Little Hannah was great, she was extremely helpful with install of my purchases. But..she was 30 minutes late to our meeting because her boss held her up...Guess he wasn't concerned about keeping a cu... Ver mais
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Veja o que dizem as avaliações
Being able to work with the same person each time (Grace!) has made it a pleasure to do business with Ninza Trading. Grace has been a significant factor in my decisions to buy from Ninza, providing to... Ver mais
Just got off the remote help with Ninza support tech Kim Harmon. Very professional and polite. She went above and beyond helping me with my situation. Adding additional information while taking care o... Ver mais
Littel Hannah was more than helpful. She reminded me about our appointment to help configure Smart Retracement Channel. Great Job and always great to know companies can have genuine assistance like L... Ver mais
Detalhes da empresa
Escrito pela empresa
ninZa.co provides the world with 150+ pro-grade NinjaTrader indicators, used and loved by 30,000+ traders worldwide!
Informações de contato
Vietnã
- support@ninza.co
- ninza.co
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Little Hannah is amazing
Little Hannah is amazing! I never could have installed this fantastic product by myself. Your customer service is A#1!!! I plan on being a long term customer with you. Blessings. Jordan Edward.
Wow great service from Grace
Wow great service from Grace. I had issues and she stepped up and worked on my PC to set indicators up.
I very much appreciate ninZa.co and their support.
Great indicators too.
Outstanding Customer Support!
I love NinZa.co’s indicators. They work well and are easy to install/activate. Flora is fantastic to work with. She responds to all questions both pre and post purchase and provides stellar follow up support. Five star support from the entire NinZa.co team but especially from Flora! :)
Great support from a great support team!
The great support team (Hannah, Flora and Grace) are always happy to help you with any question you might have, helping you to find the best indicator for your trading style or any other question you might have about there indicators.
I was having trouble getting my resource file into Ninja Trader
I was having trouble getting my "resources" file into Ninja Trader. I contacted customer service and began communicating with Hannah. She was fabulous. Despite having to share at least 20 emails back and forth, she continued to help me with a tremendous amount of enthusiasm. We finally got the engineers on the project and they found the solution. Everything works great now. And the customer service get 6 stars, oh wait, I can only give 5. If I could give 10 stars I would.
Tony M.
Murrieta, CA
Great Customer Service!
I've been a customer of RenkoKings since 2019 and own the Platinum trading system. After purchasing a new computer, all of my trading tools and licenses needed to be transferred to the new machine. I ran into a glitch that required contacting RenkoKings for support. This is where Kim, (my new favorite customer service person) really shined. As it turned out, there had been several updates to my software and my particular problem was a little more involved than originally expected. My situation required some back-and-forth communication, over an extended period of time, but Kim stayed with me and followed up throughout the entire process until everything was back up and running smoothly. I've been trading the new RenkoKings Platinum 4.0 without any further issue. I can recommend RenkoKings Platinum without reservation and know that if I require help along the way, Kim will have my back! Thanks Kim!
Grace is amazing
Grace is amazing. She is always very helpful, knowledgeable, and great to talk with.
I have been a customer of Niמza for…
I have been a customer of Niמza for about two years,
They have very professional and smart products that work well.
And what's important, they have one of the best customer service I've ever met, they give help and answer in whatever way they can, they never leave you alone.
Really great company
Hannah is Very Efficient
I had an issue with my indicator which was not working. Hannah was able to solve the problem within a short time. You'll never see a better customer support.
I have been trying to trade futures..Flora fixed me to success!
I have been trying to trade futures successfully for years without much success. I recently spent several thousand dollars on a ninja program that should automatically enter, didn't work for me, then did a monthly trial on another. Zippo. I found Ninza.co over the past year, trying to get a system I could do, I just didn't do well.
Then chatting with Flora and what I wanted she suggested Captain Optimus Strong.
I installed it but couldn't get it to work, stayed with it. I know Flora could help and SHE DID, BIG TIME.
He emails were so explicit as to what to do, she kept checking on me. This last Monday she gave me more instructions and Valah! It works great.
As she promised, Captain Optimus Strong does enter trades on its own. Today was first day, 2 contracts (Gold & ES) on each. by 11am, $3800+ with a small drawdown.
I'm so happy with Ninza and especially Flora. Very patient and helped me out. I help retailers with their accounting and I know how frustrating it can be for a "newbie" to keep asking questions. But flora's got patience.
Flora is the person you want
Flora takes care of her customers .. again and again.
Flora is the BEST. She and her team always go beyond the call of service and have provided me with simply AWESOME support. I have a million of their indicators. This is easily the best Ninjatrader indicator vendor BY FAR. They have the best indicators, systems, and outstanding customer support and professionalism. Thanks NinZa.co! I am a customer for life!
Hannah -Amazing service technician for Ninza
After I installed new indicators, they didn't look like they were supposed to.
Hannah did remote access to my computer and had the problem corrected within 10 minutes.
This is amazing service. I was delighted
THANK YOU FLORA
I am so amazed by the work of these two brave young women who not only have this sense of humanism but who love their job. Thank you from the bottom of my heart to these two generous women my best FRIEND FLORA as I like to call her. Grace thank you from the bottom of my heart. NINZA.CO for life blessing
ninZa.co is one of the best vendors
ninZa.co is one of the best vendors, if not the best, out there for NinjaTrader 8 indicators and trading systems. Their indicators have really helped me in my futures trading journey and I can’t speak well enough of their excellent customer service. Hannah, in particular, has always been at hand to assist whenever I needed help - she’s simply amazing and an absolute star!
I highly recommend to any day trader…
I highly recommend to any day trader out there, with Nina.co indicators you will have a consistent and confident of your trades execution and save a lot of time spending on the computer.
Best of all Grace Lopez, supporting team staff was amazing, I called her “Amazing Grace “, she’s THE BEST. Last but not least, thanks to all the coding engineers who have put all these magnificent indicators together.
I had a great experience this evening
I had a great experience this evening. My technician, Kim, was able to up date my program. It was complicated and she was able to get me up and running.
Best of the Best!
Grace best of the best customer service! Professional grade indicators made simple enough for the average trader to use. There is a great difference between "Stock" indicators and Ninza.co's custom made trading indicator suites and makes all the difference.
Excellent Indicators
I have purchased many Indicators from ninZa.co over the last year, they have been very helpful to my trading, ninZa.co keep making the Indicators more sophisticated and helpful in finding successful opportunities, and now combing several Indicators for confirmation of trades. One of the team, Hannah, has been extremely helpful and efficient organizing the indicators for me, and making the one exchange that is offered if the Indicator does not fit with my trading style. I would strongly recommend NinZa.co and the helpful Hannah.
I'm not a good writer and never wrote…
I'm not a good writer and never wrote review to anyone, but this case is an exception! Here is my story: I had a trouble with my indicators, they stopped working and gave me a few errors. I tried to fix it and I made things even worse! Customer Care manager Grace Lopez came to my rescue! I stopped counting how many time this girl helped me with their products. In this particular case she organized remote support session, logon to my PC and she fixed my problems in 3 minutes !!!!! Grace is very knowledgeable in ninza.co product, she has computer knowledge and most important she knows what to be fixed and how to fix it. Incredible support! I like ninza.co products. They have many free indicators, and very often they have discounts really good ones. Most valuable is that ninza.co have Grace Lopez, she can provide excellent customer support for these products!!!. Her dedication and hard work should be recognized by ninza.co management team and should increase her salary for such good work! I hope management team can read my review and make appropriate action. From me, again, I want to say thank you very much, Grace for your hard work, much appreciated. Cheers, Tanya Mushka
Top Notch Indicators & Customer Service
Ninza has been very helpful in my trading career. Their indicators are top notch, and their customer service has been outstanding.
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