Have a shared ownership home with NCHA for over 2 years. Getting any repairs done is outrageous and such a long tedious process of constant chasing and them fobbing you off. Communal areas left in dis... Ver mais
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Veja o que dizem as avaliações
This Housing Association is managed poorly, we had visits to our property without prior notice and repairs that were never done. The staff are not knowledgeable at all and need more training on how to... Ver mais
No heating for over a month. Night storage heaters too expensive, no other heating. No lights for 3 weeks, asked if I had a torch. No help at all. The electrician came out,said there is a loose wir... Ver mais
Avoid engaging with this company, as it's not worth your time, effort, or peace of mind. I've reached my limit with the lack of progress on repairs. I submitted my snag list on April 24, and now, 27 w... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
A provider of social housing for rent and shared-ownership in the East Midlands. Includes information about the services available.
Informações de contato
Reino Unido
- ncha.org.uk
NCHA avoid
NCHA are a terrible housing association. I have just got off the phone telling them that our boiler is not working it has error and no flame. The woman then asked me had I tried Google it to try and fix the problem myself. I said I had tried resetting it and also turning it off and on at the wall but it is still not working. She then said because it is still British summer time it would be 72 hours before they would do anything. I said that before when we had a problem because we are disabled they contacted repair people and they came out. She went away to speak to someone came back asked for address then said couldn't do anything and to ring back on Monday.My husband has a brain injury and diabetes is supposed to keep his bad foot warm. I am disabled and my condition has caused mobility problems. We have waited in past for months for repairs to be done. When repair people come out they are horrified the way we have been treated as they say we should be priority. Still British summer time she not got a clue we are now in autumn it has got a lot colder over past few days. THIS IS ABSOLUTELY RIDICULOUS.
UPDATE
So over a week after engineer looked at boiler and said it needed a new pump which he said he would order straight away, got a call from NCHA that someone would fix it on 1st November. We have no heating no hot water and can't have a shower because the boiler heats it. We are a disabled household and they think this is ok.
30 de setembro de 2022
Avaliação não solicitada
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