Vera has always made things so incredibly easy for me during both the engagement and proposal process, as well as securing a wedding band. The pieces themselves are so finely made, absolutely rema... Ver mais
Localização
Trocar localizaçãoCollins Street 227, level 7 suite 705, 3000 Melbourne, Victoria, AU
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Veja o que dizem as avaliações
Excellent service. Could not have been more helpful or forgiving when I was running dreadfully late for my appointment. Have had a disastrous experience at another lab diamond company Austen & Blake t... Ver mais
A empresa respondeu
Our consultant Dessy helped us choose the perfect engagement ring for me and she was also the one who helped us pick out our wedding bands. Her assistance made the whole process so smooth and seamless... Ver mais
A empresa respondeu
Dessy was so prepared and welcoming in our initial visit that we knew with 100% certainty that we had found the right place for my partner's engagement ring as soon as we walked out. Not knowing... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Novita Diamonds - Melbourne
Escrito pela empresa
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
Escrito pela empresa

- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Informações de contato
Collins Street 227, level 7 suite 705, 3000, Melbourne, Victoria, Austrália
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always a fantastic experience with Vera and the team at Novita Diamonds Melbourne
Vera has always made things so incredibly easy for me during both the engagement and proposal process, as well as securing a wedding band.
The pieces themselves are so finely made, absolutely remarkable craftsmanship full of met expectations.
She is always present with a genuine warmth that makes you feel heard, understood and appreciated throughout.
I would recommend to anybody looking for beautiful jewellery.
Excellent service
Excellent service. Could not have been more helpful or forgiving when I was running dreadfully late for my appointment. Have had a disastrous experience at another lab diamond company Austen & Blake that totally put me off lab diamonds until my husband convinced me to try again. So happy I did. Go to Novita, not the others.

Resposta da Novita Diamonds - Melbourne
Having no knowledge about diamonds
Having no knowledge about diamonds, I was thankful to Sam from the chat who showed me the differences in colour and clarity by sending me photos and videos comparing multiple stones. I placed the order for the ring and can’t wait for it to be ready!

Resposta da Novita Diamonds - Melbourne
My original diamond from my engagement…
My original diamond from my engagement ring 30 years ago had fallen out and I came to Novita Diamonds to replace it with a lab grown diamond. They were able to fix the prongs and make them secure again. Special thanks to Sabrina for her lovely service!

Resposta da Novita Diamonds - Melbourne
I came in my lunch break to buy a pair…
I came in my lunch break to buy a pair of diamond studs for our 5 year anniversary and it was such a seamless process. Great range to choose from and very satisfied with my purchase.

Resposta da Novita Diamonds - Melbourne
Just love my little earrings
Just love my little earrings, staff very friendly and most helpful. Will go back again one day soon. 😀

Resposta da Novita Diamonds - Melbourne
The people at Novita diamonds Melbourne…
The people at Novita diamonds Melbourne were terrific to deal with, explained everything so we could understand and got us exactly what we wanted. Would recommend!

Resposta da Novita Diamonds - Melbourne
Great product and service
Novy again out did herself!! My custom wedding bank looks perfect with my ring!! The team were great doing everything from a simple photo i had!! And without breaking the bank! Also gave a helpful payment plan :)

Resposta da Novita Diamonds - Melbourne
Perfect service from Novita!!
Amazing service from Novita. Every step was made easy. Initial phone calls, advice and information made the buying process
so smooth. We had to send our ring back for a re size and even this was so well handled. Really can't recommend these guys highly enough.. most
importantly the wife loves the ring.
Perfect all round

Resposta da Novita Diamonds - Melbourne
Happy customer
I was really grateful to Novita Diamonds team. My order arrived earlier than expected, just in time before my birthday. I was really happy with my purchase.

Resposta da Novita Diamonds - Melbourne
Very helpful when explaining and going…
Very helpful when explaining and going through all options.
The entire process was so simple, very happy with how quick it was made as well as sent.
Couldn't be more pleased

Resposta da Novita Diamonds - Melbourne
Amazing experience !
Amazing experience !
Novy at Novita Diamonds Melbourne was such an incredible help picking out our wedding bands ! So extremely helpful’

Resposta da Novita Diamonds - Melbourne
The Perfect Ring
Had a very pleasant experience dealing with Novita! They were very helpful when I booked my appointment, and had a wide variety of options for me to look at in person. The team were also very accommodating when they learned that I needed the ring ASAP as I was planning on proposing to my then girlfriend, overseas! I couldn’t be happier with the purchase. The amazing quality and pricing of their rings made Novita the perfect choice! The diamond sparkled more than the Eiffel Tower! The addition of the light in the box, made the proposal even more special! As I proposed overseas, the very helpful team allowed the resizing period to be extended. This meant my fiancée could get the ring resized after our holiday without any additional payments! We would use Novita Diamonds again for our wedding bands or any other jewellery pieces.

Resposta da Novita Diamonds - Melbourne
Wedding ring
I got my wedding ring from this shop. Wearing this ring makes me feel elegant and special. Its radiant sparkle, even after months, speaks volumes about its quality.
I highly recommend this shop for their exceptional jewellery

Resposta da Novita Diamonds - Melbourne
Novita diamond engagement ring
My partner proposed to me with a novita diamond engagement ring. It was shiny and beautiful and presented in a box with a light in it to highlight its brilliance :) I needed it resized. Lucky they thought of everything and included an attachment to the ring incase so I could wear it before taking it in for resizing. Once I booked for it to be resized I was able to get an appointment the same week :)

Resposta da Novita Diamonds - Melbourne
The best in the business! 💍
I’ve been a Novita customer since 2022, with them designing and creating my engagement ring and in 2024, my partner and I choosing Novita wedding bands. No matter who I interact with at Novita, they are always so helpful and lovely. Not only is their custom service outstanding, I love my rings!

Resposta da Novita Diamonds - Melbourne
Looking for an engagement ring for my…
Looking for an engagement ring for my partner, we had shopped around, but once we arrived at Novita, we knew this was the place we wanted, the team made us feel comfortable, are patient, and allow us the time to discuss and find the best product. We are now in the process of looking for additional pieces and again have had a great in store experience.

Resposta da Novita Diamonds - Melbourne
Had the best experience picking an…
Had the best experience picking an engagement rin for my now wife.. we where the 1st proposal in store wich made it special

Resposta da Novita Diamonds - Melbourne
Couldn't recommand more!
We have purchased my engagement ring, and both our wedding rings at Novita Diamonds in Melbourne and their team is the most competent, adorable team ever ! And we love our rings, can't wait to get married in 2 months so we can wear them all the time!

Resposta da Novita Diamonds - Melbourne
I am a returning customer
I am a returning customer, we have purchased my earrings, engagement ring and another pair of earrings for a gift. All products are high quality and We experienced great customer service from start to finish! Will be returning!

Resposta da Novita Diamonds - Melbourne
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