Northern Fan Supplies Limited  Avaliações 85

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

An emergency situation. My Extractor fan broke down in the Restaurant. Out of ours. I made a phone call a young man called Kyle answer. He was so helpful he came to his depot open the door 10 o’clock... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I want to say a big thank you to Cristian, my fan went down last night and needed a new one today to be here same day and he managed to get one to me within 3 hours, so I can open as normal this even... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really easy to use website. The item I wanted is obsolete and Northern Fans actually replaced it with an applicable model without me needing to go searching for it myself. I paid for next day delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Called about fan extraction technicalities for my use-case. After a while it became apparent what I was after from NFAN wasn’t really necessary. Even after finding this out, the member of the team was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de sistemas de ventilação

Escrito pela empresa

Suppliers of extractor fan and ventilation systems to domestic, commercial and Industrial UK customers


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

An emergency situation

An emergency situation. My Extractor fan broke down in the Restaurant. Out of ours. I made a phone call a young man called Kyle answer. He was so helpful he came to his depot open the door 10 o’clock at night and got me a fan and and the essential that goes with it. He also advised me that if I need any help installing it, I should call him what an amazing service. This kind of service is hard to find. I cannot recommend this place enough, keep it up guys thank you.

22 de maio de 2026
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review Gulam

Avaliado com 5 de um total de 5 estrelas

I want to say a big thank you to…

I want to say a big thank you to Cristian, my fan went down last night and needed a new one today to be here same day and he managed to get one to me within 3 hours, so I can open as normal this evening.
He was very helpful on the phone and I really appreciated someone so helpful it’s rare these days. Thank you again.

18 de março de 2026
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks Johanna I'll pass this on to Cristian

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. The guy on the phone helped me figure out how to start the extractor.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review Kenan

Avaliado com 1 de um total de 5 estrelas

Very risky

I will not recommend this company to anyone, I have returned the item few weeks back and received email today saying that they have received the item and they are checking it.after many phone calls and emails, never use this company again,

28 de agosto de 2025
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Sultan - Thanks for the feedback and having reviewed the case, I'd have to 100% agree with everything you've said. The service level and communication isn't what I expect from this company. Please accept my apologies and please be assured steps have been taken to ensure it doesn't happen again. Totally unacceptable and your refund has now been issued, I wouldn't use our company again either if this was a common occurrence, luckily this seems to be the exception rather than the rule, but still unacceptable - Jonathan Parry (managing director)

Avaliado com 5 de um total de 5 estrelas

NFans been using them for 5 Years 👍👍

NFans been using them for 5 years now and always produce what they promise ..

Very helpful and normally a better price to 👍👍👍

29 de julho de 2025
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review Matt - Its appreciated

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, very knowledgeable and helpful staff. Best place for your ventilation needs! A+

12 de julho de 2025
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review

Avaliado com 1 de um total de 5 estrelas

Paid for the fan plus £20 for next day…

Paid for the fan plus £20 for next day delivery.
Being a Friday latest it should have arrived on the Tuesday. When I phoned on Tuesday they had no record of my order, it seems that they had missed the purchase mail on there computer. Then phoned again Wednesday asking where my purchase is and was told it would get shipped out today which was Wednesday . I did not receive my shipment until the Thursday which is 7 days later and also no tracking on the shipment . Very disappointed

6 de junho de 2025
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review. Much as I would like to defend the service, in this instance I can't and the one star review is more than justified. Words will never convey just how disappointed I am I apologise for the service, or lack of nothing upsets me more than upsetting and letting down a customer. One mistake is acceptable although we'd rather not make any, but for this order we made one mistake followed by a second third and fourth which is totally unacceptable. Everyone has had a well deserved kick up the backside, we pride ourselves on every 5 star review but we learn from the one star reviews. Again I apologise for the service
Jonathan Parry (Managing Director)

Avaliado com 5 de um total de 5 estrelas

Perfect. No need to use anyone else for your fan needs.

It’s rare to find that the company that gives some of the best prices and exceptional service but it’s what I have experienced both times with this company.

Easy to call directly. Knowledgable staff. Same day delivery available with also reasonable delivery costs.

21 de maio de 2025
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks Jagree

Avaliado com 4 de um total de 5 estrelas

"Fans"

We have been associated with this Company for over
25 years, and have a very close relationship, supplying
them with replacement fan impellers and spares.
We hope this co-operation will continue.

4 de fevereiro de 2025
Avaliação não solicitada
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks Geoff - you're a hard man, what would we need to do to get 5 stars

Avaliado com 5 de um total de 5 estrelas

Right from the start everything went…

Right from the start everything went well, delivery was fast and on time and prices are spot on, will definitely buy from these guys again 👍🏻

22 de janeiro de 2025
logotipo da Northern Fan Supplies Limited

Resposta da Northern Fan Supplies Limited

Thanks for the review Steve

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