No Customer Service
This company sells a mattress topper that includes a pillow top and foam pad. I have been trying to contact tis company to inquire if I can purchase the mattress pillow top separately from the foam pad. Their website clearly shows a contact page both email and phone number (supportatniceplushomedotcom and 1-626-283-2209). I have emailed my inquiry 3x with no response. I called the number several times. Someone finally answered in the evening time. Someone who can barely speak English. i was able to discern that this person works in a warehouse. It is becoming obvious that there is no customer service in this company. I also suspect that they are in China as they are on a different time zone. How can they expect to serve customers in the US if they do not have anyone answering customer's questions?