An excellent product, the patches stick really well, allowing you to go about your daily business, in the knowledge that 'not just a patch' are securely fixed. They're comfortable, and don't pull on t... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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An excellent product, the patches stick really well, allowing you to go about your daily business, in the knowledge that 'not just a patch' are securely fixed. They're comfortable, and don't pull on t... Ver mais
A empresa respondeu
"Not Just a Patch" is apparently also "Not An Honest Business." This operation is a masterclass in bait-and-switch deception, masked by an embarrassingly broken website and nonexistant customer... Ver mais
Never received my order because the delivery driver took it straight to a pick up location and hever informed me about this - so far not their fault. But then i forgot about it for quite some time and... Ver mais
A empresa respondeu
For the moment I'm pretty happy with those and I've tried soo many options that failed. I directly put one when I received my order, it's been 9/10 days and it sticks, daily activities & showers are o... Ver mais
A empresa respondeu
Not Just a Patch is designed to give maximum protection for your Continuous Glucose Monitor (CGM) & insulin pumps. Our patches were tested through the hottest Aussie summers, during beach swims, sweaty workouts, and high-humidity days to ensure they stay put when you need them most. We are the first CGM patch brand in the world to achieve both U.S. FDA & EU MDR certifications, the highest global standards for safety and quality. Not Just a Patch is more than just a great patch; it’s about making your life a little easier, giving you more confidence while wearing your sensor, having some fun with self-expression, and giving back to the diabetic community. Happy Patching!
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Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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these things are massive id avoid still waiting for the 30 day money back grantee as there is no way i can wear these they r 3 times the size of any other patch ive used its like wearing a gauze bandage wtf

Resposta da Not Just a Patch
False advertisement on delivery time. They claim 2-3 days and I’ve been waiting a month now. No customer service responding to my email enquiries

Resposta da Not Just a Patch
Wow, now that I'm reading all of the negative reviews due to customer service and delivery delays, I am really sorry that I bothered ordering this, as I am now experiencing the same problems. It's been over a week since I placed my order -- despite the ridiculous claim on their website that 95% of orders arrive in 2-4 days (on what planet?) -- and there has been zero response to my email queries. I sooooo wish I'd read the Trustpilot reviews before placing my order.

Resposta da Not Just a Patch
I'm allergic to the adhesive they use. It causes me to start itching within 24 hours and by 48 I have sores on my skin from the adhesive. I haven't ever had a reaction like this to any adhesive before.

Resposta da Not Just a Patch
Horrible quality, cheap paper like material allows zero movement of your body otherwise it peels right off your skin but don't worry it won't come off your dexcom so if it starts to peel which it will within the first hour it will take off your brand new dexcom that needs to stay on for 2 weeks! I will be demanding a return and refund for this garbage

Resposta da Not Just a Patch
Delivery is poor. Responsiveness to emails is poor. I’ve been waiting 18 days so far for my patches and they are still ‘arrived in country’. I received 1 email saying they would contact the courier and the next to say’ has nobody been in touch?’ In the past I have found the patches work quite well for me but I’ll not be ordering again unless they are coming from Uk.
Addendum: the patches arrived on day 19 just after writing this review.

Resposta da Not Just a Patch
Poor quality put my libre 2 device on 2 days ago and already gone through 3 patches not waterproof just had a shower and they come off so need to put another one on no reply from email save your money

Resposta da Not Just a Patch
As far as the product goes, they work really well. But as for the company and delivery claims.. take that with a pinch of salt. I'm based in the UK and apparently they ...' have warehouses in Europe, North America, and Australia. All orders arrive 2-4 days from the order date.' This is utter BS. I have never had an order arrive quicker than 10 days after ordering.

Resposta da Not Just a Patch
An excellent product, the patches stick really well, allowing you to go about your daily business, in the knowledge that 'not just a patch' are securely fixed. They're comfortable, and don't pull on the skin. I sometimes use a alcohol wipe to start lifting the patch away from skin, swimming, gardening, zumba, climbing - whatever your hobbies are, keep enjoying them. I notice that people are writing about poor communication and slow posting, personally I went via Amazon.uk, and haven't had any problems.

Resposta da Not Just a Patch
They don’t respond to emails, have told me multiple times, “sorry, it went into a different folder,” keep giving me excuses re: delivery. “95% arrive in 2-4 days,” okay fine, your website says all orders within 4 days and astronomical shipping fees to enable the speedy delivery. Have requested a refund twice now with no answer, so I am about to initiate a charge back with my credit card. I wonder if the refund has gone into the same ether your rep tells me my order has gone into.

Resposta da Not Just a Patch
The patch itself is okay. But there are others out there equally as good, if not better. Reason for the 1 star review is due to slow shipping, poor/rude customer service and now being spammed with unwanted emails. Their website says 2-4 days shipping for most orders (US & Canada), but package didn't even start moving for a week and a half. Not just 1 order but similar delay for the 2 orders my partner ordered. Emails/messages go ignored by company. Now they continue to spam my email with sales emails. There is no "unsubscribe" on their emails and when I email to say take my email off their list, it's ignored (that's the one thing they're really good at!). Do your research - other Patches are just a good, or better, and have much better delivery timelines

Resposta da Not Just a Patch

Resposta da Not Just a Patch
the patch does not stick as long as stated
For me, the patch only lasts 2 days and then it comes off
My advice don't buy

Resposta da Not Just a Patch
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