Banner for Newpay

Newpay Avaliações 

209
O TrustScore é 3.5 de um total de 5

3,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was one of the easiest accounts to set up. I was enticed by various offers ranging from pay in 3 6 or 12 months. My offer was interest free. Here’s the good part in my opinion. I never set up a d... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

NewPay still haven't replied to my complaint or dispute. This is despite then replying saying a "specialist team would contact me" I am still moving forward with my complaint to the FCA as this co... Ver mais

Avaliado com 5 de um total de 5 estrelas

I found myself purchasing something of greater value last week, & it was definitely best purchased via the finance route. I didn't even consider elsewhere because Newpay had a 0 percent interest paym... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

These people are scum bag, screw you over tactics, I’m reporting to watchdog and ombudsman your disgusting tactics. Don’t ever have anything to do with this company

A empresa respondeu

Detalhes da empresa

  1. Serviço de pagamento

Escrito pela empresa

Newpay is a digital credit account that allows you to break your online purchases into fixed monthly payments wherever you see the logo. Representative 24.9% APR (variable). NewDay Ltd. Subject to status. 18+. UK only. T&Cs apply."


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

209 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(209)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I'm happy with the purchase and the…

I'm happy with the purchase and the deal I got the bike come qwicker than I thought I highly recommend it to people 5 stars four me

18 de setembro de 2024
logotipo da Newpay

Resposta da Newpay

Hi Jake,

Thank you for taking the time to leave us a kind review, we appreciate it!

Best,

Stephanie.

Avaliado com 5 de um total de 5 estrelas

Very easy to deal with simple…

Very easy to deal with simple application straight forward to

3 de setembro de 2024
logotipo da Newpay

Resposta da Newpay

Hi Mr. Nixon, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Avaliado com 3 de um total de 5 estrelas

App not great

The option to pay using Newpay isn't showing up on quite alot of the shops it advertises.
It is quite frustrating when you get to check out and Newpay doesn't appear.
For me the app needs sorting out.

7 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

You are great 👍 thanks a lot

You are great 👍 thanks a lot

6 de setembro de 2024
logotipo da Newpay

Resposta da Newpay

Hi Marcu, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

Avaliado com 5 de um total de 5 estrelas

Newpay is a great way to split…

Newpay is a great way to split payments. Can recommend!

29 de agosto de 2024
logotipo da Newpay

Resposta da Newpay

Good Afternoon, Fran,

Thanks for taking the time to share your review, it's great to hear you're happy with the service Newpay offers!

- Kenith

Avaliado com 2 de um total de 5 estrelas

Not many online retailers that's been…

Not many online retailers that's been offered that I would use. It was mainly Zavvi but they no longer accept Newpay.

27 de agosto de 2024
logotipo da Newpay

Resposta da Newpay

Hi Rob, I would like to thank you for your feedback, as we are always working to improve our services. Best, Elan

Avaliado com 5 de um total de 5 estrelas

Newpay's application process was…

Newpay's application process was straightforward and once approved the process of paying for items was really fast. I am mega impressed.

27 de agosto de 2024
logotipo da Newpay

Resposta da Newpay

Hi Wesley, We do aim to provide a high level of customer service, so it is great to see you received this when contacting us. Thank you for taking the time to leave us a positive review 😊 Best, Elan

Avaliado com 5 de um total de 5 estrelas

The price is very awesome as it matches…

The price is very awesome as it matches the price in the market and other stores, l am able to split the payment and money taken directly from my account.

11 de agosto de 2024
logotipo da Newpay

Resposta da Newpay

Hi there, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Avaliado com 5 de um total de 5 estrelas

Set up direct debit let it run til it…

Set up direct debit let it run til it end no issues. Great shopping experience. Us with confidence

30 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Thank you for taking the time to leave us a positive review, Amanda, we really do appreciate it! Best, Audrey

Avaliado com 5 de um total de 5 estrelas

Super easy to apply

Super easy to apply, response in minutes and could use straight away. App is very user friendly, great welcome offer too.

26 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hi Aurielie, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Avaliado com 5 de um total de 5 estrelas

Lovely and reliable team

Lovely and reliable team, great service and provider.
Monthly installment with newpay was excellent 👌 and I didn't have any issues getting the loan. I would recommend to family and friends every time keep up the excellent customer service 👏

16 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hi Marlene, Thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Best, Elan

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, everything very clearly to understand.
All information updated fast.
Thank you

23 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hello Sebastian. Thanks for leaving a review. It's fantastic to hear that you've had a positive experience with us. Best, Audrey

Avaliado com 1 de um total de 5 estrelas

Glitchy Application Process

Went through the while application process, was asked to verify using a 6 digit code sent to my phone...entered the correct code six times and it kept saying it was incorrect. Clearpay got my business...need to get that sorted

27 de julho de 2024
Avaliação não solicitada
logotipo da Newpay

Resposta da Newpay

Hi Leigh, I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above.
Unfortunately, due to the public nature of this platform we are unable to discuss account specific information from here. We would however love to look into this further for you.
Please can you reach out to our Customer Service team on 0330 838 0170 or via chat in the app (More > Help & Support > Contact Us > Contact Details) at your next convenience. The team will have full access to your account and will be happy to help. We hope to hear from you soon so that we can get this resolved for you. Best, Elan

Avaliado com 5 de um total de 5 estrelas

It was easy to set up

It was easy to set up, completion of questions was easy and confirmation came through and I was able to make my purchase.

17 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hi Miranda,

Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊

Thanks, Julie

Avaliado com 5 de um total de 5 estrelas

Easy to apply and I instant answer

Easy to apply and instant answer. Great service.

16 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hi Nicholson, Thank you for taking the time to leave us a positive review. We're pleased that you found our application process nice and easy, this is just what we aim for 😊 Best, Elan

Avaliado com 5 de um total de 5 estrelas

fast service

was very simple to set up with no fuss,just log into your acount and everything is there to read and easy to understand,would recommend.

12 de julho de 2024
logotipo da Newpay

Resposta da Newpay

Hi Anthony, thank you for taking the time to leave us a kind review, we appreciate it! We are delighted to hear that you've had a good experience 😊 Thanks, Michelle.

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais