Novita Diamonds  Avaliações 

2.517
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Can’t believe how lovely my ring is I’m over whelmed My husband ordered the ring for me a present The ring was to big ( husband through I had fat fingers lol), so when we were on holiday in Adel... Ver mais

Avaliado com 5 de um total de 5 estrelas

April was incredibly helpful throughout the entire process. As someone who knew nothing about diamonds, she patiently walked me through everything — the 4Cs, ring settings, sizing, and payment options... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I took my partner there to choose her ring, and all I can say is the experience was amazing from start to finish. Yen was incredibly helpful, attentive, and made sure we found exactly what we want... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At our initial meeting Kellyann asked if there were any engagement ring designs I liked and to show her pictures of these. I shared 3 with her and by the same afternoon she had emailed a quote for all... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheiro
  2. Negociante de Diamantes
  3. Designer de jóias

Sobre Novita Diamonds

Escrito pela empresa

Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.

At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.

Ethical Lab Grown Diamonds

Escrito pela empresa

We're committed to our planet!

Free lifetime warranty and cleaning

Buy with confidence!

Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.

Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,9

Todas as avaliações

(2.517)

58 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Worth every cent!

Bought both engagement ring and wedding rings from Novita. From the first encounter we had with designing the engagement ring, to then designing our wedding bands was special. We truely loved the idea of making our own wedding bands and making it custom to us, with the engraving of our wedding date as well. It upsets me that I can’t wear it now but I know once I do it will be of favourite piece (besides my engagement ring of course) of jewellery I own! Thank you for making the experience and the design process so easy!!

24 de maio de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

What a beautiful journey you’ve had with us! 💍✨ Designing your own engagement ring and custom wedding bands, complete with your special engraving, is truly a meaningful way to celebrate your love 💖 We’re sorry you can’t wear it just yet, but we know it’ll become one of your most treasured pieces alongside your engagement ring. Thank you for letting us be part of such an unforgettable experience! 😊💎

Avaliado com 5 de um total de 5 estrelas

IF diamond Engagement Ring

Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did not make it searchable.

Post purchase was great as well, ring was ready before expected time. Around 6 weeks. Life time free cleaning Novita offered was also a factor that we took into consideration before our purchase.

18 de janeiro de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you so much for your thoughtful review! 💍✨ We're thrilled Michelle could help you find that rare IF diamond, true perfection! 💎 It's great to hear the experience was smooth from start to finish, and that our lifetime cleaning offer added that extra sparkle to your decision 💫 Congrats again on your engagement, we’re honoured to be part of your love story! 🥂💕

Avaliado com 5 de um total de 5 estrelas

Perfect craftmanship

I knew years ago when I discovered Novita Diamonds that if my partner and I ever got married, I wanted a bespoke engagement ring from them. After learning about diamonds, I knew lab-grown was the right choice, and I admired what Novita stands for as a company.

When my partner proposed in Paris, he did so with a fake, oversized ring, which was hilarious! But he had already booked an appointment at Novita in London, so we could go together and design my perfect ring.

The bespoke ring process was seamless. The first CAD drawing was flawless, so no adjustments were needed. Five weeks later, my dream ring was ready. As someone with high standards for jewellery, I was nervous about the craftsmanship, but I didn’t need to worry—it was absolute perfection, exactly as I had imagined.

My fiancé and I will definitely be returning to Novita Diamonds to get our wedding rings by the end of the year!

22 de maio de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

What an incredible journey, and what a romantic proposal story! 💍💕 We’re so honoured to be part of your bespoke ring experience, especially knowing how much thought and love you both put into every step ✨ The flawless CAD and perfect craftsmanship make it all worth it! We can’t wait to welcome you back for your wedding rings and continue being part of your beautiful story. Congratulations again! 🥂💎🌟

Avaliado com 5 de um total de 5 estrelas

Satisfied client

From the moment I stepped into Novita Diamonds London, I felt truly valued. Their team guided me with warmth and expertise - a special shoutout to Yen - for helping me find the perfect diamonds for my bespoke ring and earrings that exceeded every expectation. The quality, craftsmanship, and ethical sourcing gave me complete confidence, and their customer service is unbeatable.The sparkle on the jewellery still takes my breath away. A truly satisfied client for life!

3 de maio de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you for such a heartfelt review! 💎✨ We're thrilled Yen and the team could make your Novita Diamonds London experience so special, guiding you with warmth and expertise is what we strive for! Your bespoke ring and earrings sound absolutely breathtaking, and we're honoured to be part of your journey. Here's to a lifetime of sparkle and satisfaction! 💖😊

Avaliado com 5 de um total de 5 estrelas

Outstanding experience …

I had an incredible experience shopping for our engagement ring at Novita Diamonds on Queen Street. The entire process was seamless, and Lorie’s expertise made all the difference. Lorie guided us flawlessly through the design process, making sure the ring matched our vision perfectly.

The craftsmanship and quality of the ring are top-notch, and we couldn’t be happier with the final result. Highly recommend Novita Diamonds to anyone looking for beautiful, high-quality jewellery!

6 de março de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you so much for sharing your wonderful experience! 💍✨ We’re delighted Lorie could guide you seamlessly through the design process to create your perfect engagement ring. Your kind words about our craftsmanship and quality mean the world to us! 💎💖 We truly appreciate your recommendation and wish you both all the best on this exciting journey! 😊

Avaliado com 5 de um total de 5 estrelas

The perfect engagement ring

Dora helped us find exactly what we wanted in an engagement ring with great service throughout the whole process. Well priced and amazing quality. Highly recommend

22 de março de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you for the lovely review! 💍✨ We're so glad Dora could help you find the perfect engagement ring and make the whole process smooth and enjoyable. Great service, amazing quality, and fair pricing, that’s what we aim for! 💎😊 Thank you for the recommendation!

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, updates every step of the way with my order. Beautiful ring, always get lots of compliments!

18 de junho de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you for the lovely feedback! 💍✨ We're so glad you enjoyed the experience and felt supported every step of the way. Even better to hear your ring is turning heads, you deserve all those compliments! 💎💖

Avaliado com 5 de um total de 5 estrelas

Exceptional service and stunning jewellery

We’ve made two purchases from Novita Diamonds — a pair of lab-grown diamond earrings from their Singapore outlet in December 2024, and an eternity ring from their London store in April this year. On both occasions, the experience was faultless. The staff, Abigail in Singapore and Kim in London, were not only knowledgeable and professional, but also genuinely warm and welcoming. They made my wife and me feel truly special throughout the process. The quality of the jewellery is outstanding, and we couldn’t be happier. A brilliant experience from start to finish — highly recommended.

25 de abril de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you so much for your incredibly kind words! 💎✨ We're honoured to have been part of both your special purchases,from Singapore to London! Abigail and Kim will be thrilled to hear your praise, their warmth and dedication truly reflect what we aim for at Novita Diamonds 💖 We're delighted you’re so happy with the quality and service, and we look forward to helping you again in the future. Thank you for the glowing recommendation! 😊💍

Avaliado com 5 de um total de 5 estrelas

The Novita Diamonds experience was…

The Novita Diamonds experience was amazing! The staff were extremely helpful, very knowledgeable and an absolute pleasure to deal with. Upon picking up the ring, I was treated like royalty as was my fiancee when she went in to design her dream engagement ring. I would highly recommend Novita to anyone looking to purchase that unique bit of jewellery for their special someone!

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you for such a glowing review! 💎✨ We're so happy to hear your experience at Novita Diamonds was nothing short of amazing. Treating you and your fiancée like royalty is exactly what we strive for! 👑💖 It means the world to us that you found the perfect piece and felt supported throughout the journey. Thank you for the high recommendation, we’re honoured to be part of your love story! 💍😊

Avaliado com 5 de um total de 5 estrelas

Third time buying - happy customer

Third time buying from Novita online. Beautiful ring, flawless engraving, always professional, and this time delivered way ahead of schedule.

7 de maio de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you for your continued trust and loyalty! 💖 We're thrilled to hear your third experience was just as seamless, with a beautiful ring, flawless engraving, and even early delivery! 💍✨ It means so much to have you as a returning customer. We can’t wait to help you again next time! 😊

Avaliado com 5 de um total de 5 estrelas

Novita Diamonds Sydney

Fantastic experience with the Novita Diamonds team at their Sydney CBD store. Ryan was phenomenal throughout the process.

23 de maio de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you for the wonderful feedback! 💎✨ We're so glad to hear you had a fantastic experience at our Sydney CBD store, and that Ryan took great care of you! 🙌 We'll be sure to pass on your kind words. Enjoy your beautiful piece! 💍😊

Avaliado com 5 de um total de 5 estrelas

Two carat solitaire

I got a beautiful 2 carat solitaire made for my 50th. Absolutely stunning service was great. A selection of rings and diamonds to fit My budget Was all there. It was amazing and my finish product is just stunning. Love it so much. Can’t fault I even had the free resize done and it’s perfect.

26 de outubro de 2024
Avaliação não solicitada
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Resposta da Novita Diamonds

Happy 50th and congratulations on your stunning 2-carat solitaire! 🎉💎 We’re thrilled you had an amazing experience finding the perfect ring within your budget, and that you love the finished piece so much! 💖 Free resizing to make it just right? That’s how we do it! Enjoy every sparkle and happy celebrations ahead! 🥳✨

Avaliado com 5 de um total de 5 estrelas

Can’t recommend enough!

I had such a great experience with Rachana at Novita Diamonds, Sydney. I had little to no idea on what exactly I was after, and she was extremely helpful and easy to communicate with throughout the entire process. The quality, customer service, products, pricing, and quick timeframe in having my custom piece made and ready is why I recommend Novita Diamonds to friends and family.

27 de abril de 2025
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Resposta da Novita Diamonds

That’s wonderful to hear! 🌟 Rachana is truly a gem, and we’re so glad she could guide you smoothly through the process, even when you weren’t quite sure what you wanted. Your trust and recommendation mean so much to us! 💎💖 Thank you for choosing Novita Diamonds, and we look forward to helping your friends and family sparkle too! ✨😊

Avaliado com 5 de um total de 5 estrelas

The people at Novita diamonds Melbourne…

The people at Novita diamonds Melbourne were terrific to deal with, explained everything so we could understand and got us exactly what we wanted. Would recommend!

17 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

That’s fantastic to hear! 😊 We’re so glad the team in Melbourne made everything clear and helped you find exactly what you wanted 💎✨ Thanks so much for recommending Novita Diamonds, we truly appreciate it! Looking forward to helping you again in the future! 💖

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Saw Novita on line then visited store in Hatton garden without appointment. Usually need appointment but Laura very kindly helped us out. She was great! Explained how we design the ring showing us different variants. My ring is now made and it’s beautiful. Thanks Novita and Laura.

17 de maio de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you so much for sharing your experience! 💎 We're so glad Laura could assist you even without an appointment, she truly goes above and beyond! ✨ It’s wonderful to hear you enjoyed the ring design process and that your beautiful ring is now ready. Thanks for choosing Novita, and we hope to see you again soon! 😊

Avaliado com 5 de um total de 5 estrelas

Excellent Knowledge of diamonds and…

Excellent Knowledge of diamonds and tailored my shopping experience

14 de maio de 2025
Avaliação não solicitada
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Resposta da Novita Diamonds

Thank you so much for the lovely review! 💎✨ We're thrilled to hear you enjoyed your shopping experience and that our diamond knowledge helped make it extra special 💫😊 We loved helping you find the one! 💍 Come back anytime we’ll be ready with more sparkle! ✨💖

Avaliado com 5 de um total de 5 estrelas

Elegant, Romantic, Simple and Sincere

I had the most wonderful experience at Novita, and I owe a huge part of that to Doria. From the moment we discussed, she made the entire process of choosing an engagement ring feel personal, seamless, and genuinely special.

She was patient, incredibly knowledgeable, and guided us with warmth and professionalism every step of the way. Her eye for detail and genuine care made all the difference—she didn’t just help us find a ring, she helped us create a lasting memory.

We couldn’t be happier with the final result. The ring is stunning, and the entire experience was everything we hoped for and more. Thank you, Doria, for making this such a meaningful and joyful journey.

30 de abril de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Wow, thank you so much for such a heartfelt review! 💖
We’re beyond thrilled that Doria could make your engagement ring journey so personal and memorable. Her passion for detail and genuine care truly shines through, and it’s wonderful to hear how much it meant to you both ✨💍Congratulations on your stunning ring — here’s to a lifetime of love, joy, and sparkle! 🥂💫
Thank you for letting us be part of your special story!

Avaliado com 5 de um total de 5 estrelas

My experience with Novita was great and…

My experience with Novita was great and I received exceptional service. Their helpful team helped me a lot in choosing beautiful diamonds. I was impressed with the very competitive pricing. Highly recommended!

21 de abril de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you so much for your kind words! 💎 We're thrilled to hear you had a great experience and found the perfect diamonds with the help of our team. ✨ Exceptional service and great value are exactly what we aim for—so glad we delivered! 💍 Highly appreciate the recommendation! 😊

Avaliado com 5 de um total de 5 estrelas

Impeccable jewellery

I purchased my engagement ring and wedding ring from Novita. When it came to my second purchase I was given a loyalty discount. The service is very personal, in a quiet showroom and the staff are so friendly and helpful. Delivery was on time for both purchases.

17 de maio de 2025
Avaliação não solicitada
logotipo da Novita Diamonds

Resposta da Novita Diamonds

Thank you for your lovely review! 💍 We’re so glad to have been part of both your engagement and wedding ring journeys — and even happier you felt the personal touch each time. ✨ Our team loved assisting you in the showroom, and it's great to hear everything arrived right on time! 💎 Your continued support means so much to us! 😊

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

Novita diamonds had an extensive range of beautiful engagement rings to choose from. The consultant, April, was incredibly knowledgeable and helpful, and made the whole experience incredibly easy and pleasant. I felt I was able to get the best ring within my budget, and my fiancé fell in love with the ring instantly.
I highly recommend Novita diamonds

24 de abril de 2025
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Resposta da Novita Diamonds

Thank you so much for the lovely review! 💍✨ We're thrilled to hear that you found the perfect ring from our collection and that your fiancé fell in love with it instantly 😍💖 April will be over the moon to know she made your experience smooth and enjoyable 🌟😊
Wishing you both a lifetime of love and sparkle! 💕💎

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