Review nearly 1 year later after purchase. Order: #14099 I bought one pair with the merino liner and one without. I was really happy with the fit and feel of these shorts upon arrival... Ho... Ver mais
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Veja o que dizem as avaliações
Speaking the truth is the only way forward and the products at Nero are hands down the best quality I've experienced so far. Dont worry about boujee brand names! If you want comfortable, soft ,breatha... Ver mais
A empresa respondeu
I was looking for 100% underwear, and I recently purchased the All Natural Organic Cotton Boxers and I'm really happy with them! The quality is excellent, the cotton feels very comfortable, and the... Ver mais
Ordering process was quick and easy, delivery was speedy when delivered my partner was obsessed was quality than ever expected I ordered my partner 2 pairs of shorts and 2 tops and some boxers for a m... Ver mais
A empresa respondeu
4,1
Muito Bom
71 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Customer Service That Actually Cares
We had a bad experience with another brand that marked our order as delivered even though we never received it, and they refused to replace it. This team handled everything seamlessly and made the process incredibly easy. Amazing customer service and support—couldn’t be happier with the outcome!
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your wonderful review.
We're delighted to hear we could turn what had been a frustrating experience into a positive one. Providing exceptional customer service is incredibly important to us, so it's great to know our team was able to make the process as smooth and straightforward as possible.
Thank you for your trust and support. We hope you continue to enjoy your Nero products.
Kindest regards,
The Nero Team
Great experience
Great experience. Really well made and comfortable shorts and boxers. Boxers have moved me on from my merino-only underwear rule. Customer service also went above and beyond to help.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your wonderful review.
We're delighted to hear you're enjoying both the shorts and our boxers, and it's fantastic to know they've earned a place in your everyday wardrobe. We're also pleased our customer service team could provide the support you needed.
Thank you again for your support.
Kindest regards,
The Nero Team
Total scam
Total scam. Spend all their money on advertising on social media but you will never get your order. I am in Chicago and their warehouse is in Indianapolis. Over a week later, I still don't have my very expensive shorts. They cut every corner they can when it comes to shipping and you end up waiting for your gear forever. I would recommend trying any other company.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Nerofabric
Thank you for taking the time to leave a review.
We're very sorry to hear about your experience and understand how frustrating delivery delays can be, particularly when you're looking forward to receiving your order.
We'd like to reassure you that your order was dispatched, and while we work with trusted delivery partners, delays can occasionally occur that are unfortunately outside of our control. This is certainly not the experience we want for our customers.
If you haven't already been in touch with our support team, please contact us with your order number and we'll be happy to investigate the shipment and work towards a resolution as quickly as possible.
Kindest regards,
The Nero Team
The team at Nero are amazing
The team at Nero are amazing! I have to call out Jeremy from support, he's a legend! So fast to respond and sort my sizing return and resend. True test of quality is how you handle things when it doesn't all go to plan. The Nero team met my expectations of actions and exceeded them in response, politeness and willingness to fix things fast from the other side of the world.
12 de janeiro de 2026
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your wonderful review.
We're delighted to hear you had such a positive experience with our team. We'll be sure to pass your kind words on to Jeremy, who will be thrilled to know he made such a positive impression.
We're also pleased we could make your exchange process as smooth as possible. Providing exceptional service, wherever our customers are in the world, is something we take great pride in.
Thank you again for your support.
Kindest regards,
The Nero Team
Legit the best gym shorts.
I bought two pairs of the lined gym shorts in large, they came all the way from the UK to Australia but they were too big. Not a problem, Nero sent me a return label and swapped them out.
THEY ARE THE BEST THINGS I HAVE EVER WORE TO THE GYM. I saw a review saying these on merino wool and cotton, they’re actually polyester. That is not my experience at all. You have to take a little bit of care while you’re washing them, but honestly, these shorts have made me want to upgrade all of my gym clothes.
I will absolutely be buying more.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear that we were able to make the exchange process straightforward and that your new size has become your favourite shorts for the gym. It's especially rewarding to hear they've inspired you to make the switch to more natural performance apparel.
We also appreciate you sharing your experience with the materials. As you mentioned, our shorts are crafted using premium Merino wool and organic cotton, and caring for them correctly helps preserve their natural performance for years to come.
Thank you again for your support. We look forward to welcoming you back.
Kindest regards,
The Nero Team
The most comfortable gym shorts I have…
The most comfortable gym shorts I have ever worn, wash very well. If you appreciate natural fabrics like merino wool, these are the best.
16 de outubro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your wonderful review.
We're delighted to hear our shorts are the most comfortable you've worn and that they've continued to perform well after washing. It's fantastic to know you appreciate the benefits of natural fibres and our premium Merino wool.
Thank you for your support.
Kindest regards,
The Nero Team
Nero shorts for the win
Nero shorts are very comfortable and their costumer service is top tier ⭐️
2 de outubro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your kind review.
We're delighted to hear you're enjoying the comfort of your Nero shorts and that you had a great experience with our customer service. Your support means a great deal to the team.
Kindest regards,
The Nero Team
Warning: discolouration
The black shorts I bought (their flagship item) are relatively expensive and consist of a merino wool inner and cotton outer layer. Nero promotes these as a premium product, but within three months of light wear the black has faded significantly and even discoloured to reddish-brown patches - something I would usually associate with low quality dyes and/or construction. Very disappointing and frankly feels scammy
27 de setembro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience. The discolouration you've described is not the standard we expect from our products. While fading can sometimes occur over time depending on washing methods and care, we certainly wouldn't expect significant discolouration after only a few months of light wear.
We'd welcome the opportunity to look into this further. If you haven't already, please contact our customer support team with a few photos of the shorts and details of how they've been cared for so we can investigate and work towards a suitable resolution.
Kindest regards,
The Nero Team
DO NOT ORDER
Not cotton at all, pure polyester and wont accept any returns DO NOT ORDER
10 de setembro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for taking the time to leave a review.
We're sorry to hear you're disappointed. We'd like to clarify that our products are made using the materials stated on each product page. They are not made from pure polyester.
We also do accept returns in line with our returns policy. If there has been any misunderstanding regarding your return, we'd be more than happy to review it with you if you contact our customer support team.
Kindest regards,
The Nero Team
Bought these shorts because of a insta…
Bought these shorts because of a insta ad, honestly the best thing I’ve ever bought of there! Can’t go for a run or to the gym without these anymore
15 de setembro de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for your wonderful review.
We're delighted to hear our shorts have become your go-to for both running and the gym. Knowing they've earned a place in your everyday training means a great deal to us.
Thank you for your support.
Kindest regards,
The Nero Team
Quality shorts
Really enjoying these shorts. The fabric is pleasant to touch, is stretchy and comfortable. Wear to gym, for long cycling trips and day-to-day. Got M for waist size 32, so far no shrinking after two washes at 30 degrees.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Nerofabric
Thank you for taking the time to leave such a fantastic review.
We're delighted to hear you're enjoying the comfort, stretch and versatility of the shorts, whether you're at the gym, out on long rides or wearing them day to day. It's also great to hear they've maintained their fit after washing.
We really appreciate your support and hope they continue to serve you well for many miles to come.
Kindest regards,
The Nero Team
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