Navexa Avaliações 

344
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Navexa has solved problems for us that another company could not do. James was happy to explain how to operate the system in simple terms and patient while doing this. We are extremely happy with t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Much more modern, better looking and easier to undertand than Sharesight. Their support team is fast to response as well. I can't imagine anyone who are serious in buying stocks to go without it (how... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Literally the fastest customer service people ever. I had an issue with my trial, and it was fixed in 20 minutes. AND importing all of my holdings from other platfforms made my tax return a breeze. Th... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I loved this service last time I used it but this time the prices are insane. $20 a month was steep but worth it for the features but the price it is now I'd never consider paying that much. I'm using... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de Investimentos

Escrito pela empresa

Track portfolios, performance, dividends and tax reporting in one platform. Free 14-day trial: https://www.navexa.com


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

344 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(344)

114 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Too much automation

Too much automation, still not set up properly after 3 weeks, shares that l haven’t owned in years showing up in my portfolio. I have more than one share portfolio, how do l set this up??

19 de outubro de 2025
logotipo da Navexa

Resposta da Navexa

Hi there,

Thanks for sharing your feedback. I’m sorry to hear your setup hasn’t gone smoothly. We take reviews like this seriously, and our goal is to make sure every customer has a five-star experience.

I’ve reviewed your account and can already see where things might have gone off track. It appears that there are a few trades that require review, which I can assist you in correcting so that your portfolios display correctly. I’ve reached out by email to help get this sorted and to explain how to set up multiple share portfolios correctly.

Once we get everything aligned, I’m confident Navexa will work precisely as you expect. I really appreciate you giving us the chance to turn this around for you.

Warm regards,
Tom
Head of Customer Success
Navexa

Avaliado com 5 de um total de 5 estrelas

Navexa is top quality

The first platform I tried was not able to import fees from my exchange API. Navexa did this first time with no problems at all, which resulted in significantly different figures for tax reporting. Their AI help bot is also terrifyingly smart and helpful.

15 de outubro de 2025
Avaliado com 2 de um total de 5 estrelas

No support.

No support.

21 de outubro de 2025
logotipo da Navexa

Resposta da Navexa

Hi Craig,

Thanks for your feedback. I'm really sorry to hear you didn’t have a great experience. We don’t offer phone support, but our online chat lets us share walkthroughs and screenshots and check your account directly to help fix any issues.

I’ve reached out by email to help you set up your portfolio correctly so everything reflects your full trade history.

Kind regards,
Tom
Customer Success Manager, Navexa

Avaliado com 4 de um total de 5 estrelas

Great living customer service

Tom, head of CS was great to deal with over several days…patient, kind, solution focused, and gave me pertinent information with a quick response time.
I’m not a fan of bots but Tom won me over at Navexa.

20 de outubro de 2025
logotipo da Navexa

Resposta da Navexa

Thank you so much for your kind words. I’m really glad to hear you had a positive experience and that I could help get everything sorted smoothly. We’re always striving to make Navexa as easy and supportive as possible, and I really appreciate you taking the time to share this.

Warm regards,
Tom
Head of Customer Success, Navexa

Avaliado com 2 de um total de 5 estrelas

Inabilaty to get human help even though…

Inabilaty to get human help even though your emails to me give me an address that never responds to my problem. The platform itself will be very benificial to me once I get familar with it. example:
Contract Note Import Failed
Your forwarded email with the subject: Bond Wrap – Markets, Trading Flows and Ideas could not be imported.

Failure reason: .

The account this 'refers' to was deleted because I was having so much trouble. I opend a new account with a different and new forwarding navexa address and today this appeared. no reference to my bonds is in my forwarding for the current subscription account.
Iv'e only just started with this platform and I'm trying to learn via uTube and other. I have spent hours trying to deal with some things using your AI. My brain is not geared the same way an accountant's brain is geared, I have to learn and I need help in several areas. 'Bonds' is one area you don't cover yet the same way you do with say ETF's. My contract notes are not auto updating but I think that is because I did not 'save' . I had two trades overnight and I added them manually and altered the auto import by 'saving' so I haope that now works. Your platform has a LOT of merit but being able to contact a human would help. I note that Irene Zhu never seems to have any trouble contacting you. BTW date of experience is about 8 weeks of pain.

11 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

Problems in automated connection with…

Problems in automated connection with brokers accounts.

2 de outubro de 2025
logotipo da Navexa

Resposta da Navexa

Hi Yimin,

We’re really sorry to hear about the trouble connecting your SelfWealth account. We understand how important it is for your trades to sync automatically.

Our team has looked into this and found that your SelfWealth contract notes were being sent to a portfolio that had been deleted. Once you update to the new email address in your portfolio settings, your future trades will import automatically as expected.

We’ve also shared steps to recover any missing trades, and we’re happy to help make sure everything is fully up to date. Please check your inbox for our latest email.

Thanks so much for your patience while we work to make the connection smoother for you.

Navarre from the Navexa Team

Avaliado com 5 de um total de 5 estrelas

Ease of use and time-based performance data

I like the ease of use, the interaction with my broker transactions and how I can assess performance of my portfolio over discrete time periods. To me this is a huge advantage over my excel spreadsheets or my brokers spreadsheet which only compare to purchase price.

26 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas

A newbies first experience

I have been (and still am) a Sharesight user - both platforms have their own features - i find Navexa a much more useful tool for the individual investor - Navexa is all about maximising one's portfolio returns rather than just reporting on the content (something Sharesight does very well)

25 de setembro de 2025
Avaliado com 1 de um total de 5 estrelas

Terrible software

Terrible software. Wouldn’t connect to brokers at all. Customer service is just an ai bot. Scam software stole my money and false advertising

24 de setembro de 2025
logotipo da Navexa

Resposta da Navexa

Hi Mark, I'm sorry you had a bad experience and I'm keen to rectify this for you.

I see you received a response from our AI bot where it asked if you'd like to talk to a human but we didn't get a response from you.

More than happy to refund your subscription if you like.

Otherwise we are happy to help get you up and running.

Let us know at help@navexa.com

Avaliado com 5 de um total de 5 estrelas

Great platform with a five star Support

⭐⭐⭐⭐⭐

I’ve been using Navexa Portfolio Tracker for several years now and I’m genuinely impressed. The platform delivers exactly what it promises: clear, precise tracking across all my investments — stocks, crypto, managed funds — plus SMSFs and trusts. What sets it apart is how easy it is to see why my portfolio is performing the way it is: performance drivers, income, gains/losses, diversification, and currency effects are all laid out in a way that makes sense.

The tools for tax reporting are outstanding. As someone who used to dread tax season, the automated capital gains and dividend reports save me so much time (and mental energy).

On top of all that, the customer support is excellent. Fast responses, helpful, friendly — they don’t just fix issues, they care.

If you’re serious about managing your wealth — whether one portfolio or many — Navexa gives you the clarity and control you need. Highly recommend!

Navexa user since inception 😁

1 de agosto de 2025
Avaliado com 4 de um total de 5 estrelas

Great tool but pricey…

I recently imported five portfolios into Navexa to test it out during its trial period. It did a good job of identifying errors during the import process, and the CSV import went smoothly.

Once the data was imported, I liked the layout and features. In my case, I’ve been searching for a tool that breaks out capital gains and dividend income, and computes the average share price across multiple portfolios. Navexa’s group feature solved these challenges for me.

My only concern going into the trial was the pricing model. While $25 AUD per month for one to three portfolios seemed fair, the $40 fee for up to 10 portfolios was a bit steep. I wasn’t sure if there was a workaround in Navexa that would allow me to consolidate my holdings into one to three portfolios, but after a few days, I realized that wasn’t possible. I’ll end up with eight or nine portfolios.

As a couple in Canada, it’s common for each of us to have an RRSP, TFSA, LIF/LIRA, and possibly a Spousal RRSP and a bond portfolio. Our portfolios range in size from one holding to 16 holdings each. In total, I’m only managing 30-35 distinct holdings across those eight portfolios, but that places me in an upper pricing tier at $40 AUD.

After a couple of days setting it up, I’m going to abandon my trial and go back to my spreadsheet, Google Portfolio, and coffee. I’ll dream of the day when $40 per month doesn’t seem like a lot of money to spend on what is otherwise a pretty decent tool.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Navexa

Resposta da Navexa

Hi Tim, thanks for the great feedback! If you don’t need the Australian tax reporting, you can switch to our Global site (scroll to the bottom of navexa.com and click “Global”), where Premium is $16 USD/month. Each portfolio in Navexa represents its own tax entity, which is why accounts like RRSP, TFSA or LIRA can’t be merged into fewer portfolios. But you can still use the Group feature to see performance across all your accounts in one view. If you’d like to move to the USD pricing, email help@navexa.com and we’ll set this up for you. Regards, Tom

Avaliado com 4 de um total de 5 estrelas

not easy to upload everything

good although i cant get raiz csv to work or away to attach spaceship, and cant upload international shares through commsec, sent a message couple weeks ago but no answers.

31 de agosto de 2025

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