Nicerx took $300 out of my account on the 23rd and it's the 30th of July and i haven't received any medication in the mail yet. Also I scheduled an appt with a physician and when the correct day and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have been using NiceRx for more than 8 months and am very pleased with the weight loss progress and improvements in my vascular health! The tele health visits with the doctor are great. The doctor... Ver mais
Gives you great instructions, if you have any questions, Customer Support was available. Seems to be working just doubled those last night so we’ll see results soon so far no side effects. Love this c... Ver mais
A empresa respondeu
Great service. I’ve looked at a couple other companies that do similar programs, but they nickel and dime you with additional fees. This program is easy, less costly than others, and great customer se... Ver mais
Detalhes da empresa
- Serviço de emagrecimento
- Centro de Saúde e Beleza
- Spa médico
- Farmácia Online
- Vendedor online de remédios controlados
- Empresa farmacêutica
Escrito pela empresa
NiceRx is a telehealth service that connects patients with licensed providers, providing treatment options for weight loss, metabolic health and more.
Informações de contato
4834 NW 2nd Ave., Unit #427, 33431, Boca Raton, Estados Unidos
- 866-407-0777
- help@nicerx.com
- nicerx.com
4,6
Excelente
223 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The B12 is working good so far I feel…
The B12 is working good so far I feel more energy
13 de julho de 2026
Definitely withdrawal money. No product No service
Nicerx took $300 out of my account on the 23rd and it's the 30th of July and i haven't received any medication in the mail yet.
Also I scheduled an appt with a physician and when the correct day and time came I checked in and sat by my phone for 1/2hr and no physician. So 60 days in and I still have the wrong nausea medication.
23 de junho de 2026
Resposta da NiceRx
Hi Mike,
Thank you for bringing your concerns to our attention, and please accept our sincere apologies for the frustration you’ve experienced. We are currently trying to reach out to you directly by phone to address these issues and make sure everything is taken care of for you.
We want to clarify that your account is on a 28-day billing cycle and your refill orders are fulfilled before you run out of medication . As noted in your patient portal and previous email communications, your next shipment is scheduled for processing on August 3rd, and you will receive your medication next week according to your prescription and delivery schedule.
Regarding your provider appointment, our records show the provider was present for your scheduled time slot, but it appears there may have been a mix-up with the appointment time. We apologize for any confusion this caused and want to ensure you get your appointment rescheduled right away. Please give us a call back or check your email so we can get a new appointment scheduled for you immediately.
The whole process was easy but…
The whole process was easy but throuough. Ive had good results with the product as well.
26 de junho de 2026
Resposta da NiceRx
Hi April,
We appreciate your feedback and are happy to hear everything went smoothly. Thanks again for choosing NiceRx!
Resposta da NiceRx
Hi Peg,
We love hearing feedback like this - thanks for taking the time to share your experience!
Good job
No hold time, attentive associate, information was satisfactory and answered all my questions.
Good job
3 de junho de 2026
Resposta da NiceRx
Hi Will,
We’re so happy to hear you had a positive experience! Thank you for trusting us and for taking the time to share your feedback.
I spoke with them and told them that I…
I spoke with them and told them that I would buy as we go and they took the money out of my account anyway I call that theft. If it is not allowed to pay as you go you need to tell the gentleman that I spoke with for over 30 minutes about it and he told me that was fine. And now they've taken my money and I don't have my meds where are my meds.
17 de maio de 2026
Resposta da NiceRx
Hi Susan,
Thank you for sharing your feedback. We always strive to provide a clear and transparent experience for all of our patients, and we take any concerns regarding billing very seriously.
While privacy guidelines prevent us from discussing specific account details publicly, we want to clarify that our program is explicitly structured and advertised as a monthly membership service with ongoing billing and continuous clinical oversight. This structure ensures that our patients receive consistent care and uninterrupted access to their providers and medications.
Our subscription model does not operate on a manual, "buy-as-you-go" basis. However, we maintain a highly flexible cancellation policy, and patients are welcome to contact us at any time to pause or cancel their membership. According to our system records, we did not receive a formal request to cancel this account prior to the scheduled billing date.
We absolutely do not want anyone to feel that their account was handled unfairly. If you are an active patient and wish to update or cancel your membership, please contact our support team directly so we can review your account history and assist you with this immediately.
Very helpful and respectful staff
The doctor listened attentively to my request and remained attentive and engaging. He gave me the opportunity to ask questions and gave clarifications.
15 de junho de 2026
Avaliação não solicitada
Resposta da NiceRx
Hi Tenssie,
We appreciate your feedback and are happy to hear everything went smoothly. Thanks again for choosing NiceRx!
Resposta da NiceRx
Hi Heather,
We love hearing feedback like this. Thanks for taking the time to share your experience!
Resposta da NiceRx
Hi Joe,
We love hearing feedback like this! Thanks for taking the time to share your experience!
Everything was great
1 de maio de 2026
Very fast in responding to issues.
It's because they responded to my emails on time and i liked their interview.
6 de maio de 2026
Resposta da NiceRx
Hi Sonia,
We truly appreciate your feedback and are happy to hear everything went smoothly. Thanks again for choosing NiceRx!
The medicine didn't work
29 de abril de 2026
Resposta da NiceRx
Hi Clare,
Thank you for your feedback. We always want our patients to achieve the best possible results, and we understand it can be frustrating when you want to see changes right away.
While privacy guidelines prevent us from discussing specific cases, it is helpful to clarify that these treatments are a journey, not an overnight fix. When someone is within their first month of treatment, they are still in the initial titration phase. Providers typically start new patients at a low dose to allow the body to adjust safely, and it takes time for medical levels to build up in the system before the weight-management benefits begin.
For the vast majority of people, the medication is highly effective, but it requires consistency and a gradual increase in strength over subsequent months. Giving up within the first few weeks unfortunately means stopping before the medication has actually had the time to do its job.
We always encourage our patients to stick with the protocol and utilize their healthcare providers for guidance. If you are a current patient and want to give your body the proper time to see results, please reach out to our support team or schedule a follow-up so we can support you through the actual titration process.
Communication is excellent always…
Communication is excellent always answers my text messages and or emails,
28 de abril de 2026
Resposta da NiceRx
Hi Charles,
We’re so happy to hear you had a positive experience. Thank you for trusting us and for taking the time to share your feedback.
I love this company
I love this company! My doctor is super helpful, knowledgeable and easy to work with. The medicine quality is great! Ive lost 8lbs and counting after my first month. Really excited to continue this journey.
21 de abril de 2026
Resposta da NiceRx
Hi Heather,
Thank you for your review! We’re thrilled to hear you had a positive experience and look forward to supporting you on your wellness journey.
Prompt & Professional
Prompt, professional customer service with quality products and many available to suit your needs.
20 de abril de 2026
Resposta da NiceRx
Hi Angie,
We’re so happy to hear you had a positive experience. Thank you for trusting us and for taking the time to share your feedback
Resposta da NiceRx
Hi Nichole,
We truly appreciate your feedback and are happy to hear everything went smoothly. Thanks again for choosing NiceRx!
The product came in as requested
The product came in as requested. Service is very easy to ise.
14 de abril de 2026
Resposta da NiceRx
Hi Anthony,
Thank you for the review! Our goal is always to make the process as smooth, supportive, and professional as possible, so it’s great to hear we delivered.
I received my first order (6 weeks) of…
I received my first order (6 weeks) of product with only 4 syringes. When I mentioned this you did send a bag of syringes which arrived 5 days later. Thank you.
But the six weeks have have ended and I have had no notice of any further deliveries. Because of the warm weather and the fact that the product has to stay cool, it would be nice to have information about delivery. At least what day it will be delivered, so I can make arrangements to have someone get it off of my porch and into my refrigerator.
25 de março de 2026
Resposta da NiceRx
Hi Janet,
Thank you for your feedback. We are pleased we could quickly resolve the syringe issue for you, and we truly appreciate your patience!
We completely understand the importance of delivery timing, especially with the warmer weather requiring the medication to be refrigerated promptly. To ensure you stay informed, our system sends an automated shipment notification email with your tracking number as soon as the pharmacy ships your order.
If you haven't seen these updates, we recommend checking your spam or junk filters, as they can sometimes be misdirected.
Our team has reached out to you directly today with an update on your current order, which is scheduled for delivery within the next couple of days. We will make sure you have the tracking number so you can plan accordingly.
Resposta da NiceRx
Hi Robin,
Thank you so much for your review! We're thrilled to hear about your positive experience.
Resposta da NiceRx
Hi Carrie,
Thank you so much for your kind words! We’re really glad you had a great experience and appreciate you taking the time to leave a review.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.