I have been a loyal customer for over 2 years and have placed many orders some have gone smoothly others have not but I kept coming back until now. They’ve discontinued all my favourite scents and k... Ver mais
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Veja o que dizem as avaliações
I have been a customer for a long time now and have never been dissapointed. The quality of the melts is unmatched (and I have tried many brands over the years). The scents are amazing and not like al... Ver mais
Bought 3 different wax melts, Gothic Castle, Thunderstorm and Graveyard Walks. Love them all. Natural, evocative scents and long lasting. Arrived with a couple of days too. Highly recommended and shar... Ver mais
I cannot recommend the wax melts enough. I use them all the time and guests always comment and take recommendations. I've given them as gifts too, and theyve been very well received. I re-order often... Ver mais
Detalhes da empresa
Escrito pela empresa
High quality home fragrance products, lovingly handmade in the Lake District. The home of beautiful and unusual scents. All of our packaging is either recyclable or biodegradable and all of our raw materials are 100% vegan and cruelty free.
Informações de contato
Unit 9J New Yard, CA14 3YE, Workington, Reino Unido
- help@northernsoulscents.co.uk
- northernsoulscents.co.uk
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
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They’ve cancelled too many scents for what I see as self indulgence.
I have been a loyal customer for over 2 years and have placed many orders some have gone smoothly others have not but I kept coming back until now. They’ve discontinued all my favourite scents and kept every scent I don’t like so unfortunately I won’t be buying anymore it’s such a shame I will miss the scents so much.
I feel the owner has become very self indulgent by doing this to be honest and I don’t think the business will do as well anymore.
These are my favourite wax melts
These are my favourite wax melts. The unique scents are fab. Customer service is great. Around 5 star.
I have been a customer for a long time…
I have been a customer for a long time now and have never been dissapointed. The quality of the melts is unmatched (and I have tried many brands over the years). The scents are amazing and not like all the mass produced generic ones on the market. They are priced reasonably for the quality, and yes not as cheap as others, but you can rewarm some the stronger scents up to 4 times I have found, so definitely value for money. Jody and her company are fabulous, I wouldn't stay this loyal for this long to a brand if they weren't.
Bought 3 different wax melts
Bought 3 different wax melts, Gothic Castle, Thunderstorm and Graveyard Walks. Love them all. Natural, evocative scents and long lasting. Arrived with a couple of days too. Highly recommended and shared some with my friend so she could try.
Items delivered quickly
Items delivered quickly, well-packaged and good quality. Lovely fragrances. Great service. Thank you
Insanely good
I cannot recommend the wax melts enough. I use them all the time and guests always comment and take recommendations. I've given them as gifts too, and theyve been very well received. I re-order often and use discount codes they send me. Superb company & products
Fantastic quality wax melts with very…
Fantastic quality wax melts with very unique scents. One melt is strong enough to fragrance the whole house but they aren't over powering or sickly. I have a drawer full of them as I won't buy melts from anywhere else now, they last so much longer than other ones I've tried 8-12 hours instead of 3-4 if you're lucky
Very poor customer service
Very poor customer service. 2 emails sent and no reply.
Item orded several days ago, 2-3 working days and no delivery.
Parcel still hasn't arrived.
Avoid.
Disappointing scents
I was very taken with their advertising - unusual scents and cool packaging. So I went and spend quite some money on a selection of the wax melts and unfortunately I am rather disappointed. For the money they cost I'd have expected the scents to be unusual and appealing. But out of the seven scents I bought none of them is particularly great, in fact they all smell more or less the same... a bit like cheap soap. I have had cheaper wax melts smelling far better. The three stars are only for the quick delivery and the quirky packaging. The scents deserve two stars at most.
Such lovely and unusual scents
Such lovely and unusual scents. The best wax melts anywhere.
Absolutely divine wax melts
I have brought numerous wax melts over the years from different companies but I can hands down say that these are the best scents I have ever had by far. I have set up a subscription and when the new ones arrive the smell of them are absolutely divine. I would not go anywhere else for my wax melts now. I would highly recommend this company.
Just received the new spring wax melt…
Just received the new spring wax melt bundle. Only tried two so far, twilight garden and exotic incense. Both lovely fragrances. Great company.
Amazing
Amazing! I have ordered from Northern Soul Scents a few times, their customer service department are really helpful (I forgot to update my address when I moved), but they are approachable and the scents are deliciously unique. Highly recommend, Coffee and Newspapers, and Bookshop,
Please don’t discontinue Forest Floor
I bought Forest Floor wax melts and have bought them for years - they are absolutely gorgeous and I am beyond upset and disappointed that they are being discontinued 😢
All the oils I had smelt beautiful
All the oils I had smelt beautiful
Amazing scents
So so glad my daughter told me about the amazing scents from the Northern Soul Scents wax melts. I ordered several different packs and absolutely love them all, they are just so beautiful. This company is now my go to and I will never buy from anywhere else. I can’t wait for the new diffuser reeds and refills to be added. My home has never smelt so welcoming!
Amazing smell.woodstock it is.im trying…
Amazing smell.woodstock it is.im trying graveyard next.ive used it everywhere.and in the bath.
Lovely wax melts
So far I’ve loved everything to do with NSS from the wax melts I’ve ordered in various different gorgeous scents to the ‘small business’ vibe you get from them.
They’ve just emailed to say they’re planning a big rebrand/restructure which always makes me feel rather wary - if it ain’t broke, don’t fix it. Just please don’t mess with your original vibe too much!
These are the best wax melts I have…
These are the best wax melts I have purchased and they are very reasonably priced for the excellent quality unlike some wax melts that are barely fragranced these smell Devine will definitely keep purchasing
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