👍👍👍👍👍👍👍👍👍👍👍
24 de setembro de 2026
Resposta da National Tool Warehouse
Thank you for taking the time to rate us! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Problem solved 👍🏻
Had a problem with a product (tape) they took care of it immediately , I tried unsuccessfully to remove my earlier review but couldn’t figure it out. So this is my corrected review . Thanks for quick response. I will use them again.👍🏻
7 de setembro de 2026
Avaliação não solicitada
Resposta da National Tool Warehouse
Thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible.
NTW Customer Service Team
You can send me what I ordered I…
You can send me what I ordered I haven't received my order
31 de agosto de 2026
Resposta da National Tool Warehouse
Mr. Tallman
We apologize we were not aware that there was an issue with your order. We will be filing a FedEx claim and shipping out a new order today. Please email us if you need anything else. Again, we are sorry for the issue.
NTW Customer Service Team.
Resposta da National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward to helping you in the future.
NTW Customer Service Team
Ease of ordering and fast delivery to…
Ease of ordering and fast delivery to my address.
27 de agosto de 2026
Resposta da National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
Very pleasant people to deal with
Very pleasant people to deal with. Super fast delivery. Highly recommended.
27 de agosto de 2026
Resposta da National Tool Warehouse
Thank you for taking the time to rate us! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
We are a business and buy in bulk
We are a business and buy in bulk, our experience with National Tool Warehouse was great, good customer service, good products. They address any issue promptly. Will continue buying from them.
28 de agosto de 2026
Resposta da National Tool Warehouse
Wow, Thank you for such a glowing review! We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Very nice reasonably priced and very…
Very nice reasonably priced and very fast service
28 de agosto de 2026
Resposta da National Tool Warehouse
Thank you for taking the time to leave such a positive review. We appreciate your business and look forward to helping you in the future.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for your positive feedback! We're glad you appreciated our fast shipping, secure packaging, and competitive pricing. We look forward to serving you again and appreciate your support.
NTW Customer Service Team
The website needs help
I like your products and your web site is not terrible to navigate. You were out of stock on the tool I really wanted so, I had to order an alternative tool to meet free shipping. The website could use some help on narrowing down the tool you are looking for.
27 de agosto de 2026
Resposta da National Tool Warehouse
Thank you for taking the time to share your feedback with us! We are glad to hear that you like our products, but we want our website to be more than just "not terrible" to navigate—we want it to be great.
I am very sorry that the specific tool you wanted was out of stock, and that you had to select an alternative just to meet the free shipping threshold. That is definitely not the ideal shopping experience we want for our customers. I will pass your notes along to our inventory team so we can work on keeping our most popular tools stocked.
Your feedback about our search filters is incredibly helpful as well. We are always looking for ways to improve, and our web development team is currently looking at how we can make narrowing down and finding specific tools much easier.
We truly appreciate your business and your honest review. If you need any assistance with the alternative tool you ordered once it arrives, please do not hesitate to reach out.
We do have categories that you might try next time. Or please call us we would be more than happy to see what we can find or tell you when the item will be in stock.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for your positive feedback! We're glad you received your mechanic tools quickly and at a great price. We appreciate your support and look forward to serving you again.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you for your positive feedback! We're glad communication was clear, pricing was great, and your items arrived undamaged. We appreciate your business and look forward to serving you again.
NTW Customer Service Team
Resposta da National Tool Warehouse
Thank you so much for the 5-star review! We are absolutely thrilled to hear you had a great experience with us. We look forward to helping you in the future.
NTW Customer Service Team
The order arrived in record time and…
The order arrived in record time and was correct.
25 de agosto de 2026
Resposta da National Tool Warehouse
Thanks for the 5-star rating! We appreciate your support and look forward to helping you in the future.
NTW Customer Service Team
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