The stand itself is solid — lightweight, sturdy, and works well for portable use. However, the service is unreliable. Their product page shows a countdown banner promising same-day shipping if you o... Ver mais
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Veja o que dizem as avaliações
Gosh, where has this been all my life as a student? As anyone who's 5'8 or taller, the desks and tables are short and I literally have had neck pain for years. No more neck pain anymore thanks to this... Ver mais
I purchased the remote working kit and I've been loving it! Sturdy, lightweight, height-adjustable and looks good! I purchased a lot of laptop stands over the years and they never lasted, or were too... Ver mais
A empresa respondeu
The laptop stand arrived in a timely manner and was easy to set up. It is perfect for my needs and I highly recommend this product for anyone who needs to spend intensive time working off of their la... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rethink how you live and work. With Nexstand we provide the tools for you to work anywhere - so you can choose your space for focus, productivity and growth. Nexstand laptop stands are designed for comfort, convenience and flexibility. It's the perfect product to help you work in comfort so you don't have to suffer from aches and pains.
Informações de contato
64 Nile Street, N1 7SR, London, Reino Unido
- hello@nexstand.io
- nexstand.eu
4,2
Muito Bom
265 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Product arrived on time
Excellent product. Greater comfort whilst answering the phone due to reduced head, neck, arm.and hand movement. Arrived within 5 days of ordering which is very impressive as I live in Ireland.
30 de agosto de 2022
Resposta da NEXSTAND
Thank you for choosing Nexstand, Darragh! We're glad to hear you're enjoying the comfort and convenience our product provides. Our team works hard to get orders shipped as soon as possible, so we appreciate your acknowledgement of our quick shipping times. Thanks again for choosing Nexstand, Darragh!.
Nexstand K2
Honestly, probably my most enjoyable experience related to a purchase. The whole process was very professional and thought out. Shipping was quicker than what was estimated and while I was waiting (maybe a couple of days), I received a simple instruction video about the product and I was being informed continuously about the shipping. I like the stand too, it's very useful and improved my zoom calls instantly. I don't have long term experience but hopefully it will serve me for a reasonably long time.
22 de agosto de 2022
Resposta da NEXSTAND
Richard, thank you for choosing the Nexstand and for your five-star review. We're thrilled to hear that you found the entire experience professional and thought out, from shipping to product use. We aim to provide an exceptional customer experience with each purchase and are happy to know that we delivered on that for you.
We appreciate your business and hope the Nexstand serves you well for a long time. Thank you for taking the time to write this review.
I actually didn’t receive the stand…
I actually didn’t receive the stand after almost two months of waiting and no money back. Disappointed alot.
17 de agosto de 2022
Resposta da NEXSTAND
Hello Dmytro,
I'm sorry to hear that you have not yet received your Nexstand and that you are disappointed. According to your tracking information our delivery partner attempted to deliver your parcel on the 20th of July but there was no answer. Apparently they left a note about how to make further arrangements. I would like to help get this resolved for you as soon as possible. I'll be sending a direct email to you shortly so we can get this taken care of right away.
Thank you,
Callum @ Customer Support
Great product, good price, swift delivery
Great product - just what I needed. Product is high quality and sturdy. Delivery was prompt. Good price. All round, very pleased - highly recommended
15 de agosto de 2022
Resposta da NEXSTAND
Thank you for your kind words, Dan! We're thrilled to hear that you're enjoying your Nexstand and that it's been a helpful addition to your work routine. Thank you for taking the time to share your experience with us and for recommending our product. We hope you'll continue to enjoy using Nexstand for many years to come.
Love my phone stand!
I wish I’d found this phone stand sooner!
It’s brilliant! Sturdy, stable, and folds away really compact.
I only dropped a star as I had to request my invoice again, the first time round it was a blank document.
14 de agosto de 2022
Resposta da NEXSTAND
Thank you for your review, Jodie! We're glad you love the Phone Stand. We apologize for the inconvenience with your invoice and we'll make sure to correct that. Thank you again for choosing our product and we hope you continue to enjoy it.
Great products, fast shipping and amazing communication!
I was really impressed with the communication that I had. Also shipping and delivery was very fast. Recommended!
10 de agosto de 2022
Resposta da NEXSTAND
Thank you for your kind words, Panos. We're happy to have been of service and we hope you'll recommend us to others in the future.
Suveræn service og produkt, hurtig levering
Suveræn service og produkt.
Bestilt en K2 Portable and Adjustable Laptop Stand, som indtil videre virker rigtig god.
Skrev til dem på Instagram om fragt til Danmark på grund af Brexit, og de sender fra Kroatien, hvilket betyder, at der ikke kommer told osv. på. Skrev yderligere til dem om de havde en rabatkode. Hurtig levering
1 de agosto de 2022
Resposta da NEXSTAND
Thank you for your kind words, Frederikke! We're so happy to hear that you're enjoying your Nexstand and we appreciate your business.
Great product
Great product, good for both tablet use and gaming with a Nintendo Switch!
20 de julho de 2022
Resposta da NEXSTAND
We're glad to hear you're enjoying your Nexstand K2 Tracy, and that it's been a helpful addition for both using your tablet and gaming with your Nintendo Switch. Thank you for taking the time to write a review and share your thoughts with others considering purchasing one. We appreciate your feedback and we're happy to know that you find the Nexstand K2 to be a great product!
Excellent Laptop Stand
17 de julho de 2022
Resposta da NEXSTAND
Thank you for choosing the Nexstand K2 Laptop Stand, Abderrahmane! We're glad to hear that you're enjoying it and that it's been helpful in improving your productivity. We appreciate your taking the time to write a review and share your experience with other potential customers. If there is anything we can do to make your experience even better, please don't hesitate to let us know. Thanks again for choosing Nexstand!
Overpriced for a flimsy piece of…
Overpriced for a flimsy piece of plastic, holds the laptop lopsided, would not trust for any portable use. very bad quality materials. very bad value for money.
7 de julho de 2022
Resposta da NEXSTAND
Hi there, thanks for taking the time to write a review.
I'm sorry to hear that you didn't enjoy your experience with our laptop stand and that you feel it was overpriced and of poor quality.
Our team is constantly working to improve our products and we would love to get more feedback from you. We value your input and would love to help make things right.
A member of our customer support team will reach out to you shortly to work together on a solution.
My order was glitched
[edited] The stand did not arrive after 3-5 business days. I waited a few days extra for delivery before contacting customer service. I asked for my tracking number and was not provided with it, I was told someone was investigating instead. It took 3 business days and a nudge from me before 3 people got back to me to say my order had glitched in the system which had never happened before. I was provided with a full refund the evening of the day I asked for an update and offered a new stand. I do appreciate these things happen sometimes and I am probably just an outlier, and all three members of the customer service team were very kind and clear, even if it was a little confusing on who I should reply to. I have edited this review to reflect the experience based on their honesty with the situation and appreciation on the fix.
21 de junho de 2022
Resposta da NEXSTAND
Hello Catriona,
We're very sorry this is taking longer than expected, a tracking number is usually issued upon dispatch of every order for some reason your order has been marked as despatched by our warehouse but no tracking number was assigned. This has not happened before and we're investigating with both the warehouse and courier.
In the meantime, we do apologise for not updating you sooner with more information. On this occasion, we will provide a full refund as a token of apology for any inconvenience caused.
I will update you as soon as I hear back from the warehouse team and we expect that to be tomorrow.
Again please accept our sincere apologies and we hope to still get the stand to you ASAP.
Kindest regards,
Sam
THE Digital Nomad Laptop Stand
It's small. It's light, and it actually works.
Perfect if you travel a lot and have different height requirements from your stand due to being in different places.
There's also something really fun about opening/closing it!
23 de maio de 2022
Resposta da NEXSTAND
Thank you for your kind words, Chris! We're really glad you like the Nexstand and that it's been a helpful travel companion. We designed it to be as lightweight and compact as possible so that it would be easy to take with you wherever you go, and we're glad to hear that it's meeting your needs. Thanks again for choosing Nexstand!
Game-changing device!
This stand is a game-changer & has made working remotely so much easier, as I move from spot to spot in my house. I love it so much, I got one for my daughter.
18 de maio de 2022
Resposta da NEXSTAND
Thank you for your kind words, Lori! We're so happy to hear that you've found the Nexstand helpful in your work-from-home endeavors. We hope it brings as much convenience and productivity to her as it has to you. Thank you for your support!
Resposta da NEXSTAND
Thank you so much for your kind words Adrian! We're glad to hear that our products have met your expectations and thank you for taking the time to share this with us.
No free shipping
Nextstand promote with free shipping in Irland. However, I have been charged the shipping costs and not been refunded. I like the product but I find the shopping experience bad.
1 de abril de 2022
Resposta da NEXSTAND
Dear Susan,
I'm sorry to hear that you're not happy with your shopping experience. We do offer free shipping for orders over £50. I can see from your order that you did not meet the requirements to be eligible for this promotion. However we understand that this may not have been made clear to you when completing your order. I have gone ahead and processed a refund for the shipping costs incurred. I'll also make sure our marketing team is aware of the issue so they can review the messaging on site in Ireland. Thank you for bringing this to our attention.
Great value products
1 de abril de 2022
Resposta da NEXSTAND
Thank you for choosing Nexstand, Niamh! We're thrilled to hear that you're enjoying our products and appreciate your taking the time to leave a review.
Fast delivery and laptop stand is as as…
Fast delivery and laptop stand is as as described. Great product.
30 de março de 2022
Resposta da NEXSTAND
Thank you so much for your review and rating, Aino! I'm glad to hear that our laptop stand is as described and that it was delivered quickly. If there's anything we can do in the future to make your experience even better, please let us know. We appreciate your feedback!
Resposta da NEXSTAND
Thank you for your review, Jessica. We are so happy to hear that the Nexstand is living up to your expectations!
We hope you will continue using our product and please let us know if there's anything we can do to make it even better for you.
A swift delivery, good quality
A swift delivery of two good quality products as described on the website.
27 de janeiro de 2022
Resposta da NEXSTAND
Thanks Dan for taking the time to review our products and service. We really appreciate your feedback and hope you enjoy using your new laptop stand with keyboard and mouse. If you require any assistance, please don't hesitate to contact us, we'll be happy to help.
Great stand for on the go!
This stand is great. Provides great adjustable height for different situations. Love the small storage size for easy packability for on the go work.
Would definitely recommend to anyone needing a stand for on the go to eliminate neck strain while working on playing.
26 de janeiro de 2022
Resposta da NEXSTAND
Thank you very much for taking the time to review our product. We're so happy to hear that our laptop stand is helping you overcome neck strain whilst working on your laptop. If we can be of any further assistance please don't hesitate to contact us.
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