Noblepawtrait Avaliações 

629
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

I placed an order on September 0n September 4, 2026 and as of today I have not received it nor can I track my package. It is showing on me PayPal account as having been delivered on October 6th, 20... Ver mais

Avaliado com 2 de um total de 5 estrelas

The communication was terrible along with the shipping process. I got 2 prints at different times in the past and everything listed above was perfect. This time of round was terrible as I mentioned.

Avaliado com 5 de um total de 5 estrelas

Excellent reproduction of dogs photos; easy process to upload and preview. Came within ten days. Shirt is very soft and held up well to washing. Generously sized.

Avaliado com 4 de um total de 5 estrelas

Very disappointed. Package has been arriving/departing USPS partner in Jamaica, Queens since 12/06/23. (15 times to be exact). Customer service told me twice they sent it, and is in customs. But did n... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop

Informação fornecida por fontes externas variadas

Noble Pawtrait Is All About Creating Fun And Unique Custom Pet Portrait Dedicated To Help Pet Owners To Express Their Love, Affection, and Sometimes Even Their Obsessiveness, With Their Pets.


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

629 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 15% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(629)

42 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

We would give more stars if possible

We would give more stars if possible, they made our goofy boys look so good against a Hawaiian shirt background.

5 de agosto de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi Brumbaugh, thank you for your review about our product. We are so grateful that you like our shirt. Customer's satisfaction is everything to us. Thanks for being our valued customer and trusting your pet with us. :)

Avaliado com 5 de um total de 5 estrelas

I ordered a shirt and it turned out…

I ordered a shirt and it turned out great and showed up very fast for an international package

5 de agosto de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi Nordin, thank you for your review. We are so happy that you like our shirt. Customer's satisfaction is everything to us. Thanks for being our valued customer and trusting your pet with us. :)

Avaliado com 4 de um total de 5 estrelas

The shirt looked great

The shirt looked great! My fiance absolutely loved it. However, it did not come in within the time frame I paid extra for. Just be sure you give yourself extra wiggle room if running close to a deadline.

6 de julho de 2023
Avaliado com 4 de um total de 5 estrelas

Mostly great!

The print is great and so was the service. The only point of improvement is the colours. My ginger cat looks quite pale in comparison to his photo (the mockup did look correct). Good fit, though!

3 de julho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi Mme Akke, thank you for your feedback. Your great compliment make our team's day! Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 5 de um total de 5 estrelas

Best. Idea. Ever!

I ordered two different photos. One as a gift and the other for myself. The photo of my cat has been my favorite thing ever since I got the picture

23 de julho de 2023
Avaliação não solicitada
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi Molly, your great compliment make our team's day! Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 4 de um total de 5 estrelas

Amazing product and support, wonky shipping

The shirt is absolutely wonderful - picture quality is great, the fit and style is actually better than I had expected, and the customer service was awesome. The one issue was the delay in receiving the item and fear that it was lost, which sounds like it more has to do with the company’s shipping partners. I would order again and just not pay for expedited shipping!

11 de julho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We loved our pet blanket!

The Noble Pawtrait team went above and beyond to design the product we hoped for! It turned out awesomely, and the blanket was bigger than we expected (we ordered the large). They were communicative and fast to respond to emails. Definitely recommend!

5 de julho de 2023
Avaliação não solicitada
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for your review. Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 4 de um total de 5 estrelas

Turned out amazing!

Turned out amazing!! All of my dogs looked perfect playing poker with each other, and my husband LOVED it as his Father’s Day gift!!! The only downside was how long it took to get here, especially since I paid for expedited shipping, but it was worth the wait.

3 de junho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for your review. We are so happy that your husband love our product. And we are also working with our shipping partner about shipping time to better serve customer in the near future. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 5 de um total de 5 estrelas

The shirt was phenomenal Father’s Day…

The shirt was phenomenal Father’s Day gift and my husband loved it!

3 de junho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for your review. Glad to hear that your husband love our shirt. Customer's satisfaction means everything to us. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 1 de um total de 5 estrelas

Terrible customer service, very disappointing

The shirt I ordered doesn’t fit, the medium size chart is not accurate so I end up with a large size shirt when I ordered a medium. The customer service department had me jump through all this hoops just to tell me in the end that the problem is with the “allowable range” so they can at exchange the shirt I paid $52 for one that actually fits right. which does not even make sense. Make the size chart accurate and treat your customers better. Very disappointed.

6 de julho de 2023
Avaliação não solicitada
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for reaching out to us. We so sorry that the shirt size does not come up with as your expectation. We will sure to update the note for size chart to clearer information to the customer. We appreciate your feedback and thank you for being our valued customer.

Avaliado com 1 de um total de 5 estrelas

Haven't received my item after nearly a month

It's been 3 weeks since the shipping label was created, and it doesn't look like my purchase has shipping. The shipping update site says that the location is "unknown." I contacted customer service after 2 weeks because it still only said a shipping label had been created; they did get back to me right away, and then suddenly the item had been received/processed to go to the post office... but a week later, still nothing has happened. I wouldn't be surprised if the shirt never arrives at this point and wouldn't recommend this company. I paid $10 for standard shipping, so not the fastest, but it said 1-2 weeks. Again, almost 3 weeks and nothing yet...

3 de junho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for reaching out to us. We sincerely apologize for this issue. Due to the high volume of orders during the holiday season, the shipping partner might not have delivered the package on time to you. We will work with our shipping partner about this issue to better serve you in the future. Thank you for being our valued customer.

Avaliado com 5 de um total de 5 estrelas

Turned out perfectly!

The shipping took longer than advertised, be prepared!

3 de junho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for your review. We are working with our shipping partner about shipping time to better serve customer in the near future. Thank you for being our valued customer and trusting your pet with us :))

Avaliado com 5 de um total de 5 estrelas

My dad loves his aloha shirt!!!

My dad loved his aloha shirt with his honey 🐾 on it!! So beautiful and amazing quality. Many compliments alterations!!! Mahalos NoblePawTrait

3 de junho de 2023
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi,

Thank you so much for your compliment! That's make our day. Your satisfaction means everything to us.
Thank you for being our valued customer and trusting your pet with us <3

Avaliado com 1 de um total de 5 estrelas

I ordered and paid for expedited…

I ordered and paid for expedited shipping and queue jump on june 5. My item was supposed to arrive on June 16. It is now June 28. I have no item- no gift for fathers day two weeks ago. And they stopped responding to my emails asking for a refund. This is a scam! It has been 23 days and no item- no tracking update.

28 de junho de 2023
Avaliação não solicitada
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for reaching out to us. Unfortunately, due to the high volume of orders during the holiday season, the shipping partner might have delivered the package a bit delay to you. We sincerely apologize for this inconvenience. We will work with our shipping partner about this issue for better service you in the future. Thank you for being our valued customer.

Avaliado com 2 de um total de 5 estrelas

They are not clear about product…

They are not clear about product delivery timing. The shipping timeframes they provide on-site do not include design and manufacturing times. They should really be more clear as customers should order months in advance to receive items at their desired time.

18 de junho de 2023
Avaliação não solicitada
logotipo da Noblepawtrait

Resposta da Noblepawtrait

Hi, thank you for your review. We sincerely apologize for making confuse to you. We are making update shipping information for better service in the future. Thank you for being our valued customer.

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