Just received my third order from Nuco Home. Customer service is excellent. I needed a specific arrangement to go on my small window cills but the window was tall. Steph found me the perfect vase... Ver mais
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Absolutely delighted with my purchase . It arrived super fast and beautifully packaged . The flower arrangement is stunning and so realistic and looks incredible paired with the vase . I love the fact... Ver mais
Wow! Fantastic service from start to finish. Shortly after I placed my first order I received an email personally from Steph thanking me for my order which is such a lovely personal touch. The parcel... Ver mais
This company is amazing I had a great experience from ordering to delivery. It was the first time that i ordered from this company but I was kept informed at all times about the status of my order... Ver mais
Detalhes da empresa
Escrito pela empresa
Nuco Home is an online interiors brand offering a curated collection of timeless home accessories, premium faux flowers, bouquets and ready-to-style arrangements. We believe creating a beautiful home should feel enjoyable rather than overwhelming, which is why our collections are designed to make styling your space feel easier. From hand-tied bouquets paired with the right vase to coordinated styling sets and decorative accessories, each piece is selected to work beautifully within a neutral, timeless home. Quality and personal service are at the heart of Nuco Home. We carefully choose products that look beautiful, feel well made and can be enjoyed for years to come. Customers can also benefit from friendly styling advice, product guidance and personal support to help them choose the right pieces for their home.
Informações de contato
Nuco Home, CH62 2EY, Wirral, Reino Unido
- info@nucohome.com
- nucohome.com
5,0
Excelente
472 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely stunning 😍
Absolutely stunning 😍
Fantastic speedy delivery,and vase and flowers are amazing 👏
Steph kept me up to date daily..
Brilliant
Thankyou so much 😊
13 de janeiro de 2025
Lovely quality
11 de janeiro de 2025
Beautiful napkins to add to some I…
Beautiful napkins to add to some I bought previously. I also added some gorgeous tree baubles for next Christmas. Competitively priced, extremely well packaged with great delivery. Would definitely recommend 😊
3 de janeiro de 2025
Top quality item.grrat service and…
Top quality item.grrat service and arrived promptly.Great communication also
13 de janeiro de 2025
Avaliação não solicitada
Good quality product
Good quality product, wonderful presentation and great Comms. Highly recommend
10 de janeiro de 2025
Love Nuco home
Love Nuco home, quality is brilliant, service great and a lovely selection of home decor. The packaging is always amazing too, can’t wait to order again
27 de dezembro de 2024
Absolutely wonderful company!
I’ve ordered from Nuco a couple of times as I love the range and quality of products.
Customer service is outstanding! Steph really cares about the experience her customers have.
27 de dezembro de 2024
Medium Olive Tree
I’ve just unpacked my medium olive tree which has just arrived promptly from Nuco.
I’m really pleased with how realistic it looks.
Fits in perfectly to dress up an awkward corner.
This company never fail to deliver good quality products for a fair price.
9 de janeiro de 2025
Beautiful items
Beautiful items, very well packaged would buy from this company again
26 de dezembro de 2024
Great customer service and product…
Customer service was great and product lovely; I wish I’d brought more!
29 de novembro de 2024
Good customer service very friendly…
Good customer service very friendly staff.
27 de novembro de 2024
Great company and delivery was super…
Great company and delivery was super fast
3 de dezembro de 2024
First class customer services
Beautiful products and excellent customer services. Had a minor issue with an order and Steph resolved immaculately and within 24hrs. Highly recommend if you want to add a touch of bespoke elegance to your homes.
10 de dezembro de 2024
Avaliação não solicitada
Beautiful candle holder
Beautiful candle holder just as described
Great value for money.
Package well.
Delivered on time
2 de dezembro de 2024
The best customer service experience…
The best customer service experience I’ve ever had! Such a lovely small business. Highly recommend.
24 de novembro de 2024
Absolutely delighted with my purchase
Absolutely delighted with my purchase. It was well boxed up & protected & now has pride of place in my lovely new kitchen
1 de dezembro de 2024
Still waiting for response to request…
Still waiting for response to request return
30 de novembro de 2024
Resposta da NUCO HOME
Hi Cheryl
I'm sorry to see that you've left a poor review based on your experience shopping with us. As a small business owner, I’m really passionate about not only delivering beautiful products but an excellent experience to all our customers and I work tirelessly to do this. Unfortunately, we didn't receive your initial returns request, however as soon as I was notified of this via your Trustpilot review I got in touch with you via email on Saturday evening and then via text on Sunday to try and rectify this immediately.
I can understand from your perspective that you didn’t receive a reply to the returns request but as this seems to have been an error, I hope my response to you has changed your experience of shopping with Nuco and you would consider purchasing from us again in the future.
If you have any questions or if there's anything else I can do to help, please don't hesitate to get back in touch with me.
Many Thanks
Steph
A great shopping experience.
A great shopping experience.
My order came really quickly with a personalised note in it …I had to email them because an item I ordered had been smashed and they sent me a replacement straight away .
29 de novembro de 2024
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