New Faith Network Avaliações 664

Mijn ervaring met de app van New Faith Network is helaas zeer teleurstellend.

Op mijn Smart TV hapert de app om de 5 seconden, waardoor het volledig onmogelijk is om normaal te kijken. Het beeld blijft constant hangen en haalt alle kijkplezier weg. Dit probleem maakt de app op televisie eigenlijk onbruikbaar.

Op mijn computer is het niet veel beter. Daar gaan de ondertitels veel te snel en verschijnen ze soms maar een fractie van een seconde in beeld. Hierdoor zijn ze totaal niet leesbaar en mis je grote delen van de inhoud.

Het is bijzonder jammer, want de inhoud van het platform spreekt me wel aan, maar door deze technische problemen kan ik er simpelweg geen gebruik van maken.

Ik hoop dat deze problemen dringend worden aangepakt, want op dit moment voldoet de app absoluut niet aan de verwachtingen.

I had a very disappointing experience with New Faith Network and feel misled by their subscription setup.
I signed up for what was presented as a 14-day free trial. I made sure to cancel within the trial period, and the system confirmed that my subscription was cancelled. However, only later did I discover a less visible message stating that the cancellation would only take effect after paying for a full year subscription.
This was not clearly communicated during sign-up. It gave the impression of a standard monthly subscription with a free trial, not a binding yearly contract paid in installments.
When I contacted customer service, they refused to help and insisted that I am obligated to pay for the entire year, despite cancelling within the trial period.
In my opinion, this is misleading and lacks transparency. Customers should be clearly informed upfront if they are committing to a full year, especially when a “free trial” is advertised.
I would strongly advise others to read all terms very carefully before signing up, or avoid this service altogether if you are unsure. This experience feels like a subscription trap rather than a fair service.

Grundsätzlich finde ich den Sender gut. Das einzige was mich stört, das nicht ersichtlich ist, in welcher Sprache der Film gezeigt wird. Man muss erst den Film anschauen, und dann merkt man es erst. Deswegen nur 3 sterne

Giving one star is being generous. I wish I could give them negative zero stars. These company is a scam!!! Once you subscribe you can't end your subscription and they will automatically renew it without your permission.

Giving one star is being generous. I wish I could give them negative zero stars. These company is a scam!!! Once you subscribe you can't end your subscription and they will automatically renew it without your permission.

Jeg fandt hurtigt ud af at dette ikke var en app jeg ville komme til at bruge, så derfor forsøgte jeg at melde mig ud, men det kunne jeg ikke, jeg fik at vide at jeg i mit prøve abonement havde skrevet under på et helt år, men at de godt godt kunne ændre det til månedlig betalinger, så skulle jeg bare melde mig ud "hver måned", her begyndte jeg altså at blive sur, skrev tilbage at jeg bare ville meldes ud. Forsøgte så senere at melde mig ud på deres hjemmeside, via browseren, det så ud til at det virkede, men nu har de så trukket penge igen på min konto, på trods af at jeg havde afmeldt dem. Dette er simpelthen en gang bondefangeri.
Jeg er så skuffet og sur.

I signed up to Faith Network from my mobile phone as the movie i wanted to watch was advertised as this is the correct streaming platform that has the movie. However once i signed up, there was no sign of the movie in the streaming platform. So i decided the same that that i signed up, to cancel my subscription. What a surprise to find out not only can’t i cancel from my mobile phone, it has to be from a computer, and sorry…. You are having to pay a monthly subscription for a YEAR before this can be cancelled! If i could give no stars… that would be too much. What a disappointment from a streaming platform.

I try to support Christian content because I desire more of it but let's be honest the content on this site is insufficient but that's not my problem here

Clearly they have a problem with people not recognising that when they click monthly it's a yearly contract paid monthly which can be confusing. Nevertheless, the unprofessional response I got back from them shows that this company does not deserve a single penny more from me and to still charge me after I already complained and told them to cancel only adds insult

Let me give you the copy of the email I received from their customer service....

*****
Dear James,

Thank you for your messages and helping us to find out that you registered your year subscription with ****
It is amazing to read your first email, blaming us that you choose wrong subscription plan. Really in trend with nowadays trend to always blame somebody and never look in the mirror.

We really appreciate the feedback and want to ask you what we need to change in the 3 options we present. (added the screenshot below). What do we need to make it more clear what options there are? And make the nature of the subscription more explicit going forward.
Do we need to add more sentences? Do we have to present "Yearly subscription" bigger? What can we do to make it more transparent?

We really want to make this better, we have added the year subscription with monthly payments, because of a lot of request from members that are supporting our network for years and years and missed out on some other discounts. You choose to profit from the discount instead of choosing the monthly subscription which can be cancelled every month. So please let us know what the issue is here.

Kind regards,
Robbert from New Faith Network
****

Is this business really Christian? The behaviours of this network is in direct opposition to the standards expected when using the name of Jesus or Christianity. I wondered if the company are Christian at all or whether they have got into financial trouble and that is why they are using deceptive means to extort money from people. There was a man who stole from a church for many years while working in their finance department, it was in the news last year that he choked to death on some food. Judgement does come, Yeshua, Jesus, Our Father does indeed see all and judgement will come.

Mijn telefoon liep continu vast bij het kijken. En toen ik op wilde zeggen bleek ik een jaarabonnement te hebben. Ik ben niet dom, dit hebben ze slim gedaan. Heel fout hoe zij mensen in hun fuik lokken.

Don’t sign up for a free trial unless you are careful to scroll down and select the actual monthly subscription. What appears to be a monthly $9.95 subscription is actually an annual one charged monthly.
Selecting that option will lock you into a year long subscription.
It’s a very unusual way of structuring a plan and easy to sign up for something you don’t want.
I would expect a lot more content too.
I had to have my account terminated after cancelling the membership to prevent the automatic monthly charge.

Bitte Vorsicht!
Ich habe mich für eine kostenlose Testphase registriert, aber trotzdem wurde mir später ein Betrag von 118 CHF abgebucht, ohne dass es für mich klar ersichtlich war.

Das Geschäftsmodell wirkt für mich sehr undurchsichtig und nicht vertrauenswürdig.
Ich rate daher dringend, vor einer Registrierung genau die Bedingungen zu lesen und vorsichtig zu sein.

Für mich persönlich war das keine gute Erfahrung

good movies. but the app and website always has problems. I expect it to work when the subscription is so expensive. now I cannot even watch the movies. only 3 tv shows show up on the website

edit: I think it was because I used vpn on a country I did not create my account in. I think you can only see from the country where you made the account

Kwalitatief niet bijster hoge kwaliteit. Zowel de app als het aanbod. Je kunt niet meteen terugkijken waar je gebleven was. App loopt steeds vast.
Ga me bedenken of ik de app houd.

Sadly they are scammers! I have disputed and cancelled several months ago but they keep taking money!!! Saying I signed up for a year I've NEVER heard of something like that for a TV channel and even though they said they will "do me a favour" and cancel they Still take my money every month!! I will avoid them at all cost they have like 2 nice shows only 1 season and some super weird low budget stuff. I can watch everything they have on y-t and cancel when ever I want. Just avoid scammers im sure there are better Christian TV channels out there that's not scammers very sad though! People should have a choice of when they want to leave and not get scammed!

As other reviews say, not at ALL transparant about the free trial. I literally have no clue how i'm stuck to a year contract now. They've must've done it in some scummy way, because I definitely read it as being able to cancel it monthly. Don't get a subscription here, not worth it. Definitely as a 'christian' network should not be this scummy. Which raises the question who actually owns this network.

Their app worked great on my Apple TV. The trial period worked hassle-free as promised. I intended to use it only to watch season 5 of The Chosen (which I love!) as it came out.
However I was mislead by the quotes on their website: "No obligation - you can cancel anytime" , "You can easily cancel your subscription at any moment" and "Your subscription is monthly terminable". It appeared I ended up with a yearly subscription. Easy to cancel, but payment obligation stays. Advice: read carefully and choose Flexible subscription.
I did not expect this from a company that calls itself Christian.

Hartland, when hart calls

An absolute scam! Signed up for a free trial cancelled that trial the next day as the options were TERRIBLE and cancelled my subscription and they have proceeded to charge me for a year anyway! I am not paying them a penny absolute theives

Mange filmer med god moral.
Men jeg sliter med å finne tid.. men er nå medlem da..