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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Quick shipping, help centre very quick to answer when I mis identified a part, sturdy house, would prefer a higher lip in nesting box to stop hens kicking out straw/ hay, think poo trays should be inc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I am very impressed with the solid build of the coop and the ease and enjoyment at assembling it. I imagine cleaning will be a doddle and looking forward to getting my chickens

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Seit 8 Wochen habe ich für meine Hühner die Lodge Medium im Einsatz und bin von dem Hühnerstall begeistert. Der Aufbau ist einfach, der Hühnerstall ist pflegeleicht und bei täglicher Reinigung benötig... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I bought a coop based on the predicted life span and the fact it has a smooth, polished inside to prevent red mite (in particular) nesting inside and attacking my hens. In time (around 8 months), th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de suprimentos para animais de estimação

Escrito pela empresa

Nestera creates sustainable, maintenance-free, red mite-resistant chicken coops made from 70% recycled plastic. Carefully designed and expertly manufactured, our coops are recognized for their exceptional quality and come with industry-leading warranty periods


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

407 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 82% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(407)

90 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

If you do your research with Nestera…Well-thought-out system with a 25-year warranty – Highly recommended!

If you do your research with Nestera beforehand, you get exactly what is promised: A top-tier product! Our delivery arrived in several stages (trays, door opener, coop), but that wasn’t an issue at all.

The Highlights:

Assembly: Completely hassle-free for two people thanks to the clear instructions.

Acceptance: Our chickens fully accepted the coop by the second day.

Cleaning: Done extremely quickly and easily thanks to the rear flap.

Technology: The automatic opening and closing system is incredibly easy to program and runs reliably.

A small tip: You should briefly check in the evening if the door rail is clean. If the chickens leave too much dirt there, it might not close to the very last millimeter, which could give predators a point of entry.

Conclusion: Given the quality and the 25-year warranty, we are giving it a full 5 out of 5 stars!

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you for an excellent review.
We’re delighted to hear that you’re pleased with the coop and accessories. Customer satisfaction is our top priority, so it means a great deal to know we’ve met your expectations.
Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent

Very helpful.
Great product
My rescues love it

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you so much for your review!
We're so glad to hear the hens are enjoying their new home 🐔
Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Chicken shed

Communication was great product just what we wanted recommend highly great instructions easy to build from it form

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hi,
Thank you for the great review! We really appreciate you taking the time to share your feedback, and we’re delighted to hear that you’re happy with your purchase.
Kind Regards
Nestera Customer Service Team

Avaliado com 3 de um total de 5 estrelas

Service client FR laissant à désirer

Je suis en attente de livraison de la porte automatique commandée en même temps que le poulailler Aspen le 11/01/26. Le délai estimé pour l'expédition de la porte était alors annoncé au 23/01/26.
La porte n'a pas été expédiée dans les délais annoncés, je comprends et accepte la difficulté de de l'exercice, mais je ne comprends pas que Nestera soit incapable de me transmettre des informations fiables et vérifiables alors que le produit est désormais disponible à la commande sur leur site et donc en stock !
Après de multiples emails envoyés au service client, je n'ai obtenu aucune réponse claire - j'ai reçu un email m'annonçant l'expédition de la porte, sans numéro de suivi, sans lien de tracking. C'est seulement en entamant la procédure de retour des colis du poulailler que les choses ont fini par bouger !
Inutile d'essayer de les joindre par téléphone, le numéro indiqué aux Pays-Bas ne répond pas, cela raccroche au bout d'une seconde de connexion, je ne pense pas qu'il y ait un réel service client à ce numéro.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci beaucoup d’avoir pris le temps de laisser un avis. Votre retour est très précieux pour nous et nous aide à améliorer constamment notre service.
Nous allons examiner la raison pour laquelle vous n’avez pas pu contacter notre service client EU via le numéro indiqué. Cependant, ce fut un plaisir d’échanger avec vous lorsque vous avez contacté notre équipe au Royaume-Uni par téléphone, et nous sommes ravis d’avoir pu vous assister directement.
Veuillez accepter toutes nos excuses pour le retard de livraison de votre ouvre-porte automatique. Nous vous confirmons que votre commande est prévue en livraison ce jour et restons à votre disposition pour tout suivi supplémentaire.
Merci encore pour votre retour et pour votre patience.
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

The Aspen (6) for my 4 Hens

Got the Aspen (6) for my 4 Hens, assembled solo in about 1 hour 30 minutes ish. It's well constructed, warm, easy to get in and clean, plenty of room for the girls. Best coup I've ever had for chickens. Cannot recommend enough

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hi,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear that you’re finding the coop easy to clean and that the girls are enjoying their new home!
Kind Regards
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Poulailler au top

Poulailler au top, nettoyage facile.
Je suis hyper content de mon achat, mes poulettes aussi...

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci beaucoup pour votre super retour ! Nous sommes ravis que le poulailler vous convienne et qu'il vous donne entière satisfaction, notamment pour sa facilité de nettoyage. Quel bonheur de savoir que vos poules l'ont adopté et se plaisent dans leur nouvelle maison. 🐔
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Entreprise très réactive

Entreprise très réactive, un petit soucis réglé dans les plus brefs délais. très professionnel et attentionné auprès des clients, Poulailler de très bonne qualité , rien à voir avec un poulailler en bois. Aucun entretien.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci beaucoup pour votre aimable commentaire ! Nous sommes ravis d’apprendre que vous avez été satisfait du service reçu et que notre produit vous apporte entière satisfaction, notamment grâce à sa facilité de nettoyage.
Nestera Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Recently purchased a Aspin 10 from…

Recently purchased a Aspin 10 from Nestera on the Black Friday deal, we didn't need need the run that came with the deal so after talking to the lady from Nestera whi was very helpful we got accessories to the same value 😊 so pleased with this purchase!, what a great product from Nestera and a after service to match, 5 stars from me ! 👍

10 de novembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you so much for your kind feedback! We’re thrilled to hear that you’re happy with your coop.
Nestera Customer Service Team

Avaliado com 2 de um total de 5 estrelas

Unable to verify material safety for use with egg-laying hens

I purchased a Nestera chicken coop made from recycled black plastic. Because this product is intended for egg-laying hens, I requested detailed information from the company about the material composition and safety. Despite multiple requests, Nestera did not provide this information.

Some recycled black plastics can contain contaminants depending on their source, and without material specifications, I cannot verify whether this product is safe for use with food-producing animals. The company initially offered a return and refund, but later retracted the offer and requested I cover return shipping.

I recommend that potential buyers be aware that material safety information is not currently provided. I hope Nestera will make this information available so consumers can make informed decisions.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you for your review and for sharing your concerns. We understand how important the safety of your chickens is.
For context, some substances used in the creation of plastics can be harmful to chickens, such as:
• Lead oxide
• Cadmium oxide
• Copper (II) oxide
• Chromium (III) oxide
• Nickel oxide
• Manganese oxide
We can confirm, following a thorough analysis of the plastics used in our chicken coops, that these substances are either not detected or present only in trace amounts. These compounds are only hazardous in their raw form, but once refined and used in the production of our products, they pose no risk to your animals.
Please note that due to your location in Hawaii and the fact that the product has been with you for over three months, it falls outside our standard 30-day return period so that’s why we requested you cover the return shipping.
We appreciate your feedback and hope this provides reassurance.
Kind Regards
Nestera Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Leider eine sehr enttäuschende…

Leider eine sehr enttäuschende Erfahrung. Für den hohen Preis hätte ich ein vollständiges und ordentlich geprüftes Produkt erwartet – stattdessen gab es von Anfang an nur Ärger.

Im ersten Paket fehlte das komplette Dach. Erst nach langem Hin und Her wurde eine Nachlieferung veranlasst. Die elektrische Tür kam deutlich verspätet und entsprach nicht dem ursprünglich angegebenen Liefertermin. Auch diese Lieferung war wieder unvollständig: Das Solarpanel fehlte erneut.

Jede Nachlieferung bedeutet neue E-Mails, Zeitverlust und Frust für den Kunden. Für diese Preisklasse ist das Produkt bzw. der Hersteller schlicht mangelhaft. Qualitätskontrolle und Kundenservice sind absolut verbesserungswürdig.

Klare Enttäuschung – so darf man mit Kunden nicht umgehen. Kauf war am 09.10.2025.....bis heute unvollständige Bestellung......

9 de outubro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir schätzen Ihre Anmerkungen sehr und hoffen, dass wir alle von Ihnen genannten Punkte über die separat ausgetauschten E-Mails klären konnten. Ihre Rückmeldung ist für uns sehr wertvoll.
Nestera Customer Service Team

Avaliado com 1 de um total de 5 estrelas

Preis Leistung eine Katastrophe

wir haben uns den Nestra Hühnerstall gekauft und dachten bei dem beachtlichen Prei ein Qualitätsprodukt erhalten zu haben.
Naja ich will in diesem Stall nicht als Huhn leben da null Isolierung ( wenn Minusgrade sind läuft das Kondenswasser die Wände runter und friert von innen …
Die nun nach 3 Monaten verzögert gelieferte Automatische Hühnerklappe hat heute nach 14 Tagen ihren Geist aufgegeben.
Das Gute der Support antwortet schnell aber nach zig Mails kommt einfach nichts raus.
Ach und die billigen Kunstoffteile verziehen sich so das es immer wieder ein „ Vergnügen“ ist die Reinigungsklappe einzusetzen.
Fazit nie wieder Nestra

4 de janeiro de 2026
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir schätzen Ihre Anmerkungen sehr und hoffen, dass wir alle von Ihnen genannten Punkte über die separat ausgetauschten E-Mails klären konnten. Ihre Rückmeldung ist für uns sehr wertvoll.
Nestera Customer Service Team

Avaliado com 4 de um total de 5 estrelas

Love the coop

Love the coop - slightly tricky to assemble and the rear door doesn't fit perfectly, but it's very warm and robust and my hens love it. My only complaint was the instructions which weren't very clear and also had a couple of parts which were no longer included in assembly so we lost a lot of time looking for those!

5 de novembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello,

Thank you for taking the time to leave us a review. We are glad to hear that you love the coop.

Please don’t hesitate to contact us and send through any pictures of the issue you’re experiencing with the rear door. This will allow us to check that the installation has been completed correctly and advise further if needed.

We’d also like to apologise that you received an outdated set of instructions. These have since been revamped, and we’re very sorry for any frustration this may have caused.

Thank you again for your feedback and support. We’re more than happy to assist further.

Kind regards
Nestera Customer Support Team

Avaliado com 2 de um total de 5 estrelas

Stall The House in Größe S

An sich okay der Stall... aber der Aufbau war eine reinste Katastrophe weil man alle Teile erstmal zurecht biegen muss damit sie in die Form kommen und die Anleitung war auch wenig hilfreich.
Der Stall ist relativ wackelig trotz Betonuntergrund auf dem er fest stehen kann,Spaltmaße jenseits von gut und Böse...
Die angepriesene Isolierung dank dickem Kunststoff ein Witz ab -5 grad ausßen friert der Stall innen an und die Metalltür auch die absoluter Müll ist da sie kein bisschen Raubtiersicher ist.

Jetzt das gute er lässt sich schnell und einfach reinigen das wars auch schon.

Das sind meine Erfahrungen nach ca 4 Monaten Nutzung.

Für den Preis was mein Stall gekostet hat undzwar 469 Euro hätte man mehr erwartet.
Werde versuchen den Schrott zu verkaufen und mir einen Stall von Omlet holen.

27 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

J’en suis à mon 3eme et je recommande vraiment
Oui c’est un peux cher mais quand vous comparez avec des en bois en pins qui casse au bout d un an on s’y retrouve largement

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Merci de votre fidélité, nous sommes ravis que vous soyez satisfait du produit.
Nestera Customer Service Team

Avaliado com 1 de um total de 5 estrelas

We have been trying to contact Nestera…

We have been trying to contact Nestera for over a week leaving several messages - we have a faulty auto opener.
Are they still trading ?

13 de dezembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hi Lee,

Sincere apologies for the issues you experienced when trying to contact us last week. We are currently looking into this. I can see that the team has since been in touch with you and has arranged for a replacement door opener, which is now on its way to you.

Once again, we apologise for any inconvenience or frustration this may have caused. Thank you for your feedback.

Kind Regards
Carly Mitchell
Customer Service

Avaliado com 5 de um total de 5 estrelas

Fijne ervaring…

Het bestelde kippenhok werd sneller geleverd dan aangekondigd en verwacht. In elkaar steken was een klusje, maar verliep, dankzij de duidelijke instructies , vlot.Maar het liep finaal wel vlot. We zijn nu een 5-tal dagen verder en de kippen zijn ondertussen aangepast.Dit verhaal om te bedanken voor jullie service. Het hok is zeker van hoge kwaliteit. Tot nu moesten we regelmatig de hokken vervangen. Houten constructies houden niet zo heel lang stand. Dat zal met dit hok niet geval zijn. Door een uitgeputte voorraad werd ons een upgrade naar groter hok aangeboden, zonder opleg. Een fijne ervaring qua klantvriendelijkheid en service in deze online-tijden.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hartelijk dank voor uw bestelling bij Nestera en dat u de tijd heeft genomen om uw feedback met ons te delen.
Wij zijn oprecht blij te horen dat zowel u als de kippen overtuigd zijn van het hok en waarderen deze hele fijne reactie.Wij wensen u een hele fijne dag toe en prettige aankomende eindejaarsfeesten.Met vriendelijke groet,
Nestera Team

Avaliado com 2 de um total de 5 estrelas

Belachelijke levertijd

31 juli, op het moment van schrijven 123 dagen geleden het Aspen kippenhok gekocht. Over het kippenhok geen klachten, die voldoet.

Maar tot op heden zitten we nog steeds op de Smart Auto deuropener te wachten, ondanks diverse eerder gedane beloftes door Nestera dat deze geleverd zou worden.

Werkelijk waardeloze klantenservice.

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. I purchased a Nestera wagon back in 2024. It is so easy to use and clean also the chickens love it. When I got it I also purchased the automatic door opener, as it’s make or brake for have. After 20 months it stopped working. I got in touch with Nestera, who said unfortunately it’s out of warranty. But as a good will gesture they would fix it free of charge. I sent it back and in a week they sent me a replacement, which has prompted me to buy another coop with them next year. Thanks to all the team at Nestera for their help and understanding.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Hello Edwin,
Thank you so much for your review! We're delighted to hear that you're happy with the product and that we could help out. We appreciate your support.
Kind Regards
Carly Mitchell
Customer Service

Avaliado com 2 de um total de 5 estrelas

the nestera auto door opener fails when it freezes

it is about the automatic door opener. the door opener that Nestera made is not reliable when it freezes. I have two Nestera Chicken coops which I like, but the automatic door openers fail when it freezes. Sometimes even it does not close and then my chicken are left unprotected with a half open door. What mostly happens is that during the morning the doors do not open (when it was freezing during the night) and then the chicken are locked inside the coop. I have contacted Nestera asking for a solution and all they said was that during freezing periods I should pay more attention. This is a weak answer in my opinion. First of all they do not warn you o their website, suggesting that the opener works flawlessly. And secon dof all one does buy this door opener to make sure that the chicken are safe and that it does not depend on manual action, while it does when it freezes. Horrible,

I have solved the issue I have by buying a different automatic door, that slides from left to right. It is the automatic door from Omlet. It allows feeding with an adapter and then it also can connect to your wifi. This way I am informed every time the door closes and opens. Perfect.

20 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best coop ever!

I bought the Wagon and the quality is superior to a wood coop. I love the fact that it's on wheels and that it is made of recycled plastic! It is so easy to clean. I love it and would definitely purchase another coop from Nestera when I expand my flock.

21 de novembro de 2025
Avaliação não solicitada
logotipo da Nestera

Resposta da Nestera

Thank you so much for your great review! We're happy to hear you're enjoying the Wagon and that you’re finding it easy to keep clean. We really appreciate you taking the time to share your experience.
Kind Regards
Carly Mitchell
Customer Service

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