Novex ID Avaliações 

6
•
O TrustScore é 4 de um total de 5

4,2

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Detalhes da empresa

  1. Contador

Escrito pela empresa

Novex ID provides operational infrastructure for UK recruitment businesses, bringing finance, payroll, invoicing, credit control, compliance and accounting support together under one service. We work with recruitment agencies to improve the way their businesses operate behind the scenes, giving owners greater visibility and control while reducing the administrative burden on their internal teams. A key part of our approach is helping recruitment businesses access and operate appropriate invoice finance facilities. We work with a range of UK banks and finance providers, helping clients understand their options and supporting the ongoing operation of their facility alongside day-to-day recruitment operations. Our services include weekly payroll processing, invoicing, credit control, cash-flow management, management information, CIS administration and compliance support. We can also provide accounting and bookkeeping services, allowing clients to bring more of their financial and operational infrastructure into one place. Unlike traditional outsourced back-office models, Novex does not take control of client funds or operate a factoring facility. Our clients retain control of their business and banking relationships, while our team provides the operational expertise and infrastructure required to support them. From growing recruitment businesses establishing their operational foundations to established agencies reviewing finance costs, debtor performance and internal processes, our focus is straightforward: better information, better operations and better commercial decisions.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,2

Todas as avaliações

(6)

6 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Saving both money & time

We run weekly temp payroll for a logistics and driving recruitment business, so the software has to be quick, accurate and flexible every single week. We spent eight years with our previous provider. The funding side was good, but their payroll software was slow and painful to run, and it cost us hours we didn’t have.

Moving to Novex ID changed that. Novex set up our invoice finance facility with the bank and now handle all our worker payments and the finance side tied to our temps. It works out cheaper than our old setup, but the real win is time. Timesheets go in faster, and the system copes with the awkward stuff, like setting up client-specific pay and charge rules without workarounds.

The candidate apply form also feeds straight into our database, so new registrations land where they should without anyone re-keying details.

If you’re a recruitment business stuck on clunky payroll software and want the funding and the software under one roof, Novex ID is worth the switch.

James Roberts, Managing Director, DROPP

15 de outubro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thank you for taking the time to share your experience, James.

It’s particularly encouraging to hear that the changes have made such a difference to your day-to-day operations. Reducing duplication, simplifying complex processes and giving recruitment teams more time to focus on their business is exactly what we’re working to achieve.

We really appreciate your feedback and look forward to continuing to support your business as you grow.

The Novex Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, great company.
Very knowledgeable on all systems and payrolls.
Absolute pleasure to work with Mel.

13 de outubro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thank you for your lovely feedback, Laura.

It’s great to hear you’ve had such a positive experience working with us. We’ll be sure to pass your kind words on to Mel, who will really appreciate them.

Thank you for taking the time to leave us a review.

The Novex Team

Avaliado com 5 de um total de 5 estrelas

Mel is absolutely brilliant and a…

Mel is absolutely brilliant and a breath of fresh air when it comes to payroll and any queries. She goes above and beyond to make sure staff are paid on time without any hiccups. Her communication is excellent. Would highly recommend!

14 de outubro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thank you for your wonderful feedback, Bek.

It’s great to hear that Mel’s support and communication have made such a positive difference. Making sure payroll runs smoothly and that our clients feel supported is incredibly important to us.

We’ll make sure Mel sees your lovely comments. Thank you again for taking the time to recommend us.

The Novex Team

Avaliado com 5 de um total de 5 estrelas

Great system

Great system, easy to use and the staff are always happy to assist if help is needed. Highly recommend.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thanks so much, Mimi! It’s great to hear you’re finding NVH3 easy to use and that the team are always there when you need them. We really appreciate the recommendation and your continued support!

Avaliado com 5 de um total de 5 estrelas

Highly Recommend!

Dealing with Mel has been an absolute breath of fresh air, my payroll headaches are all but gone, highly recommend!!
Always going above and beyond to ensure all staff are paid correctly and on time, correcting any issues outside of work hours too!! *****

15 de setembro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thanks so much, Danny. We really appreciate you taking the time to leave this. It’s great to hear the difference Mel and the team have made for you. Making payroll feel simpler, reliable and one less thing to worry about is exactly what we’re here for.

Thanks for trusting us with it!

Avaliado com 5 de um total de 5 estrelas

Professional, accurate, and backed by outstanding support

I use NovexID for payroll and financing services, and I’ve been extremely pleased with my experience. Their professionalism and attention to detail really stand out. Accuracy is so important when it comes to payroll and finances, and it’s reassuring to work with a team that takes these responsibilities seriously.

The back office support is top notch and deserves particular recognition. Having a knowledgeable, helpful team behind the scenes makes a real difference. Their support gives me confidence that my questions and requirements are being handled with care and professionalism.

What I appreciate most is the combination of accurate work and excellent service. NovexID makes me feel like a valued client, and I’m glad to have them supporting these important parts of my business.

I would happily recommend NovexID to anyone looking for professional payroll and financing services with outstanding back office support.

15 de setembro de 2026
Avaliação não solicitada
logotipo da Novex ID

Resposta da Novex ID

Thanks so much, Richard. We really appreciate you taking the time to share this. Accuracy and attention to detail are incredibly important to us, but so is making sure our clients feel properly supported by the team behind their business.

It’s brilliant to hear that’s been your experience with Novex. Thank you for trusting us with such an important part of your business and for the recommendation!

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