NGT Academy Avaliações 

964
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Program started off kind of slow and I didn't feel like I was learning anything, but once I got into the labs everything started to click and make sense. I'm a hands on learner so doing the labs was v... Ver mais

Avaliado com 5 de um total de 5 estrelas

So far, at the end of the first block, I'm loving it. This is a super efficient way for people to gain further education and better themselves for the future. The time I spend at work I would've never... Ver mais

Avaliado com 5 de um total de 5 estrelas

The FSNA Basic course was a great refresher after transitioning out of the military as a Signal Officer. It isn't easy trying to balance life and school, but I went through all the lessons and took no... Ver mais

Avaliado com 5 de um total de 5 estrelas

My experience with NGT has been very educational and helpful. All the instructors are available whenever they are needed. The video's instructions were good, and the self-paced style has made it fit i... Ver mais

Detalhes da empresa

  1. Escola de treinamento

Escrito pela empresa

NexGenT (DBA NGT Academy) was founded by two Air Force veterans who have trained thousands of engineers for the military. They have combined the military-style training philosophy of job readiness with decades of network engineering and cyber security experience working at Cisco Systems, Arista Networks, and Dimension Data into an immersive program to get people into cyber security or networking careers faster and more effectively than ever! NGT Academy is on a mission to help 1 million people get tech jobs by 2030. There will be 3 million unfilled cyber security jobs in the market by 2021. We want to close that skills gap by providing people an affordable education that gets them job-ready for a career in cyber security. NGT Academy believes that students shouldn’t be left with outrageous debt from degrees that don’t teach the required skills to succeed in the workplace. We believe we have the best program to equip anyone to be cyber security specialists in the fastest way possible. We believe in having a strong foundation in network architecture before students go into our cyber security training. Once the student masters the fundamentals in networking, they are better prepared to step into our cyber security training program along with real-world projects.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

964 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(964)

305 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Wonderful program, consolidates everything you need to know and keeps you on track to learn it and apply it

All the information was presented in an organized and well structured format. really helped me set goals and stay on track. Yes some may say you can study this information without a program like this. The value I find here is that everything is aggregated and organized from what you should know first, then gradually integrates what you should learn after. The labs are super helpful and the mentors know their stuff!!!

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great training program

Great training program. Taught me a lot about network engineering and gave me a basis to build upon as I pivot into the Tech Industry!

28 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Most regretful investment!

This has been the most regretful financial decision of my life. When I enrolled in NGT Academy, I was living paycheck to paycheck and desperately trying to improve my situation. I took a risk because their marketing promised a clear, structured path into an IT career. Instead, I ended up trapped in a system that feels predatory, dismissive, and completely lacking in basic human understanding.

From the very beginning, I felt uncomfortable. I was pressured to share my screen, exposing private information, while being rushed through lengthy legal documents that were summarized in just a few sentences. With a $13,000 price tag, I expected modern, high‑quality content. What I got were outdated videos about more than five years old with audio quality so poor it was difficult to follow.
Despite trying to study, life didn’t pause for this program. I was working 60+ hours a week, often six days straight. On my one day off, I needed to rest and simply exist as a human being. Eventually, I found a stable job—not in IT, but in construction—and I’m genuinely content with that path. But because I wasn’t constantly active in their system, NGT Academy treats me as if my life circumstances don’t matter. And this is where the real issue begins: cancellation is practically impossible!

Once you sign those rushed documents, you’re locked in. They will circle you around endlessly, refusing to acknowledge financial hardship, personal circumstances, or the simple fact that I no longer use or benefit from their service. Their attitude is essentially: “You’re struggling? You’re not using the program? That’s fine—just keep paying us $500 a month.”

There is no empathy. No flexibility. No recognition that people’s lives change. I was verbally promised a refund if I didn’t get a job in IT. That promise vanished the moment I signed. It was never in writing, and they know exactly what they’re doing when they make those verbal guarantees. It’s a blanket statement designed to close the sale, not support the student.

Today, I’m working in construction, I’m not using their services, and I don’t find value in them anymore. Yet I’m still being forced to pay for something that provides me nothing. I have never been in debt before this, and the stress and disgust this situation has caused is overwhelming.

If NGT Academy responds to this review, I already know what it will look like: a long, polished message about their policies, their terms, their services—without acknowledging my actual experience. They will say, in many words, that cancellation is impossible unless extreme conditions are met, even though the enrollment process itself was rushed and pressured.

If they don’t respond, that silence speaks just as loudly. All I want is to cancel something I do not use and do not want. The fact that this simple, reasonable request is denied at every turn says everything about their business model.

25 de janeiro de 2026
Avaliação não solicitada
logotipo da NGT Academy

Resposta da NGT Academy

Thank you for sharing your feedback. Transitioning careers while working 60+ hours a week in construction is an incredible challenge, and we want to acknowledge the hard work you’ve put in - both in your job and by completing over 50% of our program.

We aim to be as transparent as possible, so we’d like to address your concerns directly:
- On the Enrollment Process: We provide every student with a copy of their signed enrollment agreement immediately. We also include a 3-day full cancellation window and a 14-day minimal-fee withdrawal period to ensure students have time to review the terms privately and ensure the commitment fits their life.
- The Tuition Reimbursement Policy: Our 365-day guarantee is designed to protect students who fully commit to the career change. It does require completing the coursework and certifications, as the goal is to get you hired. Because this is a results-based guarantee, we cannot offer refunds for a change in career preference or personal schedule once the refund period has passed and significant progress in the curriculum has been made.
- The Content & Experience: We regularly update our modules to meet current industry standards. While some foundational videos are recorded to maintain consistency, they are vetted for accuracy. Regarding the audio issues, we haven’t had widespread reports of this, but we’d love to investigate your specific technical setup to see if we can improve that experience for you.
- Your Communication with Us: We looked into your history with your Student Success Manager. While we saw your note regarding your hectic 10–12 hour workdays in construction, we didn't receive an official request for a hardship review or a formal withdrawal.

We understand that life happens, and it sounds like you’ve found stability in your current career, which we truly celebrate. However, as an academy, we have to balance empathy with the fact that our instructors, coaching resources, and technical lab environments were allocated and utilized for over half of the program.

If you’d like to discuss a temporary pause to save your progress for a later date when your schedule lightens up, we are more than happy to facilitate that. Please reach out to us at support@nexgent.com so we can find the best way to support you within our policy limits.

Avaliado com 5 de um total de 5 estrelas

Professional delivery and experience here at NGT.

The practice labs and the quizzes were my favorite part of this learning environment. It was broken up enough for me to grasp the basic concepts and truly understand this new world. I can't speak highly enough of my instructor Jacob Hess for his unique way of presenting a large amount of information and using analogies and examples to help me understand the concepts.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Strong Foundation in Networking and Cybersecurity

My experience with NGT Academy has been extremely positive. The coursework is well structured, practical, and clearly designed to build real-world networking and cybersecurity skills rather than just theory. The labs push you to think critically, troubleshoot step by step, and truly understand how networks work at a professional level.

What stands out most is how hands-on the learning is. You’re not just following instructions, you’re learning how to diagnose problems, configure devices correctly, and understand why things work (or don’t). That approach has significantly improved my confidence with routing, switching, VLANs, NAT, DHCP, wireless, and voice configurations.

NGT Academy is a great choice for anyone serious about building a solid foundation in networking or cybersecurity. The program challenges you in the right way and prepares you for both certifications and real-world environments.

21 de janeiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Low stress

I enjoy the low stress of the work being on my time. The instructions are quite thorough.

14 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company has underhanded refund…

Company has underhanded refund practices. I have not started the class I want refunded and upon reading the refund policy I believed I was well within the 72 hours of starting that class for a full refund as I have not started it yet. I did not ask for a full refund just one on the course I did not take. Besides that the material is quite dated and at times leaves me questioning whether they care about the student at all. I will not be completing it and I will not be coming back. This is a slimey company and you can get the same education for free on youtube. The fsne is not as highly regarded as they claim.

Edit for response: which course do your records state that i logged into and do you understand which one I am seeking a refund for.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da NGT Academy

Resposta da NGT Academy

We take all feedback seriously, but we must clarify the facts regarding your enrollment.

Our records show that you enrolled in October 2025 and signed a clear Enrollment Agreement outlining our refund windows (3 days and 14 days). Your request for a refund was made more than 70 days after enrollment, which falls well outside of those contractual terms.

While you mentioned not having started the course, our system logs tell a different story. Our Learning Management System tracks every login, including the specific dates, times, and modules accessed. According to our data, there has been significant progress made in the program as recently as the day before your withdrawal request.

We stand by the quality of our curriculum and its alignment with current industry exams. We are happy to provide you with your specific access logs and a copy of your signed agreement should you wish to review them.

Avaliado com 5 de um total de 5 estrelas

The instructor and the lesson videos are great

The lesson videos and the instructor, Jason Hess, are outstanding. The explanations are clear and easy to follow, which made even complex topics easier to understand. I learned a lot from this course and would highly recommend it to anyone interested in expanding their knowledge in this field.

30 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

just wanted an oppurtunity

they have created an opportunity for me to have a career and change my life. I have PTSD and other health predicaments that can make my life trajectory less than ideal. But Garrett and everyone at ngt. have come alongside me and supported my journey to this point. not yet working but soon I have faith!!!

15 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

great experience

It was a great experience, and I learned a lot. The platform is very user-friendly. I like the flexibility and how it keeps you focused so you can reach your goal.

1 de janeiro de 2026
Avaliação não solicitada

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