Northwest Plumbing Solutions Avaliações 

90
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have used Mike North West Plumbing Solutions for the past 10 years or so and recommend him to everyone. Can’t fault his work or his attention to detail. He always has great staff trained up to hi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Once again Northwest Plumbing have done an excellent job. Brad was a really friendly and professional fella who replaced our kitchen tap and moved and refitted our waste pipe. All the work we’ve had d... Ver mais

Avaliado com 5 de um total de 5 estrelas

North West Plumbing Solutions provides an excellent service, they will explain everything to you what is required. Always look after their customers and will go above and beyond to help you. They are... Ver mais

Avaliado com 5 de um total de 5 estrelas

Mike’s first visit to assess the job ( boiler replacement) was a great start. He explained thoroughly all elements of the work. A really knowledgeable tradesman who made time to answer fully every que... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Engenheiro de Petróleo e Gás
  2. Encanador

Escrito pela empresa

Gas Safe registered plumbing & heating company based in Whitefield, serving Prestwich, Swinton, Salford, Bury and Manchester and beyond. Specialising in boiler servicing, repair and installations as well as other plumbing and heating jobs around the home.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

90 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(90)

5 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

turned up even though injured and it…

turned up even though injured and it was not his sort of work he did a great job to a very high standard cant thank him enough
dave

27 de dezembro de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi Dave. Always try and help out where I can, even with a dodgy knee. I’ll be seeing you soon for servicing the Worcester boiler I put in for you. Thank s for the review. Mike

Avaliado com 5 de um total de 5 estrelas

Great reliable company!

Mike and his team have done a number of jobs for us over the years and would total recommend.
For example the last time Mike came was just before Christmas. Our boiler was making a rattling noise and Mike went beyond what he needed to do when he found out the boiler hadn’t been registered so was not under guarantee. Mike got it registered with Worcester Bosch so we didn’t have to pay for repairs when they came out. Always found them reliable and wouldn’t hesitate to recommend.

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi. Only too glad to help especially to get your guarantee in place, when your boiler hadn’t been registered by the installers you had used before you started using me. You know where we are for your future plumbing & heating needs. Cheers Mike

Avaliado com 5 de um total de 5 estrelas

Boiler Service

Really good communication around the service of our boiler. Professional throughout and Mike also recommended an electrician to fix a minor issue.
Thanks so much.

18 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and Efficient Boiler Installation

Mike and his team did a great job fitting a brand new boiler in our house. Communication was great and the team were all super professional. I could tell he was very experienced by the direction and information he was giving to his team. Mike made sure all the TRVs were in the best location, the wooden box panels surrounding the boiler were cut in the most aesthetic way, and ensured that I had full understanding of the controls and boiler app before they left. Very efficient, quality workmanship and £700 cheaper than those clowns at British Gas. I would definitely recommend, and shall certainly be contacting them for any future plumbing issues.

20 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Stress free boiler replacement from Start to finish

Mike & his team fitted a new boiler for us. The process could not have been smoother from start to finish - quick and detailed quote, with guidance on the best options for us, explaining the pros and cons, arrangements for fitting, arrived on time and by the time they left you wouldn’t know they had been here (save for it was probably cleaner than before they arrived!). Mike took time to fully explain all the settings and controls even after a long day. We have used the team countless times over the years for jobs big and small. We have always been delighted with everything they have done and found the customer service unrivalled. I have no hesitation at all in recommending them.

13 de setembro de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi. Thank you very much for your review. It's been a pleasure working for you all these years. Your business is appreciated. Cheers, Mike

Avaliado com 1 de um total de 5 estrelas

Ignorant to old clients

Deal with this company since 2011, when I bought a house in Whitefield. Everything was smooth and fine. Contacted Mike several months ago to replace radiator and taps in bathroom - total ignorance. Then gave them one week and one more day window to visit - total ignorance again. Then Mike promised to arrange a visit in August - no visit was arranged. Looking for other plumber in the area. Do not recommend this company

1 de julho de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi DIYer.

We all too often refuse jobs due to our workload and on this occasion would seem that we have been unable to do your job and let you know.

I've been racking my brains to work out from the information in your review (and that in your other Trustpilot reviews), which one of my customers you are - so I can apologise and see where we went wrong. Yet despite searching emails, texts, WhatsApp messages etc cannot work out whom you may be.

We have been extremely busy and at times found it hard to manage the levels of work that comes in via all of the various contact methods.

In general, I think we are getting it right, as we have loyal customers going back to the day we started up 19 years ago, so apologies if after 12 years of good service you now feel let down due to lack of contact.

Thank you, Mike

Avaliado com 5 de um total de 5 estrelas

North West Plumbing Solutions Excellent company and tradesmen

Admins if not allowed please delete

Hello I just wanted to leave a review of a really positive job carried out by Northwest plumbing

as we all know it’s so difficult to get tradespeople either to accept a job, do it properly or come back when there is a problem as I had unfortunately discovered

I am disabled and increasingly losing my mobility and strength and this will only deteriorate over time

I needed a shower that was not over the bath as I am unable to lift my legs now to get into the bath to have a shower

I explained this to Mike and he was really understanding and put me in for a job despite being very busy as soon as possible within a couple of days

Brad carried out the work to a really high standard and was very nice and polite I was on my own in the house when he carried out the work and feel quite vulnerable when I am on my own despite having our dogs

Brad put me at ease and carried out the work to a really high standard I’ve just had a hip replacement and I’m due to have a knee replacement in the next couple of weeks my mobility is only going to get worse and the shower with the shower seat has enabled me to retain some independence so I have really appreciated it over the past few weeks

the job was carried out to a really high standard by lovely tradesman and really organised efficiently by Mike and very reasonably priced

In addition, I am confident that if any problems arose, which I doubt, they would come back to fix it

I would highly recommend Northwest plumbing them

thank you

apologies for any typos I’m using dictation

22 de maio de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Thank you Julie for your lovely review. I'm glad you are happy with our service and took the time to tell people about it. All the best, Mike

Avaliado com 5 de um total de 5 estrelas

Professional and friendly company

Very friendly and a pleasure to deal with Mike, asked for quote for replacing 3 radiators. Quote received within 48 hours and job completed within the week. Engineer arrived on time and worked continuously until job completed then he cleared up everything. A very professional and friendly company to deal with and good value.

5 de julho de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi David. Thank you for your great review. It was a please to work for you. Regards, Mike

Avaliado com 5 de um total de 5 estrelas

Friendly and professional service

New boiler installation plus annual servicing. Very happy with the service that Mike and his team have been providing to us for the past 7 years. Friendly and professional service with excellent communication and expertise knowledge.

24 de julho de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi. Thank you for your review. It's been a pleasure to work for you all these years. Cheers, Mike

Avaliado com 5 de um total de 5 estrelas

Boiler replacement

Boiler replacement

Excellent service from Northwest Plumbing Solutions. We were given clear information and detailed quotes. The whole experience was professional and straightforward. Mike and his team were great to deal with. Would happily use Northwest Plumbing Solutions in the future.

27 de junho de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Hi Emily. Belated thank you for leaving me a glowing review. So glad you're happy with my work and I look forward to many more years servicing the boiler. Mike

Avaliado com 5 de um total de 5 estrelas

Excellent reliable service

Excellent company - they service our boiler every year and have come out to fix a couple of issues in between and are always prompt, professional and polite. Mike even saved us a fortune fixing up our boiler when another person would have seized the opportunity to flog us a new one. Would highly recommend.

3 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Over the moon - BRILLIANT

I am over the moon with a significant boiler replacement and system conversion from my 30yr + year old boiler. Much trepidation in searching for the right crew for a job that we knew would be a very much needed but significant piece of work and hefty layout. We wanted an honest, knowledgeable, local tradesman / company, who would quote and are actually hands on be involved in doing the work with aftercare and servicing where needed, instead of a coporate inflated quote that bears no resemblance to the contracted out work - Mike of northwest plumbing solutions fitted the bill perfectly and responded very fast and professionally to our request when our existing boiler finally popped it's cloggs. Brilliant advice to suit what we needed, no pressure tactics, honest transparent quote with clear breakdown of options offered and quick turnaround. Amazing team of lads who were prompt, tidy, and worked a full few 8 - 4 days to get the job down in a timely well prepared manner - Dan and Kevin (aka Kieran) were lovely lads, obviously really well trained at their profession and willing to share their expertise making us more than confident the work was of high standard.

16 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Once again Northwest Plumbing have done…

Once again Northwest Plumbing have done an excellent job. Brad was a really friendly and professional fella who replaced our kitchen tap and moved and refitted our waste pipe. All the work we’ve had done has been high quality and efficient with nothing being too much trouble. Would highly recommend this company.

9 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and thorough

Have been looking for a new plumber for a while after some shoddy work by another local business. Straightforward to book a boiler service, Kieran was friendly, professional and thorough and gave me some good advice on what to consider when deciding what other work I need doing. Really happy and will use again.

6 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great reasonably priced service

Having struggled to get someone to fit a shower cartridge, I finally reached out to Northwest Plumbing. I was delighted that Mike managed to fit us in the same day. Brad turned up on time, and successfully fitted the cartridge. We now have hot water again and it is joyous. I will not hesitate to use Northwest Plumbing again.

2 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chose the best firm

NWPS installed my Worcester Bosch boiler about six weeks ago. This combination boiler replaced a range boiler system and involved a lot of complex re-piping. They also installed three new radiators.
I did a lot of research and chose this company because: the owner, Mike Cookney, was obviously an expert in his field, he didn't try to coerce me into having unnecessary gadgets, he was honest in telling me what was possible (even when it was not what I wanted to hear) and he listened respectfully. He was also a good manager. The team of three arrived punctually and worked very hard, in unpleasant conditions, finishing exactly on time. They took the trouble to make piping follow the walls, clipping up and even insulating where I couldn't reach (something they did for free). When they found that my radiator valves were poor, they replaced them free of charge. I have my safety certificate and the system is working well. Thank you

8 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I use Mike for all my rental…

I use Mike for all my rental properties. He has installed new boilers in most of them and carries out any maintenance, servicing and gas safety checks annually. Have known him for over 15 years and wouldn't use anyone else.

12 de janeiro de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

Thank you Richard for the review. It's been a pleasure helping you with your rentals over all of these years.

Avaliado com 5 de um total de 5 estrelas

Understanding

Understanding, helpful and they see things from the customer perspective. Very good at their job. J

12 de janeiro de 2023
Avaliação não solicitada
logotipo da Northwest Plumbing Solutions

Resposta da Northwest Plumbing Solutions

It's been a pleasure helping you and Annie over all of these years. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

Saved the Day!

Dan came to the rescue and fixed my pipes that were spewing water all over my crawl space. I was so worried about damage and costs but he rebuilt the system to be better and stronger than the original at a cost that did not leave me overwhelmed. Super personable and down to earth guy. Honest and reliable. Thanks so much!

12 de janeiro de 2023
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais