The salesman David was a thorough bread and an absolute delight to be around while trying to look for what we wanted. In the end he was instrumental to our choice of sofa. It's a 5 star experience for... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The salesman David was a thorough bread and an absolute delight to be around while trying to look for what we wanted. In the end he was instrumental to our choice of sofa. It's a 5 star experience for... Ver mais
A empresa respondeu
We bought our sofa here this week, Zaf was very friendly and informative. He was approachable when we had any questions and he walked us through the entire process in a very comfortable manner.
A empresa respondeu
Me and my wife came in the other day looking for Furniture for our new home , we had a the pleasure of being served by Paige who was helpful , knowledgable and certainly made our decision easy when... Ver mais
A empresa respondeu
I came into store with my kids and was helped by Paige. She was super patient and helped distract my kids whilst I looked at products - made the process of fitting my new home super smooth and calm. G... Ver mais
A empresa respondeu
Escrito pela empresa
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Escrito pela empresa

Have a query to raise?
Meteor Centre, Mansfield Road, DE21 4SY, Derby, Reino Unido
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Big thanks to Dominic who was really helpful but not pushy when we went browsing today! Ended up getting what we wanted and have gone away very happy! Would recommend NCF Living Derby Store

Resposta da NCF LIVING - Derby
Jess was very professional and great help. Thank you jess at derby

Resposta da NCF LIVING - Derby
Jess at Derby was helpful and great service and was very professional

Resposta da NCF LIVING - Derby
Page was lovely . Also thank you Zaf for the patience and lovely customer service.

Resposta da NCF LIVING - Derby
Paige at your Derby store was a great salesperson. Friendly and non pressuring. My wife and I went in for a dining room set and Paige was so approachable. We walked out very happy with our purchase.

Resposta da NCF LIVING - Derby
Visited derby store and visited Jess. Very helpful and friendly service. Got exactly what we wanted.

Resposta da NCF LIVING - Derby
Paige was great in helpful in helping us buy our new sofa, went above and beyond for us.

Resposta da NCF LIVING - Derby
Me and my wife came in the other day looking for Furniture for our new home , we had a the pleasure of being served by Paige who was helpful , knowledgable and certainly made our decision easy when it came to finalising
Just want to say a massive thank you to Paige in the derby branch for all she did for us, she is a credit to the store

Resposta da NCF LIVING - Derby
Zaf at the Derby store was super helpful when we went to choose our new bed and mattress, give him a pay rise :)

Resposta da NCF LIVING - Derby
Staff really friendly 😀Zaff was very helpful

Resposta da NCF LIVING - Derby
Paige made the purchase of our new corner sofa so easy at the Derby showroom. Great customer service with a smile and I would recommend visiting her in store. Thank you Paige you're a star!!!

Resposta da NCF LIVING - Derby
Had a lovely experience with Page answering all our questions and assisting in picking a nice bed for our home. Thank you

Resposta da NCF LIVING - Derby
Fantastic customer service max stars thank you peige

Resposta da NCF LIVING - Derby
Zaf great guy wonderful and helpful..
many thanks

Resposta da NCF LIVING - Derby
Paige was wonderful in helping me and my partner find our dream sofa. Paige offered excellent customer service and was very helpful in checking stock quickly to provide the comfort of it being in stock ready for the completion of moving into our first home.

Resposta da NCF LIVING - Derby
Visited derby spoke to jess really helpful and gave us great service

Resposta da NCF LIVING - Derby
We purchased an Osaka two seater and Osaka three seater sofa from the Derby NCF store in November but didn't need it to be delivered until January and was told that would be fine. The staff in store were helpful and friendly and not at all pushy. We had the sofas delivered in January and the delivery men were very efficient and put the sofas together in the room we needed them and made sure the electric recliners were working and removed all of the packaging and were polite. After about four weeks the recliners on the three seater we're catching on each other and couldn't be used together. We contacted the repairs department and a Service engineer from Emmeria group was booked who came and adjusted the seats and rectified the problem and was very polite and efficient. We are still very pleased with our sofas and are enjoying using them. Thanks to all of the staff concerned.

Resposta da NCF LIVING - Derby
Visited Jess at Derby, she was very friendly yet her customer service was affective. Would 100% come again for the next pair of sofas!

Resposta da NCF LIVING - Derby
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.