I wouldn’t give them 1 star if I’m honest, back in mid November my son purchased some pakorey from Niralla (Leagrave Rd) halfway through eating one, I saw a piece of plastic had been fried inside the... Ver mais
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Veja o que dizem as avaliações
Absolutely poor . Parents bought Mithai for baby’s first birthday to give to relatives as blessing. On handing out the mithai they discovered boxes were incomplete weighed less than 1kg. Very embarras... Ver mais
A empresa respondeu
5 star for outstanding customer service. My package was damaged when it was delivered. Without any delay, another package was sent out to me from Niralla's pocket for next day delivery. Been long sinc... Ver mais
A empresa respondeu
I was looking for 'Nirala' but ended up at 'Niralla' due to my own fault. I found this ploy incredibly cunning and quite frankly, felt like a fool. The 'Panjeeri' was a waste of money... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
2008 Niralla International Sweets tentatively first opened it's doors. It was the first step to our success today. he following are some of the key principles we incorporate in our efforts: We offer a vast variety of traditional and seasonal food items such as; Mithai, Jalebi, cakes, desserts, savoury snacks and curries. Each item is freshly prepared and we never keep it for days. We never compromise in quality standards; therefore, our food items are made with fresh ingredients from reputable suppliers. We also prepare custom food items for your celebrations; whether it is a birthday party, a marriage celebration or any other function, you can contact us with any requirement. Good sanative conditions for interior and surroundings of the premises to implement quality standards. Outstanding customer service.
Informações de contato
15B Leagrave Road, LU4 8HT, Luton, Reino Unido
- +44 1582 482395
- info@niralla.co.uk
- niralla.co.uk
2,8
Bom
148 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Service
Ordered from the Nirala Luton branch, very happy with the service. Mithai was fresh and delivered as expected. Will be ordering from them in the future.
21 de maio de 2022
Resposta de Niralla
please note, we are not a part of the Nirala group. We are an independent store in Luton only and are very glad of your custom, Thank you so much for your order
Fresh mithai and fast delivery. Excellent service and communication.
Ordered 9kg of fresh mix mithai, very tasty. You can tell it's fresh with one look and bite. Can't stop eating as they were so fresh. It was super fast next day delivery for me. Excellent service and communication, kept me updated on order progress. Very pleased, will be using them for every occasion now. Thanks for excellent service. Keep it up 👍.
17 de maio de 2022
Resposta de Niralla
thank you so much for your lovely review! we work very hard to ensure excellent products and excellent service. We look forward to seeing you again soon.
Resposta de Niralla
thank you so much!
Delivered on time and very beautiful…
Delivered on time and very beautiful methai box.
10 de maio de 2022
Resposta de Niralla
Thank you so much for your order!
It was a nice experience with Niralla…
It was a nice experience with Niralla sweets. The delivery was quick and i got good reviews from my brother.
Thanks. Keep it up.
10 de maio de 2022
Resposta de Niralla
thank you so much! we work hard to ensure excellent service and excellent products!
Resposta de Niralla
Thank you so much!
Delicious and fresh mithai
Delicious and fresh mithai, came in beautiful boxes but because I ordered gulab jamun the sugar syrup had leaked so I would recommend you to put them in a little food bag before sending them off. The boxes were good quality so managed to wipe them with a wet tissue. The postage cost was a lot especially if you’re buying certain amount.
8 de maio de 2022
Resposta de Niralla
thank you for your kind review and recommendations, we are working on improving our service all the time.
As for postage, because we are fairly new at this online business we are not sending enough parcels to be able to have business accounts with couriers, so we are paying standard rate. We are working very hard to try and improve this situation.
My Amazing experience
Amazing experience ! Niralla made sure that fresh sweets are dispatched again free of cost, after courier company didn't deliver on time.
Regards,
Arsalan.
7 de maio de 2022
Resposta de Niralla
it is our pleasure. I never like to disappoint any one!
Great sugar free options
Great sugar free options, impressive as don’t know of any other sweet shop that offers these esp for diabetics.
6 de maio de 2022
Resposta de Niralla
they are definitely something we are continuously working on. It is difficult and expensive to create but worth it!
Resposta de Niralla
my lovely returning customer! please amend your product review, you only gave us one star!
Good customer service
Good customer service. My order was exactly as I wanted. Quick delivery and feedback from my family was the sweets were amazing.
Thank you Niralla.
23 de abril de 2022
Resposta de Niralla
thank you so much! very happy that you loved our products!
Had good experience.
14 de abril de 2022
Resposta de Niralla
thank you for taking the time to review us. I hope you will shop with us again.
Delicious
Quick delivery and delicious baklava. I could tell it was homemade. Would order again , thank you very much
11 de abril de 2022
Resposta de Niralla
thank you. we work hard to make sure all our products are of the highest quality.
The person whom I talked to for my…
The person whom I talked to for my grievance was very rude and unsuportive.
20 de março de 2022
Resposta de Niralla
I have not had any grievances reported lately. perhaps you could call me directly on the landline and i will be happy to discuss with you. 01582482395. ask for shazia
Best original pakistani taste of…
Best original pakistani taste of sweets. Loved the packing as well.
19 de março de 2022
Resposta de Niralla
thank you so much!
Excellent service and excellent…
Excellent service and excellent product! Will definitely purchase again 👍😊
16 de março de 2022
Resposta de Niralla
i am very glad to hear!
Received my boxes of fresh sweets a…
Received my boxes of fresh sweets a week ago. Nicely presented
11 de março de 2022
Resposta de Niralla
thank you so much! we aim to please!
excellent quality and service
23 de fevereiro de 2022
Resposta de Niralla
thank you so much for taking the time to leave a lovely review!
Service On-line
Consistently, I have been most impressed by the quality of excellent service afforded ON-LINE customers. I am an Englishman, and I send Nirella's gift boxes all over the country . . each time the recipient(s), old and young, is(are) enthusiastically effusive in his, her, or their , delight in receiving such delicious sweetmeats nestling in the most beautiful of presentation boxes. With the utmost confidence I recommend using Nirella's exceptional services again and again.
4 de fevereiro de 2022
Resposta de Niralla
thank you so much for your kind review and for being such a frequent customer.
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