No Strings Public Relations Avaliações 

42
•
O TrustScore é 4 de um total de 5

4,0

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Got an email saying they've ceased trading while still owing me £500 worth of services. Looking at reviews on here that doesn't seem the case. Beware anyone else looking to sign up. I will be reportin... Ver mais

Avaliado com 5 de um total de 5 estrelas

The team are fantastic! As a small company with an amazing product (yes, I know I am biased!) we wanted to get the message out there without breaking the bank. I cannot speak more highly of No Strin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Only been working with No Strings for a couple of months, but so far, I'm very impressed by their professionalism. Ours is a tricky sector to get traction with, but they have persevered, and we are no... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Worked with No Strings PR for our small glamping business and they were great! We got several press releases out and journalist stays! Will definitely use them in the future again! Riley is super frie... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de relações públicas

Escrito pela empresa

No Strings Public Relations has now closed.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

42 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(42)

13 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Got an email saying they've ceased…

Got an email saying they've ceased trading while still owing me £500 worth of services. Looking at reviews on here that doesn't seem the case. Beware anyone else looking to sign up. I will be reporting to the appripriate authorities if I can't reclaim my losses.

1 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ceased trading

Just received an email saying they are no longer trading. Nothing much to show for my £800.

"I’m really sorry to be writing with this update. After a difficult few months, we have made the decision to close the business. This is the message I have dreaded having to send as a small business owner, and I’m truly sorry that it has come to this.

I know this is not the outcome you paid for, and I’m genuinely sorry that we are not able to complete your order as originally planned.

I’m keen to support you through this process and make sure you have any information you need from me.

Over the last several months, it has become increasingly difficult to secure linked coverage, with publishers becoming much less inclined to include links in articles. Combined with the wider pressures affecting our market, this has made it unviable for us to continue operating."

7 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Hard working team

I've been a client for almost 5 months and they seem to be a very hard working team. I like having monthly catch up calls to make sure all's good. They genuinely care about their clients.

26 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm a new customer and am 1 article in…

I'm a new customer and am 1 article in – but wow what a great article it is. High DA website and a really well-written article that it actually journalistic rather than a link for the sake of link.

Great start!

20 de março de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your kind review, Tom. More articles to come :)

Avaliado com 5 de um total de 5 estrelas

If you're looking for top results and a…

If you're looking for top results and a top PR team, look no further. Been the most incredible experience since I took the first steps to sign up over a year ago. If you're thinking about doing it, do it!

19 de março de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your kind review, Louise. More articles to come :)

Avaliado com 5 de um total de 5 estrelas

A well-organised and diligent PR…

A well-organised and diligent PR company, ideal for small businesses and growing brands looking to secure media coverage and attention. Good tools and responsiveness. Results take time but you get out what you put in.

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your kind review, Allister. More articles to come :)

Avaliado com 5 de um total de 5 estrelas

Great team, amazing results

Great team. Genuinely flabbergasted by the level of support they provide.
Results have come in a matter of weeks.
You have to put some work in to help them with their task but they do the donkey work for you.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Russell - thank you so much for your review. Happy to help - thrilled to have secured 5 articles so far in your first two weeks. It definitely helps that you're a very credible expert with a lot of top notch advice to share. More to come!

Avaliado com 5 de um total de 5 estrelas

Excellent quality, great value

The team are great, and deliver excellent quality placements with minimal ongoing input for myself. Highly recommend to any business that wants to build awareness of their brand/ subject matter experts and improve their offsite SEO.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Hey Will - thank you so much for your review. We're happy to help. More to come!

Avaliado com 5 de um total de 5 estrelas

Jordan has been great to deal with

Jordan has been great to deal with. Knowledgeable and gives more than is expected which is rare.

Looking forward to a long-term working partnership!

20 de janeiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks Colin - how flattering - thank you so much. Looking forward to moving forward soon :)

Avaliado com 1 de um total de 5 estrelas

Unprofessional, did not deliver what they said they would, intimidation when questioned

I have read a previous response from a company called Walnut, and it is identical to the experience I had.

Following a brilliant conversation and onboarding proposal, I paid our first months fee in a 3 month contract.

I was refused the option to contact them via email or whatsapp, as they insisted I use the app called 'Monday'. They gave me a few minutes of instruction to use the app, then sent a request a few days later.

I responded within 48 hours and left the rest to them.

3 and a half weeks had gone by and I had received no progress update, as promised by them on the onboarding call.

I thought i would reach out to them over email as I received no response over the app.

An email response was received 3 days later to inform me that they had not received my message on the app. They later found the message, and this is where Jordan's entire personality changed. He blamed me for the delay. He said that due to me not using a certain tag on the app, they did not receive the message, and therefore, made no progress.

I was surprised at the lack of professionalism and accountability however, I wanted to give him a chance to mend the relationship. I arranged a phone call the next day to which Riley answered. As explained that i would like to remedy our relationship before moving forward Riley said it was not his department and he is in charge of publishing, not customer support.

Therefore, I arranged a call with Jordan for the next day.

During this call, when I mentioned I had lost trust in No Strings PR due to the lack of accountability and remorse for wasting so much time, Jordan seemed to take this personally. He had mistaken my business criticism for a personal ego attack (not my intention). Jordan's attitude towards me was that of a persecutor and he would not allow me to speak. He gave me an ultimatum to release me from my contract without a refund, or continue as normal.

Following the behaviour I experienced from both Jordan and Riley, I chose to end my contract with them and request a refund. I noticed that in all negative reviews, No Strings took an approach to inform everyone of how they ended a relationship, they did the same with me, which is clearly incorrect.

Upon hearing my instruction to end the contract, Jordan was not polite to me, he started to say ugly things to me with articles he found about me on the internet and said he did not want to work with me anyway. He referenced a business that i was not affiliated with in an attempt to regain some dignity by hurting me.

I was shocked, as you can imagine.

I then received an email saying they are cancelling the relationship (strange, after I ended the contract 10 minutes earlier) and the reason is due to me not being tech savvy.

We have submitted legal documents relating to the refund and have to date had no reply.

After reading your response, you have proven me correct in my explanation of your characteristics. Please refrain from telling none truths via the below statements:

‘We decided to terminate the contract’ - this is a fabrication on your behalf.

‘We have reviewed all recorded calls and there is no evidence of poor characteristics’ - this is a fabrication, unless you believe the way you spoke to me to be professional. I invite you to post our last conversation if you recorded it, the general public can be the judge of how ‘professional’ you were.

I would recommend anyone reading this to avoid No Strings PR if you wish for a timely and professional delivery of service.

8 de janeiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

We’re sorry to read this review. Having reviewed our correspondence and call recordings, it doesn’t reflect our experience of the engagement.

Clients can contact us via email, scheduled calls, and our client portal, and we do not prevent clients from emailing us. We’ve used Monday.com for over seven years because clients value its simplicity and the way it documents activity, results, and conversations in one place. When using the portal, messages must be addressed to the relevant team member to ensure they’re received; notifications are also sent via email, and replying directly to those emails posts the response to the client portal and notifies our team. These processes are explained during onboarding and documented within the system.

The required onboarding information wasn’t completed, which meant delivery couldn’t proceed. When a follow-up was received around two weeks later, on the first day back from the Christmas break, we responded by acknowledging that this could have been picked up sooner, offering to extend onboarding, and resetting the project start date so no time or budget was lost. Five scheduled calls took place during the first month to try to resolve the issue and obtain the required onboarding information.

As it became clear the engagement was not the right fit, we made the decision to cancel the service at the first renewal point. The remaining term was waived and no further charges were taken. While we don’t agree with the characterisation of events above, we consider the matter closed.

Even with over a decade of experience, we continually review and improve our processes, including strengthening our vetting process, adding an onboarding reminder that messages sent without a recipient aren’t received and reiterating other contact options, implementing an additional account check ahead of holiday periods, and reminding clients that we typically respond within a few hours during working days, so repeated follow-ups aren’t usually necessary as part of our normal way of working.

Avaliado com 5 de um total de 5 estrelas

Five Star Service

Fantastic service with excellent onboarding. I feel like the service I'm receiving is personal and intentional. I'll be back for more!

6 de janeiro de 2026
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks Izzy - we're so happy you like working with us - ditto!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service so far. Get access to their CRM to keep track of what they have done (Pitched, published, etc...) Publication do not come in instantly. You have to be patient.

17 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So far its been great

So far its been great. Its been around 2 months and we have gotten one WSJ link and mention about our website - TrueSanity.com. It takes time, but you have to be patient. I have trust in these guys to deliver.

9 de outubro de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your kind words Amit! 2 x 92 DA links now and we're chuffed to see that your DA has soared from 17 to 32! More PR Backlinks to come!

Avaliado com 4 de um total de 5 estrelas

A practical, affordable way to get real media coverage

A really solid PR service for small businesses. It’s a practical, affordable way to get real media coverage, and they delivered more than I expected.

6 de outubro de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your lovely review, Gregory. Happy to help Employers.io secure some coverage. More to come :)

Avaliado com 1 de um total de 5 estrelas

Unprofessional, Defensive & Poor Value

I was with No Strings PR for 4 months, paying £249 per month (almost GBP1000 total), on their PR package. During the onboarding call and from their website, I was led to expect around 2–4 media placements per month.

In reality, I only received one syndicated MSN coverage with minimal visibility or traction, a result far below what was implied. When I raised this professionally and suggested reviewing the strategy and the subscription until we caught up on missed coverage for the 4 months, their response was incredibly unprofessional and defensive.

Rather than showing accountability or a willingness to collaborate on a fair solution, their tone was immature and condescending — almost as if my feedback had hurt someone’s ego. It felt like dealing with an insecure individual rather than a professional PR team that cares about delivering value.
I simply asked for results aligned with what I’d paid for as any paying client has the right to do, or at least an open discussion on how to make things right. Instead, they took it personally and refused to engage constructively leaving me no choice but to close my account.

What’s more worrying is that their claimed journalist network seems inactive; many don’t appear to engage with their media rooms. This means you’re effectively asked to keep paying for 6+ months (at £249/month) on blind faith that “their process” will eventually work with no real guarantees or transparency. And if you give feedback or ask questions they will treat you unprofessionally and keep your money.
For small businesses or founders, this can be a costly mistake. Trust in PR should be built on delivery, communication, and professionalism, not defensiveness or vague promises. My experience with No Strings PR sadly reflected none of that.

My reply to their response: Thank you for your response, but I want to clarify a few factual inaccuracies:

I was on the £249/month PR package, not the £149 one. Your own website clearly mentions “guaranteed press coverage” for this plan — which I did not receive despite paying nearly £1,000 across four months.

I was upfront before subscribing about what I could and couldn’t provide in terms of experts. I have the emails to prove this. The decision to onboard Walnut was made with full knowledge of that.

I have been consistently proactive — I personally provided 6+ article drafts, topic ideas, and new angles (most of which were created by me, not your team). Yet, none of those were successfully placed, despite repeated assurances on monthly calls that I would start seeing progress soon.

The issue isn’t about “misalignment” — it’s about lack of delivery. Even with all the content prepared, no meaningful coverage was secured.

The tone of communication I received when I raised these concerns was defensive and condescending rather than professional or solution-oriented — which is why I felt compelled to close the account.

I wish this had been handled with more accountability and transparency rather than shifting blame onto the client after under-delivering.

6 de outubro de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Hi Richa,

I wanted to personally respond to your review. We’re genuinely sorry to receive it — it’s the first negative review we’ve had on this platform, and it’s never nice to have a disappointed client, regardless of the cause.

I’m sorry you were disappointed when we chose to close your account today. We did try to go back and forth with you to bring things to a close amicably, including our usual promise to forward on any future journalist interest and offering advice on other avenues you could explore.

I’ve reread the messages, listened back to your calls, and reviewed your proposal, T&Cs, and the messages between you and the team. I genuinely don’t believe the team were unprofessional towards you, but I fully accept that you were keen to continue working with us and that your feelings are valid.

It’s clear that we were transparent about the service, the lack of guarantees on this model, and the strategy required to promote Walnut effectively. We haven’t experienced this kind of misunderstanding before, and I’m genuinely sorry that along the way, this has been misinterpreted. I can assure you there are no hard feelings on our side — we were simply focused on ensuring you didn’t continue to spend money on a service that wasn’t the right strategic fit.

We are a low-fee, flexible PR service on a monthly rolling basis. Our model only works through long-term, transparent partnerships — which is how we make a small profit on our low fees. Communication and alignment are essential to secure results (as reflected in our many positive reviews, case studies, and press features).

We’re selective about who we work with, and if the fit isn’t right — as in this case — we prefer to be upfront to avoid clients paying for something unsuitable. Once it became clear that the agreed strategy couldn’t be delivered and our ability to secure meaningful, top-tier coverage was reduced, we made the business decision to pause the relationship. I’m sorry we didn’t do this sooner.

You opted for our entry-level Essentials PR Subscription (from £149/month) with a 20% discount applied. This model does not guarantee press coverage. You seem to be referring to the webpages of our other products, which do offer guaranteed coverage. Yesterday, we sent you extracts from your call transcripts, proposal, and T&Cs, which reflect this clearly.

For Walnut, we proposed a three-pronged strategy: expert commentary, founder storytelling, and selective product promotion. As an app positioned as “expert-led,” sharing professional insights on mental health and relationships was the primary strategy. On your discovery call, you confirmed you could provide both experts and a strong personal story.

Once onboard, however, no experts could be provided, and key story details were withheld. These were core parts of the plan, and without them, opportunities for meaningful coverage were significantly reduced.

That left us focusing purely on promoting the app itself — a challenging route for any brand-new app with limited downloads and reviews, which is why we advised against it from the start. Four months in, it was clear the necessary assets weren’t in place, and we recommended closing the account to avoid further spend.

PR works best when both sides are fully aligned, trust the process, and collaborate openly. It’s always a balance between keeping a client happy and waiting on them to provide key elements like experts or stories, while also delivering against an agreed strategy. In this case, the misalignment limited what could be achieved.

As part of our own lessons, we'll now ask clients to formally and separately agree to their strategy after sign-up, alongside our T&Cs. If they’re unable to follow through once the campaign begins, we'll offboard them until they’re ready. We hope this helps prevent similar situations in future.

Wishing you all the best with Walnut,
Riley

Avaliado com 5 de um total de 5 estrelas

An outstanding PR service for small…

An outstanding PR service for small businesses! The team go above and beyond, with a clear and effective framework that makes the whole process simple and stress-free, especially valuable when time is limited. It’s a very cost-effective way to gain coverage, and I couldn’t recommend No Strings PR more highly!

29 de setembro de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your lovely review Sarah. We love working with Cradle & Tonic (the press love it!) More articles to come!

Avaliado com 5 de um total de 5 estrelas

The real deal..

The real deal... they do exacty what they say they'll do. Miles apart from many other PR agencys.

3 de setembro de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks for your lovely review Isaac. More articles to come!

Avaliado com 5 de um total de 5 estrelas

Brilliant and Fast

Seriously, these guys deliver in weeks!
Don't think about it - just hire them.

21 de agosto de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thanks Grant - to be fair - you make it easy! More articles to come :) Riley

Avaliado com 5 de um total de 5 estrelas

An excellent PR company which is…

An excellent PR company which is particularly geared towards small businesses, excellent customer service all in all highly recommended!

25 de julho de 2025
Avaliação não solicitada
logotipo da No Strings Public Relations

Resposta da No Strings Public Relations

Thank you so much, Steven! We’re thrilled to hear you’ve had a great experience with us. Supporting small businesses is at the heart of what we do, so your kind words mean a lot. Appreciate the recommendation! Riley :)

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais