Jade was very helpful. What a lovely, happy and polite person she is. Nothing was too much trouble for her. Talking to her from Australia, which I wasn't expecting. I expected an email back in re... Ver mais
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Veja o que dizem as avaliações
Ordered a NINO card at the end of August 2024. got an email saying dispached but never received the tiem. No tracking information or any kind of communication and it's the beginning of October now. S... Ver mais
I had my query dealt with by a SUPBERB customer service person, NASH. She was polite, attentive, patient, helpful and clear in her explanation of what was required from me, in order to achieve... Ver mais
I completed the online form ok, but had trouble uploading the documents needed I called the helpline - answered straight away, who helped be immediately called back to confirm all was done proper... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to www.ninoDirect.com, your destination for seamless facilitation of UK National Insurance number acquisition. We specialize in expertly guiding individuals worldwide through the process of obtaining and updating their HM Revenue & Customs (HMRC) records, ensuring swift issuance of confirmation letters. Our dedicated team of professional advisors stands ready at our direct call centre, offering personalized guidance and support whenever you need it. We pride ourselves on our unwavering commitment to delivering unparalleled service, consistently striving to exceed our clients' expectations. At www.ninoDirect.com, we uphold a steadfast promise encapsulated in three core values: Simplicity, Speed, and Reliability. Our mission is to simplify the process, expedite your requests swiftly, and be a reliable partner throughout your National Insurance journey. As a service provider offering a suite of online services, we aim to streamline your experience. Discover the breadth of our services available at www.ninoDirect.com, tailored to meet your specific needs. For any inquiries or assistance, please don't hesitate to reach out to us at +44 (0) 333 014 7210 / info@ninodirect.com. We are here to ensure your National Insurance journey is as smooth and efficient as possible. Thank you for choosing [Your Company Name] for your National Insurance needs.
Informações de contato
3,6
Bom
804 avaliações
Respondeu a 44% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Adam was professional knowledgeable and…
Adam was professional knowledgeable and very quick to deal with.
Thankyou.
2 de junho de 2023
Avaliação não solicitada
Excellent customer service experience
8 de junho de 2023
Avaliação não solicitada
Very Helpful
Very Helpful. Change of name process clearly explained and very efficiently done online.
7 de junho de 2023
Avaliação não solicitada
Very helpful and an easy process
7 de junho de 2023
Avaliação não solicitada
Much appreciate your help.thank you
6 de junho de 2023
Avaliação não solicitada
THis is a SCAM
THis is a SCAM, do not give them money, do not answer the phone when they call you, my daughters NAtional Insurance number NEVER arrived. Very disappointed, I tried to cancel the transaction when I realised but it was too late. I;m still waiting for any letter or anything from them. BE CAREFUL, Avoid at all costs!
4 de maio de 2023
Avaliação não solicitada
Nash has provided me with the best of…
Nash has provided me with the best of customer service.
2 de junho de 2023
Avaliação não solicitada
Extremely helpful and very quick…
Extremely helpful and very quick process.
31 de maio de 2023
Avaliação não solicitada
Super helpful
The person I spoke to was super helpful. (Tiah I think) Lovely and friendly and was able to guide me through the process in a really efficient manner. This person would be a credit to any organisation they would be employed in.
31 de maio de 2023
Avaliação não solicitada
Nash was fast & concise
Nash was fast & concise, plus very courteous. I didn't wait very long for Nash to answer the call. The service is well worth the £25 charge. Many thanks!
30 de maio de 2023
Avaliação não solicitada
Impressive!
Wow! Not only spoke to a human being, but a very helpful and knowledgable one who provided me with the information and links I required to complete my application. And the phone was answered within 30 seconds. Quite impressive.
30 de maio de 2023
Avaliação não solicitada
Fast
Fast, helpful, friendly and happy to come up with solutions :)
26 de maio de 2023
Avaliação não solicitada
It was quick and easy.
26 de maio de 2023
Avaliação não solicitada
RENEWING MY NATIONAL INSURANCE CARD
Dear Nash; you are the only person I had contact (by phone) with, and found your response to my foolish error (listed husband long-ago divorced), patient, understanding and sympathetic. I expect your team members did their part in getting the new card to me so soon, for such a small fee.
19 de maio de 2023
Avaliação não solicitada
I loved the way I was attended to,Nash…
I loved the way I was attended to,Nash the agent I spoke to was very patient and jovial.
25 de maio de 2023
Avaliação não solicitada
The lady who assisted me was…
The lady who assisted me was professional, kind and patient. The response was quick and very clear
25 de maio de 2023
Avaliação não solicitada
Nash was great help
Nash was helpful. She answered my call precisely, with empathy relieving my stress I had encountered at a job center where I first went for help. The payment was fast too. I felt relieved and happy.
23 de maio de 2023
Avaliação não solicitada
Officer Naha is polite and helpful
Officer Naha is polite and helpful. She demonstrates a great positive working attitude and patience in explaining the whole application procedure and helping me upload my photo ids. She provides excellent customer service and proved herself a great asset to your office.
23 de maio de 2023
Avaliação não solicitada
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