NetFlorist Avaliações 

4.672
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I was disappointed with how the flowers were arranged when they were delivered to my mom for her birthday. The arrangement did not match the picture displayed online. The roses were still tightly clos... Ver mais

Avaliado com 5 de um total de 5 estrelas

Awesome experience from the get go. Easy online purchase, had a variety of gifts i could not make up my mind, but found the perfect gift for my wife for her Birthday. I submitted the order late las... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love the shopper experience it was smooth and seamless no hustle at all Delivery was great aswell, very timely! There wasn’t any problem with delivering to the reception Loved the overall experi... Ver mais

Avaliado com 5 de um total de 5 estrelas

On time, exactly what i ordered and looking better than i imaged it. Great service - thank you! The person that i ordered the gift for; had tears of joy and happiness as we celebrated her 70th birthda... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Escrito pela empresa

NetFlorist is South Africa's leading online flower and gift delivery site.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(4.672)

1.525 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Disappointed and pissed off

Hi there. I am extremely disappointed in the service! Will likely never put my gifting in Netflorists hands again. Today was my father birthday. I ordered personalized gifts on TUESDAY! Nothing has been delivered today even though the delivery day was confirmed for today. It is now 9pm. My father had gone to sleep and his birthday is basically over. Had I known this would have been a waste of time, I would have just given him them money and called it a day. Thanks for ruining the whole day.

4 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Inability to receive emails and bad service overall

Would be a 0 star but I admit I had okay experiences before with them. This time not so much.

Ordered on the 25th August, was due to arrive 30th August, only having my order assisted today (4 September) after emailing for this entire week.

Not only were their emails in my spam, which as a business you should try to ensure that this doesn't occur, my emails would not deliver to them. This would consist of 4 different email addresses I was given and about 6 I sent emails total. Still no updates and barely any responses over their WhatsApp line. I was told they would contact when my information was received. Still nothing. Today over WhatsApp they finally decide to assist my order being carried through and only then am I informed ALL my order details for customization were not accessible, even though I ordered through their site. I must now send through my image and the details over WhatsApp. The consultant insists that I must send the image not as a PDF which I had done prior upon being told to send everything through on WhatsApp. They insist that they will inform me if the quality decreases as WhatsApp compresses images even though they apparently cannot access the pdf. So they will tell me if the image quality decreases for an image they don't have access to the original of. After many back and forth during this week and no apologies and no compensation for all this. All the while the staff were condescending on call and short over WhatsApp.

I will not be ordering again from Netflorist and may this help others with issues with their order like mine. Go straight to WhatsApp as they do not receive emails and are condescending over call.

4 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

NetFlorist - Kudos - You did it again

NetFlorist always brightens days with fresh flowers that are easy to order, last in the vase for ages, and delivery that can be relied upon.

Recipient was so cheered up by an unexpected delivery. Thank you for ongoing reliable, excellent service- smooches

3 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My order was a gift for someone else

My order was a gift for someone else. It arrived wet and the card was wet. The driver said that it fell in a bucket of water. I contacted the call centre and I sent photos of the wet box. I am still waiting for someone to collect and exchange the gift. I was meant to give it to the person tomorrow, but thats not happening. Disappointed with netflorist.

1 de setembro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Your order no109275569

Your order no: 109275569 has been placed.
I ordered 4 bunches of roses for secretaries' day to be delivered to the same address explaining that office hours are 08:00am to 17:00pm. Only 1 person got their flowers an hour ago. The other 3 ladies in the office did not. How can you not deliver all four at the same time when it is under the same order number and going to the same address. The other ladies now feel left out. This does not make sense. Can someone please advise when the other 3 bunches on this order will be delivered. I do not want them to receive it tomorrow, they need to get their flowers today.

2 de setembro de 2026
Avaliação não solicitada

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