Next Avaliações 

NEXT.AE DEIRA CITY CENTER BRANCH
I had a great experience at this store. The products are of excellent quality, and the staff are very friendly and respectful. The manager, in particular, was extremely helpful in assisting me with finding the right size for a gift, and I even buying something for myself. I also noticed how well the staff assisted other customers. Keep up the great work!

Ordered a Panama Hat online.Literally arrived in shreds.Damaged goods returned yet they still have the audacity to charge for utilising their return service

It’s not possible to describe my disappointment in Next UAE. I paid for 2000aed worth of clothing with a UK bank card. The payment was rejected (refused because the account address is outside the UAE) The funds have now been held as “Pending” by the merchant for 8 working days (12 real days) and Next refuse to do anything to assist in releasing them back to my account. I spoke to them emailed them and I just receive terrible customer service and a ridiculous response telling me they been “trying” to call me which they obviously have not. I’ve never had funds held like this and it’s really left me in a difficult position as I was purchasing something special for an event. I can’t repurchase and I can’t shop elsewhere.

There is no way to return products, they don't show you order reference, return page takes you to third party logistics company that requires return reference which you can't find, their chat customer service is useless and not giving you any way to make a return request.