Nomad internet is awful. Dishonest, unprofessional and poor service. Their "rural" internet does not provide service in areas where "others won't" it is probably the slowest, most sporadic... Ver mais
A empresa respondeu
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Nomad internet is awful. Dishonest, unprofessional and poor service. Their "rural" internet does not provide service in areas where "others won't" it is probably the slowest, most sporadic... Ver mais
A empresa respondeu
Logan smith finally got out return label Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid it... Ver mais
I'm a new customer and the all around experience has been positive, normal bumps but everyone worked with me until everything was going great 👍 Steve Wilson went all out to get the service correct an... Ver mais
When i contacted Nomad Internet customer service this morning, I was fortunate enough to be put in contact with Mark Wood. Mark was polite and easy to communicate with about my issues. Also very quic... Ver mais
THE BEST INTERNET FOR YOU AND YOUR BUSINESS! Nomad® Internet is the countries largest WISP using wireless cell towers to deliver broadband internet capable of supporting streaming, online gaming, video calls and more. HOW NOMAD® INTERNET WORKS? We believe that just because a person chooses to live in a rural area doesn’t mean they should have over priced or slow Internet. At Nomad®, we contract with the three major carrier networks to provide a network connection to those that live in rural communities and/or those that travel regularly. By combining the latest 5G technology with the Provider’s service, Nomad® provides the advantages of a major Internet provider without the contract. Our mission is to connect the unconnected. DOWNLOAD NOMAD® APP. Download the Nomad® App buy Modems and to Activate, Pause, Resume, and Deactivate your plans.
1308 East Common Street, 78130, New Braunfels, Estados Unidos
Respondeu a 76% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Fast efficient worker
Zack brown rhanks
I had been experiencing problems with my internet connection for 2 days. I don't know why but representative Shawn Wood found out what the reason was and he fixed it after searching for a solution for 2 hours. I'm thankful it was fixed, thanks Nomad!
Jack Brown helped me a lot was able to figure out the problem and fixed it very quickly.
Sam fash was great as always
Jose Perez was polite and helpful in discussing my issues. Not everything is resolved yet.
The billing representative, Sam Martin, was polite and respectful when assisting me with yet another overcharge made to our bank account by Nomad, but I am very frustrated with the company itself and the fact that issues like this are sent over to another department for them to review with “high priority,” instead of talking to me on the phone and handling such issues right then. Having the customer wait days, weeks and/or months for a resolution and proper reimbursement is unacceptable on Nomad’s part, especially for a Premier customer.
Jack Brown helped me get my Internet working again .
Sam Fash explained how i ended up with extra charges and arranged to have them refunded.
Shawn Wood was amazing. He took care of my billing issue and stayed in touch making sure I knew what was happening through every step.
Thanks Shawn 😁
Mark Wood was a pleasure to work with , he fixed my problem very quick .
They very much Mark Wood and Denis for helping me take care of the issues i was having. Definitely the word professional does not come close to their expertise. Thank you again.
Shawn wood fought hard to get our internet back online Rockstar
John Parker did a great job and handled my problems with patience and professionalism
Mark Wood quickly assisted in getting my modem working and reconnected to the internet. Thanks to Nomad for effective tech support!
Harry Jackson was amazing help. He was also very efficient.
Logan smith finally got out return label
Sent now in hopes for due refund on bill That was paid after it was canceled weeks ago on 2nd internet box first one we purchased we keeping an also paid its bill now to cross fingers nomad makes things right with our bank Logan tried
After being without Internet for two days and going through all the troubleshooting with 2 different people, mark wood was finally the guy that got us back up and running with ease!
Harry Jackson found the issue with my internet and helped make it easy to fix the problem and get my internet back to working order
There was an error in my bill and when I called Steve Wilson was very polite and worked quickly to rectify the issue.
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