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Neko Health Avaliações 187

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Lots of cool technology that seem massively under utilized. The best part is the the photos of the skin. That is very well executed. Blood test was very disappointing. If you try to be on the lea... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

process wasnt explained properly, practitioner wasnt confident in taking blood and has left bruises on my arms. they didnt inform me in advance that it would be a male doctor to check my body over... Ver mais

Avaliado com 5 de um total de 5 estrelas

A very useful insight into your current health metrics conducted very carefully and thoroughly. The 20 minute in-depth conversation with the doctor at the end is worth the cost in itself. Follow-up... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment you walked in, you were treated with respect and constantly assured you were being looked after. Every step of the examination process explained fully and followed by a concise review... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços médicos municipais
  2. Policlínica

Escrito pela empresa

The Neko Body Scan offers a thorough health check, like you've never experienced before. Using advanced technology, it scans millions of health data points in just a couple of minutes. We check and record every mole on your body, and we conduct a comprehensive examination of your heart and arterial tree for any signs of malfunction. We also include blood tests that provide essential insights into your overall health trajectory, concluding with a doctor's consultation to discuss your results.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

A very useful insight into your current health metrics

A very useful insight into your current health metrics conducted very carefully and thoroughly. The 20 minute in-depth conversation with the doctor at the end is worth the cost in itself. Follow-up tests are also organised as part of the service. Very good value and I have already booked next year's health check.

31 de março de 2026
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Resposta de Neko Health

Hi!

Thank you so much for your kind words and for sharing your experience.  We truly appreciate your trust in us.
We look forward to seeing you again next year!

Best,
Neko Health

Avaliado com 1 de um total de 5 estrelas

GP referrals more in-depth

To me it sounds as though this company have these amazing machines that they use probably had a few months or weeks training on them and that’s about it. Just some beauty salons they have a couple of weeks training on a Machine and think they know it all and do a terrible job some of them. It’s a shame because I was really looking forward to booking an appointment with this company hoping that they could just see everything that’s going on in my body but unfortunately because of the reviews I won’t be doing it now as it doesn’t sound too professional, just the basics and that’s a lot of money for some people to pay out. My sister and I were going.

28 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

10/10 Professional Helpful Friendly…

10/10 Professional Helpful Friendly staff putting you at ease from start to finish.
Thank you.

8 de abril de 2026
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Resposta de Neko Health

Thank you for your kind feedback, Mr Boden! We’re so pleased you had a great experience and can’t wait to see you again.

Avaliado com 5 de um total de 5 estrelas

Great check in and smooth scan and test…

Great check in and smooth scan and test experience in a very film like set futuristic environment. Very impressed with report and consultation at end and have rebooked for next year. Really helpful for me, particularly the skin check

2 de abril de 2026
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Resposta de Neko Health

Hi!

Thank you for your kind review. It’s great to know the skin check was particularly helpful for you. We truly appreciate you sharing your experience and look forward to seeing you again next year!

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Great service , will use it again

The scan was fast , efficient and on time, the nurse conducting it was polite and keep me well informed about the procedure. The data review after the scan with the GP was informative and very helpful. From the Scan I had a couple of follow up items and Neko have followed up very promptly. I am very impressed and will use the service again. It gives you a great baseline on your heath status.

8 de abril de 2026
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Resposta de Neko Health

Hi!

Thank you for your kind and detailed feedback. 

We truly appreciate you sharing your experience and look forward to seeing you again.

Best,
Neko Health

Avaliado com 3 de um total de 5 estrelas

I like the setup

I like the setup, modern technology and efficiency. I was expecting more in their service such as taking urine samples to identify the kidney and liver function of the body, some sort of scan for dental health and more internal body scan for all the organs in the body.

30 de março de 2026
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Resposta de Neko Health

Hi!

Thank you for your feedback. We appreciate you taking the time to share your thoughts and will take them into account as we continue developing our service.

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

A very positive and useful experience

Efficient, welcoming staff. Extensive tests with immediate results which a doctor analyses to give detailed personalised advice for improving your health.

9 de abril de 2026
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Resposta de Neko Health

Hi!

Thank you for your kind review. We truly appreciate you taking the time to share your experience. We hope to see you again!

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Excellent service

My experience at Neko Health was excellent. All the staff were very friendly and professional, and the clinic (I went to Victoria in London) was very clean and comfortable. I was given lots of time with the doctor, who explained everything very clearly. Clearly it’s a privilege to be able to afford a Neko scan, but I do think that you get an awful lot for your £299 so if it’s an option, I would definitely recommend

8 de abril de 2026
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Resposta de Neko Health

Thank you for taking the time to leave us a review! We are delighted to hear you had a positive experience, and we look forward to welcoming you back!

Many thanks,
Neko Health

Avaliado com 2 de um total de 5 estrelas

I had big expectations, but the disappoint continues to grow.

I was excited to do it, and waited eight months to get off the waiting list. Unfortunately, the Neko body scan continues to disappoint me with every interaction.

The setup was really futuristic and interesting, but my main focus of the experience was the skin scan as I've had numerous moles removed and one serious biopsy a few years ago. However, they don't provide you with any of the mole images or markings that were flagged. Instead, they review them in person, and if they don't think there's an issue, then you'll never see any of those images -- flagged by AI or not -- again. I'd prefer to see the flagged ones and take them to a dermatologist for an expert review. Instead, they use it as a method to sell you into scheduling and pre-paying for the next year's appointment.

Aside from the imaging issue, the appointment itself was generally good. My nurse and GP were both really nice, but the nurse and the "help a friend" person she called into the room blew out my veins -- one on each side, so by the evening, both arms had very dark, purple bruising following the veins. NEVER had that happen before, even if someone has to dig. The NHS phlebotomists usually get it the first try every time. Maybe a training issue? Not sure.

Additionally, my tests did show some serious issues, including a heart rhythm concern. The GP forwarded the info to their in-house cardiologist for an ultrasound and 12-point EKG. However, when they finally sent the link to book this appointment, there weren't any available via the online portable at any of their four locations. The website said to text support if this occurs so that they can help. So, I did. They finally responded today, saying there are no appointments, and they can't do anything but put a note in my file. It was a copy and paste response, which they forgot to add their name to the sign off, which made it extra obvious that they weren't providing actual customer support, just the illusion of. It also says in the information that it has to be booked before a certain date in June, so it's not like it can be booked further out.

So, offer the promise of a service -- or at least an extension of the main one -- for "free", but then there's no way to actually book it? Hmmm...

Another note for anyone that tends to defy modern health conceptions: My wife, who I booked alongside with, had such a bad experience that they refunded her money completely. Her attending GP told her that she was obese and needed to lose weight, refusing to believe her health results were so good, and insisting that her eating and exercise habits were a lie. She has PCOs and endometriosis, but otherwise has great health, including excellent scan and blood results, and is incredibly active, getting upwards of over 10k steps a day. Food for thought.

31 de março de 2026
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Resposta de Neko Health

Hi Tiffany, thank you for your feedback. We are very sorry that your experience with us did not meet your expectations, and we would be happy to discuss it in detail. Could you please email us at support-uk@nekohealth.com so that we can find your account with us and assist you further? Thank you!

Many thanks, 
Neko Health

Avaliado com 4 de um total de 5 estrelas

Very worthwhile

Overall the information received was really good and useful. The Reception area was very busy with people waiting and lots of staff hanging around. I expected it to be more tranquil & relaxing and also the layout wasn't great with people facing each other. There appears to be a lot of space that could be better used. It all seemed a bit rushed. Also it would be nice to be able to print the Report off not just access it on the App.

13 de abril de 2026
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Resposta de Neko Health

Hi Karen, thank you for taking the time to share your review - we’re really glad you found the information helpful.

We’re sorry the reception area felt busy and less relaxing than expected. Your comments on the layout and atmosphere are appreciated, and we’ll be reviewing these with the team.

Regarding your health report, we’ll soon be introducing a feature to download and print it directly from your account. In the meantime, our support team at support-uk@nekohealth.com can provide a PDF copy if you’d like.

Thank you again for your feedback - we’ll be sure to share this with the wider team.

Many thanks,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, quick response, questions answered. Felt reassured through the whole process.

7 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much, really glad to hear you felt reassured and well looked after throughout the process. We really appreciate you taking the time to share this!

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Futuristic experience felt heard and not rushed

I got this test at the same time as my husband, I loved the experience walking in looked futuristic, the staff were very pleasant and made me feel special. I wish they had done more tests in the package like kidney and liver function maybe hormones checks or a full body mri etc.
The check was very quick and we got the results straight after, I wasn’t rushed and I felt heard.
As a hijabi they made me feel comfortable allowed me to have a female staff to do my checks and she kept asking me if I was comfortable. They made me feel very safe and comfortable.
I would recommend

1 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much for sharing such a thoughtful review, we’re really happy to hear you and your husband had a positive experience.

We’ll also take your feedback on additional tests into account as we continue to develop our offering.

We really appreciate the recommendation!

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Better than best

Better than best, in every category.

10 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much, that really means a lot! We’re thrilled you had such a great experience and really appreciate you taking the time to share it.

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

efficient ,thorough

you requested to retake blood sample ,???
I want to know the reason. I am out of country for some time. will give it when back.

2 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks for getting in touch. Please feel free to contact us at support-uk@nekohealth.com and we’ll be happy to help you further with your questions.

Many thanks,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Service was outstanding

Service was outstanding, value for money, great experience would highly recommend.

30 de março de 2026
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Resposta de Neko Health

Thank you for sharing your experience, Lindsey! We're thrilled to hear everything met your expectations. Your feedback truly inspires us, and we can't wait to have you back for another great visit soon!

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience. From arrival to finish I felt safe in the knowledge that everyone was professional, caring and kind. Very thorough tests, indepth meeting with the doctor afterwards and a detailed report sent by email within a couple of hours. I would definately recommend, just for the peace of mind. I now know what is still working ok with my body and what I need to change.

11 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much for sharing this, really glad to hear you felt safe and well looked after from start to finish

We really appreciate the recommendation!

Kind regards,

Avaliado com 5 de um total de 5 estrelas

Very positive NEKO experience

It was a quick and efficient process from start to finish. The staff at the centre were all good and the doctor involved a reassuringly good communicator of the information generated. The one oddity was my heart rate monitored at 121bpm. This is unlikely to have been accurate. I was relaxed and calm so it would have likely been 60-70 bpm (my rest heart rate is about 55 bpm these days). Thank you

9 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much for sharing your experience, really glad to hear you were happy with the process and the team.

We’d also really like to look into your question in more detail. Please feel free to reach out to us at support-uk@nekohealth.com so we can help you further in the best possible way.

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Fabulous overall health screening

Fabulous overall health screening, easy to book the clinic was state of the art and the staff were superb. Looked after you and explained your results in detail with recommendations. Have booked my follow up in a years time, worth the money for preventative health problems.

1 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much, really glad you had such a great experience.

We really appreciate you taking the time to share this, and look forward to seeing you again next year!

Best,
Neko Health

Avaliado com 5 de um total de 5 estrelas

Excellent process

Excellent process, an almost full health check in an hour! Highly recommend this Neko health check.

10 de abril de 2026
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Resposta de Neko Health

Hi!

Thanks so much! We really appreciate the recommendation and hope to see you again!

Kind regards,
Neko Health

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