Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Love NatV! Have purchased my undies through them for years and they hold up so well. Love the colour range and the different styles they offer. I recently purchased the bodysuit they sell and it’s ama... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nat v crops are divine! Absolutely loving the cropped tops I bought recently, the fabric is so soft, the crops are very well made, and even with a bigger bust I'm finding enough of a support to wear... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great communication,When I had trouble with going through checkout they got back to me promptly. love that it’s a small Australian business. I was searching high and low for 100% cotton underwear... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Natv Basics always deliver The quality of the underwear is fantastic. I still have ones that have lasted years, multiple washes, exercising, pregnancy, everything, and they are still high-quality... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja especializada em roupas íntimas
  2. Loja de moda feminina

Escrito pela empresa

We Make Basics That Are Better For People And The Planet, So You Can Make More Sustainable Choices, From The Bottom Up. No Frills Or Trims Or Awkward Bits, Just The Comfiest Undies You’ll Ever Wear, Made Responsibly From A Sustainability Mindset. Each and every step of the way when creating our everyday basics, we design mindfully to reduce our impact on the planet. We use minimal packaging that is also home compostable with soy-based inks. We look at every step in our supply chain from beginning to end and constantly seek better ways to deliver luxurious, comfortable and affordable basics that give everyday, sustainably conscious women a better choice. We’re simply striving to be a better brand, from the bottom up.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

If I could give 0 stars I would

If I could give 0 stars I would, I ordered a pack of their underwear and after the first wash holes started appearing in the lining and the base of multiple pairs. I emailed the company with photos of the flaws and was sent a replacement pair, however the replacement pair ripped and got holes after the first wash! The quality feels nice initially but as soon as you wash them they get damaged
Extremely disappointed and would hate for anyone else to waste their money on this brand

5 de setembro de 2025
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

Thank you so much for reaching out and sharing your experience with us. We’re so sorry to hear this happened, and we completely understand how disappointing it must have felt.

In over six years, we’ve very rarely received feedback like this. Our underwear is designed to last for years with the right care, so hearing about holes after just one wash (and again a second time) is definitely not what we’d expect. We’d really love the chance to look into this properly for you.

At the moment, we haven’t been able to find your details in our system, which means we can’t investigate further just yet. If you could please contact our customer service team at service@natvbasics.com we’ll be able to gather the details we need and work out the best way to make things right for you.

We truly appreciate you bringing this to our attention, and we’ll do everything we can to resolve it quickly.

Avaliado com 5 de um total de 5 estrelas

My favourite undies!!

My favourite undies!!! Service and delivery is also 10/10

14 de agosto de 2025
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

Yay! So glad you love them 💕 Thanks for your kind words, we’re thrilled you had a great experience with both our undies and our service!

Avaliado com 5 de um total de 5 estrelas

Nat V Basics are the best

Nat V Basics are the best! They’re breathable, light, stretchy and they are perfect for every day wear - honestly feels like you’re not wearing anything at all which I love.

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

We’re so happy to hear you’re loving the comfort and light feel of Nat’v Basics 💕 Thank you for sharing your kind words!

Avaliado com 5 de um total de 5 estrelas

Hands down my favourite underwear

Hands down my favourite underwear. I have not worn anything other then the every day G’s for the past 3 years. Simply love love love

12 de agosto de 2025
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

Wow, 3 years! 💕 We’re so thrilled to be your go-to and favourite underwear. Thank you for your loyalty and for sharing the love, it means the world to us!

Avaliado com 1 de um total de 5 estrelas

NEVER AGAIN

Not only are their products absolute rubbish, they charge you $5.95 per item to return. Then they sneak in $12.5 for shipping as well. Do not buy from them!!!

20 de março de 2025
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

We’re truly sorry to hear that the items you received didn’t meet your expectations. We take great pride in the quality of our products, and we understand how important it is to feel completely satisfied with your purchase. As we normally do not allow returns on underwear due to Hygiene reasons, we can happily accept it back as a once off if they are in original condition in packaging. Please reach out to our customer service who will happily help.

Avaliado com 2 de um total de 5 estrelas

These sizes run extremely small

These sizes run extremely small! I usually wear a Medium or large on small-fitting clothes. After reading a review about the sizing running small I sized up to a large. I got three different bra's and I could not wear any of them because they are so tight! Honestly the 'large' I got felt more like a small in most normally sized clothes. Usually when Bra's are tight I will wear them for a couple of weeks to stretch, but these are so tight I can barely pull them over my chest and its painful to wear them for more than a couple of minutes. I would not deem this a very inclusive brand, as me (someone who usually wears a size 12) will have to upsize to a XXL to fit.

3 de dezembro de 2024
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

Thanks so much for your feedback, we’re really sorry to hear the sizing wasn’t right for you. We recommend comparing your measurements to our online size guide as our sizing may differ to other brands you have previously purchased 💕.

Avaliado com 5 de um total de 5 estrelas

High quality

Great, high quality products. I wear mine constantly and they last and last and last!

17 de outubro de 2024
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

We’re so glad you’re loving the quality! Thank you for sharing this lovely feedback, it makes our day 💕.

Avaliado com 3 de um total de 5 estrelas

Inconsistent Sizing

This brand heavily markets across social media and I succumbed to the relentless IG and sms marketing. I placed an order as I was gifted free express shipping. Though the product is good quality overall there was a problem that one pair of my size 12 knickers were smaller than the other size 12 pair I ordered even though the only difference between them was the colour, the cut was the same.

29 de agosto de 2022
Avaliação não solicitada
logotipo da natvbasics.com

Resposta da natvbasics.com

We’re so glad to hear you’re loving the quality of our Undies! 💕 With semi-seamless styles, there’s a small standard tolerance in measurements due to the way they’re made. Thanks to the naturally stretchy fabric, this isn’t something you’ll notice once you’re wearing them, they’re designed to move and fit with your body.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais