Super helpful expert advice on machine maintenance cleaning products required. Prompt delivery of products by very professional delivery staff and great customer service from the get go. They also in... Ver mais
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Veja o que dizem as avaliações
Every single member of the team we've dealt with showed in-depth knowledge and a high level of professionalism. The response time is out of this world. We couldn't ask for any more than that :-). Perf... Ver mais
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Called at 11.15 this morning for an Engineer to attend our premises to repair the glasswasher. Spoke with an extremely helpful and lovely lady and she booked our call out. Engineer arrived and fixed... Ver mais
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Well, what an amazing service these guys delivered last week… Going into a busy day/ weekend In our pub and our glass-washer just decided it didn’t fancy it. Nelson’s Engineer Mark showed up afte... Ver mais
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Detalhes da empresa
Escrito pela empresa
THE DISH & GLASSWASHING SPECIALISTS For over 40 years, NELSON has been at the forefront of the UK warewashing industry. Our reputation speaks for itself with tens of thousands of commercial dishwashers, glasswashers, and icemakers installed throughout the catering, hospitality & leisure industry.
Informações de contato
Unit 1 - 2 Rowley Industrial Park, Roslin Road, W3 8BH, London, Reino Unido
- 0800 592833
- office@nelsonwash.co.uk
- nelsonwashonline.co.uk
4,8
Excelente
477 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that you found our service quick, professional, and friendly. It's always our goal to provide the best experience possible, and your feedback truly means a lot to us. We look forward to working with you again in the future!
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your wonderful review! We're so glad to hear you found the ordering process easy and appreciated the free next-day delivery. Your kind words mean a lot to us, and we’re delighted we could provide a brilliant experience.
First Class service
Our 9 year old glasswasher failed just when it was most needed, after a quick search found Nelsonwash on the net and booked an engineers visit early one Sunday morning. Later that morning the phone rang and I was surprised to find that it was Nelsonwash wanting to schedule a service call, which we did for later in the week at a mutually convenient time. As scheduled, the engineer arrived and in no time diagnosed and fixed the washer.
A Text book example of customer service, I wish all companies worked this way...
3 de abril de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your kind review! We’re really pleased we could step in and help when your glasswasher let you down. It’s great to hear that our team was able to respond promptly and get everything back up and running smoothly. We’ll be sure to share your comments with our engineer as well. Thank you again—we're here whenever you need us!
Turned up on time very professional and…
Turned up on time very professional and friendly
19 de março de 2025
Resposta da Nelson Dish & Glasswashing Machines
We're glad to hear that you were satisfied with our punctuality and professionalism. It was a pleasure working with you, and we appreciate your feedback. If you need any further assistance, don't hesitate to reach out.
Amazing Service, very professional and speedy
Great service. Our Commercial Dishwasher broke down and after the Nelson engineer doing his best to get it back up and running the decision was made to buy a new one. Great communication from the engineer and sales team, super prompt service and turnaround. The install guys where also very polite and professional. Many thanks to all involved !!
27 de março de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you for the great feedback. We're glad to hear our team could help with your dishwasher and that you were happy with the service provided. We really appreciate your kind words. If you need anything else, feel free to reach out.
Efficient and timely service
The online ordering procedure was simple and straightforward. Delivery was made as stated and the product purchased was as described and of the highest quality.
11 de março de 2025
Resposta da Nelson Dish & Glasswashing Machines
Thank you for taking the time to share your positive feedback. We are thrilled to hear that you found our online ordering process simple and straight forward, and that the delivery met your expectations. If you require any assistance in future, please let us know.
Helpful in deciding the product…
Helpful in deciding the product requirement and promoting offers as a first time purchaser.
25 de fevereiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
We're so glad to hear that our team was able to assist you in deciding on the right products for your machine. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Great Product
Very simple to buy and a great piece of kit. Bought to replace my old machine; it is much better, quicker and good value. Thoroughly recommend.
28 de fevereiro de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your kind words. We're thrilled to hear that the new equipment is working well for you. We really appreciate your recommendation and if you need anything else, don't hesitate to reach out.
Happy Happy Happy
This is our second Nelson product and we are very happy. From the initial contact with the Sales team to the final install team, we have been updated all the way. Certainly recommend the service and the product
14 de fevereiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your wonderful feedback! We're so glad to hear you're happy with both the product and the service received. We appreciate your recommendation and please do not hesitate to reach out should you require any assistance at all.
Very good service and highly recommend
8 de fevereiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your review. We're thrilled to hear that you had a great experience and are happy with the service received. Your recommendation means a lot to us, please let us know if we can be of any assistance in the future!
Good website
Good website. Easy to order. Great machine and brilliant on a very busy day.
Very helpful on the phone. The delivery was prompt and quick.
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your kind review! We are thrilled to hear that you had a great experience with our website, service, and machine. It’s wonderful to know that the delivery was quick and smooth. Please do let us know if you need anything further, we are more than happy to help.
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your feedback! We're thrilled to hear that you're happy with the chemicals you ordered. If there's anything else you need, please don't hesitate to let me know.
On time and as ordered
On time and as ordered. Have found Nelson a good company to deal with.
28 de janeiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your kind review. We're so glad to hear that everything arrived on time and as expected.
Please let us know if you need anything else in future, we are happy to help.
Excellent service all round
Every part of my experience with Nelson’s was amazing. From customer serve, to sales, to finance to installation, all went so smoothly. They all went above and beyond.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your feedback Chloe. We’re thrilled to hear that every part of your experience with us was exceptional. Our team works hard to provide great service, and it’s wonderful to know that we met your expectations. If you need anything at all in future please do not hesitate to let us know.
I wish everything in my business was as…
I wish everything in my business was as reliable as my Nelson Glass washer.
21 de janeiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
We're pleased to hear that your Nelson Glass Washer is living up to your expectations. Reliability is key, and we’re happy to assist if you ever need anything at all, don’t hesitate to reach out.
good service
17 de janeiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
We're glad to hear you had a great experience. We look forward to assisting you in future.
Resposta da Nelson Dish & Glasswashing Machines
Thank you so much for your kind words! We're thrilled to hear that the installation went smoothly and that our team was helpful. If you need any further assistance, feel free to reach out. We're are more than happy to assist.
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your feedback! I'm glad to hear that the delivery was prompt. If you need further assistance please let us know.
Eady to order and pay
3 de janeiro de 2025
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your feedback. We're glad to hear that you found the ordering and payment process easy. If there's anything else we can do to improve your experience, feel free to let us know!
The call was prompt
The call was prompt
Lee the engineer arrived first thing this morning.
Fix the issue and serviced the machine.
Dishwasher working and all good now.
9 de janeiro de 2025
Avaliação não solicitada
Resposta da Nelson Dish & Glasswashing Machines
Thank you for your positive feedback. We're glad to hear that our engineer Lee was able to arrive promptly and resolve the issue with your dishwasher. It's great to know everything is working smoothly now. If you need any further assistance in the future, don't hesitate to reach out.
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