NewLaw Solicitors (Wills and Probate) Avaliações 

185
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From start to end an easy process. Our solicitor was knowledge and guided us in making our wills and trust for our home.The cost was excellent too, much cheaper than using an external agency. Our will... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

NewLaw helped us with a complex probate case and made it look easy. NewLaw helped us with a complex probate case and made it look easy. We cannot speak highly enough of our Case Manager Tara Kennedy,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mia took over the case at short notice, went through the file and quickly got on top of things. She scheduled a telephone call within a day and subsequently arranged an interim payment from the estat... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from Emily Roberts, she sent clear instructions and kept me updated to my mother’s Probate. I received the Grant within a couple of weeks of her taking on my case. Very reasonable... Ver mais

A empresa respondeu


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

185 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(185)

58 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great efficient service

Great efficient service

5 de março de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review. We're delighted to hear our Private Client team were able to provide a top tier service.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Will Changes

Recently made a will then not long after wanted to make a change. No issue and sorted very quickly. I have been supported by Rachel who has answered all my questions and queries promptly. Communication has been excellent. Highly recommend.

2 de março de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

I have nothing but praise for this…

I have nothing but praise for this company. I had a long drawn out case that my solicitor Jackie rice dealt with. She was brilliant in all situations and made the whole process easier than it might have been.
A huge thank you to her and the company.

2 de março de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Mrs. Holmes.

Thank you for the great review and lush feedback. We're so pleased to hear that Jackie's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Jackie.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Kept us up to date with progress of the…

Kept us up to date with progress of the Probate application. Helped with minor issues with the application,an excellent service.

1 de março de 2026
Avaliação não solicitada
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Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Bruce.

Thank you for the great review and lush feedback. We're so pleased to hear that Emily's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Emily.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Very good knowledge advice and help

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, William.

Thank you for the great review. We're so pleased to hear that Sophie's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Sophie.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service

Rachel provided and excellent service, explained our options thoroughly and was always at the end of the phone if we needed any further explanations.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Nikki.

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

I used NewLaw for support with Probate

I used NewLaw for support with Probate, specifically with help submitting the very long, complex IHT application form. I was very impressed with how NewLaw handled it and feel that the price I paid was very good value considering all the work that had to be done. I would definitely recommend them to others. They helped me a great deal as Executor of the estate.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Alex.

Thank you for the great review and lush feedback. We're so pleased to hear that Sophie's knowledgeable and attentive support made your Grant Only Service straightforward at such a difficult time.

We have passed on your feedback to Sophie.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

My overall experience with NewLaw was excellent .

My overall experience with NewLaw Solicitors was excellent.
From start to finish the experience was done with expert advice and support.
Highly recommend Rachel Grey, she made the whole process much easier than I thought it would be.

17 de fevereiro de 2026
Avaliação não solicitada
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Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Lena.

Thank you for the excellent 5-star review and feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, friendly approach
clear instructions and excellent advice with transparent costing
Promp efficient service from Rachel

I have recommended rcn law to fellow colleagues

25 de novembro de 2025
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Thank you for the excellent 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Rachel was very professional and clear…

Rachel was very professional and clear and knew exactly what I needed. The whole process was done over the phone with just a few signatures to send. Excellent service ! Would thoroughly recommend.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Vanessa.

Thank you for the excellent 5-star review and the lush feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 1 de um total de 5 estrelas

This company has been dealing with…

This company has been dealing with family probate for more than 4 yrs and still waiting. This is the worst company I have ever dealt with. All they give is the run around. I think they are trying to make interest on our money or they want us to get frustrated and keep the funds. Everyday they need something else. Got stuffs notarized still not good enough for them. If you are looking to do a probate stay far as possible from this company. I would give them a 0

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, T'anna.

We're sorry to hear that our service has not met your expectations.
You will shortly receive a request for more information from Trustpilot so that we can locate your case and file. Once we have this information we will be in touch so we can investigate your concerns.

Kind regards,
Elliot
Client Care Manager

----------

Dear, T'anna.

As you have not responded to our request for more information we are unable to confirm your service with ourselves and therefore cannot aid in resolving any issues you may be encountering. If you are able to supply us with contact details we are more than happy to get in contact and try and help.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with - thanks.

Excellent communication and clear instructions and advice and seem to be very good value.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, David.

Thank you for the excellent 5-star review. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Fabulous support arranging Power of…

Fabulous support arranging Power of Attorney. Excellent communication and support from trained professionals.
In a world where time is precious being able to speak to a solicitor and arrange important documents remotely and efficiently is extremely reassuring and valuable.
Recommend using this firm who support RCN members.
Impressed with the professionalism throughout.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Sandra.

Thank you for the excellent 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide a memorable service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Rachel was friendly, professional and efficient. This was a review of my will which I made with NewLaw a few years ago. The process was straightforward and met all my expectations. Highly recommended.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Probate Case Manager

The Probate Case Manager, Jackie Rice, who followed my case, was always very supportive, clear and competent, giving me complete, exhaustive, and professional feedback to any question asked. Also, the kindness and empathic approach I experienced have been very helpful during the whole process.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Francis.

Thank you for the great review and lush feedback. We're so pleased to hear that Jackie's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Jackie.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Combined wills

Used the company to do our combined wills. They were efficient, excellent communication and the price was very reasonable . Rachel was very helpful and knowledgeable.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Sarah.

Thank you for the fantastic feedback. We're delighted to hear Rachel was able to provide excellent service when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Appointments were arranged to suit me

Appointments were arranged to suit me. Clear advice and understanding were shown.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Julie.

Thank you for the fantastic feedback. We're delighted to hear Rachel was able to provide excellent service when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Knowledgeable advice&great service

We had never written a will before and felt very supported in the process. Rachel took time to answer all our questions, especially around guardianship, and she explained the process well. We had started the process before with another company, but had a bad experience, but this was so much better.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Rachel was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Wills and probate

From start to finish New Law have been fantastic.
Alise and her team have answered every question I've thrown at them straight away and put all my worries and issues to rest.
Thank you so much for everything you've done to make this process as easy as possible.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Dominik.

Thank you for the great review and lush feedback. We're so pleased to hear that Alise's prompt, knowledgeable and attentive support made your Estate Administration Service straightforward at such a difficult time.

We have passed on your feedback to Alise.

Kind regards,
Elliot
Client Care Manager

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Extremely professional and considerate. I cannot recommend the firm highly enough. In particular Mr. G Rathore was extremely sensitive during a particularly difficult time for us.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da NewLaw Solicitors (Wills and Probate)

Resposta da NewLaw Solicitors (Wills and Probate)

Dear, Ann.

Thank you for the wonderful 5-star review and fantastic feedback. We're delighted to hear Gurjeet was able to provide excellent service and attentive support when planning for your future with our Wills & Trusts team.

Your comments have been passed on.

Kind regards,
Elliot
Client Care Manager

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