Vendido por Nextbase
As informações nessa página são baseadas exclusivamente em avaliações do produto escritas por clientes de Nextbase via Trustpilot.
He installed the dashcam without explaining that it needed updating and did not show me how to operate it properly. He also did not return the bottom panel cover for the OBD properly, and it fell off while I was driving. I could not step on the brake properly at that time. It's a good thing I am not on the motorway, and I removed the panel completely.
The installer was very good and the installation is neat and tidy. Not sure it’s worth over £100 to have it fitted though. The hardwire kit was supplied, but it’s already in the box.
A very good product, does the job well.
The dashcam was fitted very well and without fuss.
Arrived on time and completed the job quickly.very neat
Initial experience was a little odd with no initial confirmation of booking. Fitter himself was great though. Turned up on time. Friendly and Professional. Faultless job of installation. Was definitely worth paying for somebody who knew what they were doing.
The installers rang and asked if they could come early, which suited me. Both very very friendly and approachable. A professional job, very clean and tidy, no issues at all
I can't recommend RS Connect enough. 2 super jobs they have done on my cars.
Amazing dashcam well worth the wait
Friendly professional fitter. Made me feel confident he was doing a good job.
The dashcam fitting at home was a smooth and pleasant experience. The fitter was friendly, respectful, and clearly very knowledgeable. They took the time to explain everything and worked efficiently. They also informed me, in a clear and professional manner, that the rear camera couldn’t be installed due to the vehicle having two rear doors that open—something I hadn’t considered as when purchasing we had to put the vehilce registration number in so thought it would have been flagged as not suitable. Overall, it was a hassle-free and informative service.
Engineer was friendly and did a great job. Was very informative and answered all my questions, highly recommend!
Terrible service they cancelled appointment I have had cameras over a month now still not arrived yet. Really bad do not use this service
Resposta da Nextbase
Hello Mr Bostock,
We're sorry to hear you've had a negative experience with our product.
Please reach out to us at support@nextbase.com so we can help troubleshoot and diagnose the cause of the fault you're experiencing.
Kind regards,
Simon done a fantastic job and made sure I was up and running before he left, highly recommended
I purchased the Nextbase iQ4 dash cam and have been very impressed with the video recording quality – it's sharp and clear. I also subscribed to the Protect Plus service, which is a great idea in principle as it allows you to monitor your car remotely. However, the live service can be unreliable, often displaying an error message saying "something went wrong," which is frustrating and undermines the value of the subscription. Unfortunately, the installation experience left a lot to be desired. The technician who came to fit the dash cam seemed visibly frustrated throughout the process – sighing heavily and at one point even pushing the toolbox onto the floor in irritation. When I asked questions about how the dash cam works, he was dismissive and simply said, “I’m just here to install it – contact Nextbase for anything else.” It felt unprofessional and disappointing, especially since I had a much more positive experience when we had a dash cam installed in my wife’s car by Halfords. They explained everything clearly and were happy to walk us through how to use the app. After the installation, I had to rely on Google and the Nextbase website to find answers to basic questions – something that should have been part of the service. Overall, while I’m happy with the dash cam itself, the installation and support experience didn’t live up to expectations.
Resposta da Nextbase
Hello Omar,
We're sorry to hear you've had a negative experience with our product.
Please reach out to us at support@nextbase.com so we can help troubleshoot and diagnose the cause of the fault you're experiencing.
Kind regards,
Cancelled a day before the visit
Resposta da Nextbase
Hello,
We're sorry to hear you've had a negative experience with our product.
Please reach out to us at support@nextbase.com so we can help troubleshoot and diagnose the cause of the fault you're experiencing.
Kind regards,
Excellent service, all set up on the app and demonstrated. Excellent communication.
Very neatly fitted. Professional service. Very good engineer. Highly recommended.
Nextbase use an installation company called RS Connect. Avoid using them at all cost. That have failed to turn up on three separate occasions despite confirming a home installation appointment, based on availability at our postcode, when the cameras were ordered 6 weeks ago.
Resposta da Nextbase
Hello David,
Thank you for taking the time to leave us a Trustpilot review.
Really sorry to hear that your Home installation was delayed, this is not at all what we expect.
I can see that your IQ has now been installed.
Please feel free to get in touch with our support team should you require any information or support in the future.
Kind regards,
The Nextbase Reviews Team,
The image quality is below my expectations. It does not record at all times. There were times when it did not record almost all day long. The person who installed the camera did not adjust its position properly. He looks to the left more. I say it is for the front camera. Sometimes a lock sign appears on the screen while driving on the road.
