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Neo Casino Avaliações 6

•
O TrustScore é 3.5 de um total de 5

3,5

Casino e loja de apostas online
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Detalhes da empresa

  1. Casino e loja de apostas online

Escrito pela empresa

Experience a world of premier entertainment with Neo Casino, your ultimate destination for a thrilling casino adventure right in Germany. Whether you check the Google Play Store or App Store to find a top platform, neo.bet stands out by blending classic casino games with fresh technology. This neo journey offers a massive library from industry stars like Pragmatic Play, Hacksaw Gaming, and Nolimit City, ensuring every slot spin or hand of blackjack feels like premium gameplay. If you are hunting for a big jackpot, titles from 3 Oaks Gaming, Wazdan, and Playson offer endless gambling opportunities. Newbies joining the fun can grab generous welcome bonuses and a solid deposit bonus to boost their first bet. Our expert casino team highlights that Neo Casino values safety; we truly urge you to play responsibly and use responsible gambling tools like self-exclusion when necessary.  Deposits and withdrawals move fast, meeting all regulatory requirements and the quick verification process. If you need help, the support team stays ready via live chat and customer support to clarify T&Cs or bonus codes. From live casino hits like baccarat and roulette to fast crash games by Bgaming and Gamzix, winning feels closer than ever. Check the neocasino review today, claim those free spins, and enjoy the very best online gambling.

Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 1 de um total de 5 estrelas

False and misleading information

I specifically asked if there was going to be any other funds or deposits requested before I made my $25 deposit and requested a withdrawal and I was told not only by email but by chat that I would NOT have to pay any other money after the $25 deposit to request a withdrawal and I would get all my winnings. After winning over $900 and requesting a withdrawal of $800, I'm being asked for almost $200 to get the winnings requested.  I will not be sending anything, but I am considering reporting you for FALSE and misleading information.  You got my $25 and I got NOTHING!

16 de junho de 2026
Avaliação não solicitada
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Resposta da Neo Casino

Dear Customer,

Thank you for taking the time to share your concerns with us. We are truly sorry to hear about the difficulties you experienced regarding your withdrawal request and the information you received from our support channels.

We understand how frustrating this situation can be, especially when your expectations were based on information provided before making your deposit. Please be assured that feedback of this nature is taken very seriously by our team, and we appreciate you bringing this matter to our attention.

Unfortunately, we were unable to identify your account in our system based on the details provided in your review. Please contact us via email at support@neocasino.me or through the live chat on our website so we can review your case in detail, clarify the requirements related to your withdrawal request, and work toward a satisfactory resolution.

Best Regards,
Neo Casino team

Avaliado com 1 de um total de 5 estrelas

I put $25 in my account I won over…

I put $25 in my account I won over $5,000 and now they want a fee to release my winnings. The live chat is not helpful at all. I just want what is owed to me. I’m thinking of reporting this company for fraudulent behavior on their end. I’ve played other online casinos with no issues getting my winnings at all. This is one of the worse ones I’ve dealt with thus far. Would not recommend them.

10 de junho de 2026
Avaliação não solicitada
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Resposta da Neo Casino

Dear Customer,

Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with withdrawals and customer support did not meet your expectations.

We understand how upsetting it can be when there are concerns regarding winnings and account verification procedures. Please be assured that all withdrawal requests are reviewed according to our security and compliance requirements, which are designed to protect both our players and the platform.

Unfortunately, we were unable to identify your account in our system based on the information provided in your review. We kindly ask that you contact us via email at support@neocasino.me or through the live chat on our website so that our team can investigate your case in detail, clarify any requirements related to your withdrawal request, and work toward a resolution. We appreciate your feedback and would welcome the opportunity to assist you further.

Best Regards,
Neo Casino team

Avaliado com 4 de um total de 5 estrelas

Idk what to think i got over 3k and…

Idk what to think i got over 3k and cant cash out unless I spend 25$ so we'll see once I cash out so far its decent

6 de junho de 2026
Avaliação não solicitada
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Resposta da Neo Casino

Dear Customer,

Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience.

We understand that situations involving withdrawal requirements can sometimes be confusing, especially when you are eager to access your winnings. Different promotions, bonus terms, or account verification requirements may affect withdrawal eligibility.

To ensure we can review your specific case and provide accurate information, please contact us via email at support@neocasino.me or through the live chat on our website. Our support team will be happy to check your account details and clarify any requirements related to your withdrawal.

We appreciate your comments about your experience so far and hope to assist you further.

Best Regards,
Neo Casino team

Avaliado com 5 de um total de 5 estrelas

Enjoyable website to play on with a…

Enjoyable website to play on with a great selection of games and good welcome bonuses and offers I recommend them

7 de maio de 2026
Avaliação não solicitada
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Resposta da Neo Casino

We truly appreciate your Neo Casino review!

It’s great to hear that you had a pleasant experience exploring our platform and that the available promotions and entertainment options stood out to you. Thank you as well for your recommendation and support. We’re committed to keeping the experience enjoyable and rewarding for all our players.

Best Regards,
Neo Casino team

Avaliado com 5 de um total de 5 estrelas

5 star

5 star...Very good experience

7 de maio de 2026
Avaliação não solicitada
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Resposta da Neo Casino

Thank you for posting your Neo Casino review!

We’re delighted to hear that your time with us has been such a positive one. Receiving a 5-star rating from our players is always rewarding for our team, and we truly appreciate your support. We look forward to welcoming you back again soon.

Best Regards,
Neo Casino team

Avaliado com 5 de um total de 5 estrelas

It's a good casino with all kind of…

It's a good casino with all kind of bonuses. There are many providers so much more the games website is goodlookin' tho and they got support service immediate.

7 de maio de 2026
Avaliação não solicitada
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Resposta da Neo Casino

Thank you for sharing your Neo Casino review!

We’re very pleased to know that you enjoyed the variety of promotions and the broad range of entertainment options available on our platform. It’s also wonderful to hear that the website experience met your expectations and that our support team was able to assist you promptly. Your feedback is highly appreciated, and we hope to keep delivering a smooth and enjoyable experience.

Best Regards,
Neo Casino team

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