A pioneering system. When it came to looking for an AMS to support our trucking insurance agency, I was very disappointed to find that there were no tailored options. The only options were other sys... Ver mais
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Veja o que dizem as avaliações
I really think the system has everything that an agent who primarily writes commercial trucking needs except the accounting. That part of it is very confusing and should be streamlined. I would a... Ver mais
Too many OOPS!! when I'm trying to make necessary changes to update policies. Most of the time it duplicates policies and/or clients which ends up making reports look super messy. Other than that,... Ver mais
A empresa respondeu
NowCerts has been an essential tool to agency. Life having another staff member, all data is organized easy to find....it's like an agency survival guide. The certificate of insurance are quick and... Ver mais
Detalhes da empresa
Escrito pela empresa
At NowCerts, we understand the importance of flexibility in the digital age. That's why we're proud to offer AMS software that is not only browser-based for easy access but also Mac-compatible for seamless integration into your existing tech ecosystem. Partnerships with leading companies for seamless communication and data transfer (Automate365, Accord, InsuredMine, Gravity Certs, ePayPolicy, Aureus Analytics). A robust knowledge base and support team to help with any problems or quest.
Informações de contato
3492 Long Prairie Rd #150, 75022, Flower Mound, Estados Unidos
- 801 999 0550
- Info@nowcerts.com
- nowcerts.com
4,1
Muito Bom
99 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent sistem.
26 de outubro de 2017
Avaliação não solicitada
I chose Nowcerts for it's simplicity as …
I chose Nowcerts for it's simplicity as I began my small commercial agency. I have been very happy with their service.
26 de outubro de 2017
Avaliação não solicitada
A pioneering system
A pioneering system. When it came to looking for an AMS to support our trucking insurance agency, I was very disappointed to find that there were no tailored options. The only options were other systems at outrageous prices. Nowcerts has helped us get better organized and has become a selling point when selling. Overall, I am satisfied with the performance, and I look forward to future improvements to the platform.
26 de outubro de 2017
Avaliação não solicitada
Makes my day easier...
26 de outubro de 2017
Avaliação não solicitada
Some things work well but there is …
Some things work well but there is great room for improvement. Categories need to be added and other things we need access to in order to update or keep records current
26 de outubro de 2017
Avaliação não solicitada
No history tab on this system
No history tab on this system. Every thing you need to do you have to go through way to many screens to get to it. Time consuming. It takes a lot more time to use than our old system.
26 de outubro de 2017
Avaliação não solicitada
Resposta da Nowcerts
Hi Susan,
Thank you for taking the time to post a review!
Nowcerts does have a history tab. Our cloud based platform is backed by a very powerful database engine. If anything, we collect too much data :-) So, in each Insured or Policy page, there is a tab called "Activity History. In that tab you can find all related activity for this object: Tasks, Emails, System messages, Notes, Claims, Appointments, Service Requests, etc
I hope this helps. Please use the "Submit Agency Service Request" option to send us any feedback or suggestions for improvements. We genuinely LOVE getting suggestions from our clients. This is how we continuously improve the platform towards our goal of building the best AMS on the market. Thank you!
Kayden
It has been a really great experience
It has been a really great experience. This is our second purchased Agency Management System (AMS) within the last 10 years. By far, this has been the most intuitive and resourceful tool to help us manage our client documents and processing. We recommend to any agency looking for an AMS.
26 de outubro de 2017
Avaliação não solicitada
We love Nowcerts!
We love Nowcerts! The team is easy to work with and always has great solutions.
26 de outubro de 2017
Avaliação não solicitada
Excellent software
Excellent software. Very flexible. The support is immediate and very helpful. We are glad to have been referred to this software and team by a trusted friend in the insurance industry. Bravo to the team at Nowcerts.com!
25 de outubro de 2017
Avaliação não solicitada
Nowcerts is Great
Nowcerts has been great for my agency. Really easy to work with and willing to make changes if something needs to be tweaked in order to fit our needs. Peter is always available and quick to help. I am very glad to have found Nowcerts.
25 de outubro de 2017
Avaliação não solicitada
Great system with tons of features at a …
Great system with tons of features at a very reasonable price. CS is good, could be better.
25 de outubro de 2017
Avaliação não solicitada
Now certs is affordable agency …
Now certs is affordable agency management system .. i like very much and they are always there if we need them .
25 de outubro de 2017
Avaliação não solicitada
Too many ups showing up all everyday
Too many ups showing up all everyday. I really hate it because I have to do everything again, and then we have duplicated information
25 de outubro de 2017
Avaliação não solicitada
Resposta da Nowcerts
Greetings Saray,
Thank you for your honest review!
I am very sorry to hear about your negative experience with the Nowcerts platform. Given that the majority of our users do not experience similar problems, I suspect that this is a localized issue that we can quickly diagnose and fix. It may have to do with set up or the quality of your internet connection. Given that another user from your agency has similar complaints, I am inclined to think that it is the latter (unreliable internet connection). I have contacted your agency principals to help us diagnose the problem and fix it as quickly as we can.
Regards,
Peter Germanov
Head of Product Development
Excellent tool
Excellent tool, very complete, sometimes it feels slow at consulting the info...
25 de outubro de 2017
Avaliação não solicitada
Versatile
Versatile! Easy to learn. Great response on IT issues. Affordable.
25 de outubro de 2017
Avaliação não solicitada
GREAT SERVICE AND ENJOY USING THIS …
GREAT SERVICE AND ENJOY USING THIS PROGRAM FOR THE AGENCY!
25 de outubro de 2017
Avaliação não solicitada
great software pretty happy with it
25 de outubro de 2017
Avaliação não solicitada
Resposta da Nowcerts
Greetings Juan Pablo,
Thank you for your honest review!
I am sincerely sorry to learn about you negative experience with Nowcerts. I am a little surprised to see that two users from your agency are reporting the same issues. Your agency has been with Nowcerts for a long time and we have a great rapport with the agency management. I suspect it is an isolated technical or connectivity issue. We are 100% web based platform and performance depends heavily on the quality of your internet connection. I have contacted your agency principal to try and find a solution to the issues so, we can bring your experience on par with the vast majority of our other users who are very happy with the platform.
Regards,
-Peter Germanov
Head of Product Development
It is constantly having issues
It is constantly having issues! It doesn't always deliver the faxes sent. It is slow, and not very reliable. The page goes down often specially when most needed.
25 de outubro de 2017
Avaliação não solicitada
Resposta da Nowcerts
Greetings Marcia,
I am sincerely sorry to learn about you negative experience with Nowcerts. I am a little surprised to see that two users from your agency are reporting the same issues. You are one of our earliest clients and we have a great rapport with the agency management. I suspect it is a set up or connectivity issue. We are 100% web based platform and performance depends on the quality of your internet connection. I have contacted your agency principal to try an resolve the issues and bring your experience on par with the vast majority of our other users. Thank you for your honest review!
Regards,
-Peter Germanov
Head of Product Development
Too many OOPS!
Too many OOPS!! when I'm trying to make necessary changes to update policies. Most of the time it duplicates policies and/or clients which ends up making reports look super messy.
Other than that, I guess it's ok.
25 de outubro de 2017
Avaliação não solicitada
Resposta da Nowcerts
Greetings Idaliz,
Thank you for your honest review!
I am very sorry to hear about your negative experience with the Nowcerts platform. Given that the majority of our users do not experience similar problems, I suspect that this is a localized issue that we can quickly diagnose and fix. It may have to do with set up or the quality of your internet connection. Given that another user from your agency has similar complaints, I am inclined to think that it is the latter (unreliable internet connection). Nowcerts is a 100 percent cloud based system. So, the quality of your internet connection is critical to how the system performs. We do not require a lot of bandwidth but it helps to be stable and reliable. I have contacted your agency principals to help us diagnose the problem and fix it as quickly as we can so you can experience the same level of performance and satisfaction as the overwhelming majority of our users. I will personally contact you when the issues have been resolved.
Regards,
Peter Germanov
Head of Product Development
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