Nestoly Avaliações 45

False advertisements!
Bought the flying disks cat toy for £10 thinking at that price shouldn't be too bad. Arrived couple weeks later but didn't work at all so emailed. They offered replacement which i accepted. Another couple of weeks later new product arrived broken and faulty so emailed. Offered me a pathetic £3.50 refund due to cost of returns being high. Not my fault your company sells rubbish and should take the brunt and issue full refund. 1 star is being kind really.

It needed 3 weeks to arrive in Germany. Instead of two Keychains it was 1 and this one was broken. 1 Star is way too much for this Scamming Crap

The rechargeable cat toy I bought was great initially, it worked for just over 24 hours then stopped working even though fully charged. I contacted Nestoly the same day to advise of the fault and sent a short video at their request.
They offered to send a replacement but I responded to say I would like a refund as the toy is faulty and I notified them straight away. They offered a partial refund of £3.85 initially which then increased to £7 when I said the initial offer was not acceptable and reiterated that I was entitled to a full refund under the Sale of Goods Act. Throughout I have stated that I wish to receive a full refund of the £14.99 paid but they are continuing to refuse to honour my statutory rights.