Niagara Falls Canada Avaliações 

After successfully purchasing a ticket for the boat to the falls, I received a phone call saying that they are cancelling the trips for the rest of the day and demanded that I rebook for next day after refusing to offer a refund. The reason, he said, for the cancellation was for safety, as “the water levels are too high”. This was a lie as I could see the tour running for the rest of the day because I’m in the city looking at the single attraction the city has - the falls. It’s obvious that it was overbooked. Is this what a good faith transaction looks like? I suppose I shouldn't be surprised you are an American company after all.

10 minute water trip for a total of $70 plus tax....

The staff from one end to the other was excellent! We were a group of 8 (5 kids between 9 and 13, two moms and a Nana. 😁) It was surprising the length of the winding walk down to the boat… think roads in Switzerland! But it was clean, sheltered from the rain and sun and it was a walk, not a wait. We were there in peak season but our morning booking had very little waiting involved. The boat was awesome for everyone (even for Nana that wanted to stay dry and sit). On the lower deck, you really do have a choice whether to get wet. Absolutely a bucket list experience!

Great experience. Well managed. But overpriced

Our guide Robbie was great!

Amazing place with so much activities that fit all ages. Downtown Niagara is such a beautiful place. The boat trip through the falls, the food, the crowds at night make this place beating!

We didn't benefit of the Niagara Falls Boat Tour: Waterfront Experience as was expected.
Nobody told us where to go when we scan the tickets. We couldn't find anyone at the meeting location. I therefore paid tickets more expensive without benefits.
Very deceipful.

Wait time to get in the ferry was over an hour. We bought our ticket online but still had to wait in the same line as people who just showed up. Why bother selling online tickets with a time slot if you're not going respect it.

Don’t buy from this website. They charge you extra!!! The tickets are about 40 dollars if you get from the official website, but this website charges 80 dollars for the tickets.

You charge 20 dollars more than the place charge of you buy it there.
That is a 40% more expensive than people paid for the same trip if they buy it in situ.
A complete rip off.
And also, of you want to be at the front,you also have to pay extra and get a golden rain coat...another outrageous way to get money from.yhe tourist...it wasn't like that.

We loved it all! Niagara takes flight was probably my favorite! Very emotional, breathtaking, beautiful experience! We purchased VIP passes. Great value! The only negative would be standing in line for 25minutes waiting to book appointments for event times. Should have at least 2 staff windows open at all times!

I booked tickets from this site. Their support team is very helpful.

Amezing Experience And customer service was very good creatd the ticket by wrong email but got the call from customer service team and fixed the issue same time.

Best service , got the tickets in minutes and the process was super smooth , will recommend this to all , the tour was great , one of the best experience I ever had

The Staff was super friendly and the booking process is simple and easy had a great time while visiting the tour and hoping to be back again next year….

The intensity of spray was amazing fantastic 💯👌

I bought a ticket online which was available for ride for two hours later. I found tickets on kiosk for immediate boarding so I bought them. Asked to cancel the online tickets, they refused to cancel, because of 48 hours notice. It doesn't make sense because I bought the tickets 5 minutes ago for two hours later. So I paid twice for the same boat ride.

This is a misleading website! The cost of the boat ride is almost double if you buy it here! Don't buy from this site! Buy from the official website or directly at the location!

The time spent in line which the staff described as disappointing and disastrous was. It took over and hour and half for a schedule at 12:15 boat ride to even get to the boat, because the lines where so off. We ran late for leaving and that just domino effected all other things. I was left annoyed and thinking the Maid of The Mist is cheaper faster and creates less damage to the waters being electric. Disappointing and waste of my money.