My order arrived fast, my questions were answered quickly and satisfying. There was a little issue; the confirmation order email had only the insurance contact information. I had to contact through th... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Updated after i emailed with customer service: I ordered for the first time and everything went nice and smooth. I ordered two kits, one with pearls, those stink quite a bit and some are broke... Ver mais
J'ai déjà fait quelque commandes de cette compagnie, la livraison a toujours été très rapide. Cette fois l'expédition de la commande a été un peu plus longue, je les ai donc contacté pour savoir si il... Ver mais
Oh my gosh! I’ve been struggling with ordering and tracking and everything in between with my order (I'm not tech savvy at all) and the support team here at newcraftday has been so helpful! Thank you... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nunca e tenido ningún tipo de problema…
Nunca e tenido ningún tipo de problema todo lo contrario siempre me ayudan en todo lo que necesito. Son muy rápidos en responder y también en envíar los pedidos.
Me encantan sus productos
Meine allererste Bestellung
Schon jetzt bei meiner allerersten Bestellung ist mir aufgefallen, wie zuvorkommend und hilfsbereit das Team ist. Danke dafür
Service rapide
J'ai déjà fait quelque commandes de cette compagnie, la livraison a toujours été très rapide. Cette fois l'expédition de la commande a été un peu plus longue, je les ai donc contacté pour savoir si il avait un problème avec ma commande. Ils m'ont répondu très rapidement, il avais des articles qui étaient non disponibles, donc je leur ai donner d'autres articles et voilà le lendemain tout est réglé. Très bon service, je recommande, ils ont tellement de choix dans leur boutique.
Exceptional Cross Stitch Experience: High Quality Kits and Outstanding Customer Service at Newcraftday
I recently had the most wonderful experience shopping at Newcraftday for a stamped cross stitch kit. From the moment I landed on their website, I was captivated by the array of beautiful designs they had to offer.
What truly sets Newcraftday apart, though, is their exceptional customer service. When my kit suffered unexpected water damage after I started it, I reached out to their support team, and they responded promptly and with utmost courtesy. To my delight, they went above and beyond by providing me with an electronic pattern copy, ensuring I could still complete my project.
The quality of the cross stitch kit itself was outstanding. The materials were of top-notch quality, and the stamped pattern was clear and precise, making my stitching experience a breeze.
In addition to their top-quality products and excellent customer service, I also appreciated the user-friendly website layout and the ease of navigating through their selection.
Overall, Newcraftday has exceeded my expectations in every way. I am beyond pleased with my purchase and the remarkable assistance I received. I highly recommend this website to anyone in search of high-quality cross stitch kits and outstanding customer support. Thank you, Newcraftday, for making my crafting journey so enjoyable!
As a passionate cross stitcher, I recommend their products and customer service 100%!!
Very good service and communication
Very good service and communication. The charts were very clear and well stamped. The fabric is not overly stiff - very easy to use.
Atención al cliente muy buena.
Tube un problema con la dirección, y la respuesta y solución fueron súper rápidas.
I had a question regarding my order and…
I had a question regarding my order and I received a very quick response from New Craft Day. Very impressed with customer service!
Great Customer Service
Since I started ordering from them I have never had any problems, I have always received items in excellent condition and in good time.
This time I had a small problem with an item, they didn't hesitate to contact the company and responded to me promptly.
Thank you so much!!
Livraison rapide
Livraison rapide, petit soucis avec un article mais le service clients est très réactif. Je repasserais commande.
Since I started to order from new craft…
Since I started to order from new craft day I've had no problems, each order was received in good condition and on time. This is the first time I've had an issue but the customer care has gone above and beyond to find replacement fir two items which are out of stock. I can't thank them enough for this.
La réponce en francais ne lisant et…
La réponce en francais ne lisant et ecrit l anglais ca été tres aprésié merci
I had a problem with one of the…
I had a problem with one of the products and they did not hesitate to solve it.
Also, they reply super fast to emails and are very attentive.
When I receive the order I will write another review.
Parfait conforme à la description
Parfait conforme à la description , le service newcraftday est super répondent très rapidement.
Bestellung
Es hat bei meiner letzten Bestellung ein Artikel gefehlt,
Kunden Service Top er würde prompt nachgeliefert.
very happy customer
i am so thankful for the quick response. i emailed them regarding one of my order everything was in good condition but one item did not. i know that returning the item back was not going to happen but they came back and gave me a coupon and im so grateful for that. thank you again. im very happy indeed
Postage Delay - Out Of Stock Items
I sent an email regarding my order and they responded overnight. They explained some of the order was out of stock delaying the postage time, but they offered to bump up the postage time and ask the warehouse to make mine the first to be posted within the next few days. I feel confident that they will do what they say they will do.
Excelente atencion al cliente
Excelente atencion al cliente, amable y rapida respuesta ante dudas y/o problemas.
Productos a muy buen precio.
Great customer service
Great customer service. Order arrived quickly and nothing was damaged.
Quick response time, wonderful service!
Oh my gosh! I’ve been struggling with ordering and tracking and everything in between with my order (I'm not tech savvy at all) and the support team here at newcraftday has been so helpful! Thank you so so much newcraftday. Quick response time, wonderful service, and anything you could ask for when dealing with a company.
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