Upgrading from 1 to 3 stars. The product finally arrived and is of good quality. After our fourth email, someone even got back to us and provided information. ---- We placed an order for three item... Ver mais
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Veja o que dizem as avaliações
excellent customer service went out of their way to help me .Also products are reasonably priced.
The products ordered are REALLY unexpected quality. I ordered Infrared carbon crystal panels and honestly, I'm happy for choosing this heaters because I tested them with a meter (each), and the avera... Ver mais
It has been almost over 2 weeks that I have ordered from here yet have not received my item nor any update on its whereabouts. I have tried emailing customer service about this issue yet they failed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Since 1935, National Electrical Wholesaler has been providing top-quality electrical equipment and exceptional service to our customers. As the largest independent wholesaler in Ireland, we have become a trusted supplier to many different business sectors. With a comprehensive range of products including cables, lighting, wiring accessories, intruder systems, CCTV, access control, fire alarms, conduit, and accessories, our branches around the country make it easy for our customers to access the equipment they need no matter where they are located. Our experienced and knowledgeable team is always on hand to provide technical support and advice, ensuring that our customers have the information they need to make informed decisions. We are committed to staying ahead of the curve and providing innovative solutions that can help our customers improve their businesses. At National Electrical Wholesalers, we focus on quality, service, and expertise, which has helped us build long-lasting relationships with our customers. We look forward to continuing to serve them for many more years to come.
Informações de contato
Unit 46 Rosemount Business Park, D11K26W, Dublin, Irlanda
- +35312541900
- sales@new.ie
- new.ie
3,7
Bom
51 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company.
Great and fast communication between customer and business. Easy purchase and delivery. Thanks.
16 de agosto de 2024
Super fast delivery and impressive…
Super fast delivery and impressive stock variety
7 de agosto de 2024
Fast delivery
31 de julho de 2024
Irish site - Quick n Easy and the right price
Quick n Easy and the right price. No issues, keep it up.
8 de julho de 2024
Item received was exactly as described…
Item received was exactly as described and arrived in a timely fashion
4 de julho de 2024
Had exactly the battery I needed
Had exactly the battery I needed, at a low price and low delivery charges. Excellent service!
8 de junho de 2024
DID NOT RECEIVE ITEM
It has been almost over 2 weeks that I have ordered from here yet have not received my item nor any update on its whereabouts.
I have tried emailing customer service about this issue yet they failed to send any reply. Truly shocking customer experience. I will not be buying from here again as the lack of customer care and respect is evident.
6 de junho de 2024
Resposta da National Electrical Wholesalers
Hi Sabir,
Thank you for taking the time to leave feedback. We sincerely apologies for the long delay here.
Our site is very newly launched, and we are still working through some initial challenges. However, I understand that this is an internal issues and should not affect your experience.
We responded to your messages on Monday morning after the weekend and delivered your order ourselves the same day.
Once again, I apologise for the inconvenience and frustration this has caused. We are committed to improving our services and ensuring that such issues do not occur in the future.
Kind Regards,
Jaime
Great Service
Was looking for an exact replacement of our bathroom fan, good price, in stock and delivered quickly. Perfect! Thanks
9 de maio de 2024
Ordered item online
Ordered item online. Was cancelled next working day by saying we don't stock that anymore, why have it on website?
Refund issued, had to wait usual 3 4 days to for money to hit back in account.
27 de abril de 2024
Resposta da National Electrical Wholesalers
Hi Rana,
Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience caused by the cancellation of your order.
As a brand new website, we are actively working to improve our stock updates to ensure accuracy and prevent such issues in the future. Your understanding is greatly appreciated, and we hope to have the opportunity to serve you better next time.
Warm regards,
Jaime
National Electrical Wholesalers
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