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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ron was great the entire process. Kept me informed and was extremely professional. The job was finished in quick and he stopped by to make sure everything was good. I would definitely recommend #1 Gar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tyler was great to work with. He was polite, punctual, knowledgeable and explained everything thoroughly. Initially worked with him through warranty company, however had him come back for items not co... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Austin was great. We were last on his day's schedule so it was evening when he arrived, but he was friendly, efficient and answered all our questions readily as if itwas his first job. Also, he did th... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Portas de Garagem

Escrito pela empresa

#1 Garage Door repair OPTIONS! Easy, fast, no pressure, reliable, and safe garage door repair! 🔴 Red – Urgent repairs (huge 4yr door-parts, 1yr electronics warranty.) 🟡 Yellow – Worn parts (+2 yr warranty & 10% off) 🟢 Green – Upgrades (+2 yr warranty & 10% off) Combine for up to a 5-8yr warranty & 20% off entire repair! #RoaringWithRepairOptions 🦁


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for your kind feedback, Mary! 😊

We’re so glad to hear that Ron Ross provided you with professional service and took the time to clearly explain everything. Making sure our customers feel informed and confident in the work being done is very important to us.

We truly appreciate you choosing #1 Garage Door, and if you ever need anything in the future, we’re always here to help! 🚪🔧

Avaliado com 5 de um total de 5 estrelas

On time, solid communication, and honest

Prompt, great communicator, fixed the issue, and did not try to up-sale. Very respectful. Already recommended to a friend. Says it all-

27 de março de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you so much for your kind words, Lorri! 😊

We’re happy to hear that you experienced prompt service, clear communication, and honest work throughout the process. Providing respectful service without any pressure is something we take pride in, so your feedback truly means a lot to us.

The fact that you’ve already recommended us to a friend says it all, thank you for your trust and support! If you ever need anything in the future, we’re always here to help. 🚪

Avaliado com 5 de um total de 5 estrelas

Garage Door operation

Very professional and courteous. Quickly assessed the problem .

25 de março de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for your feedback, Tim! 😊

We’re glad to hear you had a positive experience and that the issue was quickly assessed. Providing professional, courteous service while getting to the root of the problem efficiently is exactly what we aim for.

We truly appreciate you choosing #1 Garage Door, and please don’t hesitate to reach out if you need anything in the future—we’re always here to help! 🚪🔧

Avaliado com 5 de um total de 5 estrelas

Ron was great the entire process

Ron was great the entire process. Kept me informed and was extremely professional. The job was finished in quick and he stopped by to make sure everything was good. I would definitely recommend #1 Garage Door.

18 de março de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you so much for sharing your experience, Marc! 😊

We’re glad to hear that Ron provided such great service from start to finish. Keeping you informed and ensuring everything is working properly are exactly the standards we strive for, so it’s wonderful to know he delivered on that.

We truly appreciate your recommendation and your trust in #1 Garage Door. If you ever need anything down the road, we’re always here to help! 🚪🔧

Avaliado com 5 de um total de 5 estrelas

Great Exprience with Mr Mike Edwards

Mr. Mike Edwards provided great, professional services and very constructive proposals. The communication has been very helpful. I would like to recommend him and # 1 Garage to my friends.

10 de março de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you so much for your kind words and for taking the time to share your experience! 😊

We’re thrilled to hear that Mike Edwards provided you with professional service and helpful recommendations. Clear communication and quality workmanship are exactly what we strive for, so it means a lot to know that came through during your visit.

We truly appreciate your recommendation and your trust in #1 Garage Door. If you ever need anything in the future, please don’t hesitate to reach out—we’re always happy to help! 🚪🔧

Avaliado com 5 de um total de 5 estrelas

My tech was Josh first time with this…

My tech was Josh first time with this company was very satisfied with Josh he was very professional and very polite and very easy to work with Ihad a great experience thanks to Josh

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

We appreciate your feedback! It's wonderful to hear Josh provided professional and polite service on your garage door repair. Thank you for sharing your experience with us.

Avaliado com 5 de um total de 5 estrelas

Ron was our garage technician and he…

Ron was our garage technician and he arrived during the time he stated with a text. When he got here he went through what was wrong with the door. I should mention that prior to there was another person that came out to fix the door however made it much worse than before and left it that way and did not come back. But Ron was nice enough ti fix what he messed up as well. In addition fixed the wheels on our screen. Thank You Ron!!! Great work!!!

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for sharing your positive experience! We're delighted Ron could provide a professional garage door repair, fixing the prior issues and attending to the screen wheels as well. Please don't hesitate to let us know if you need help again!

Avaliado com 5 de um total de 5 estrelas

Corey

Our Homeowners warranty brought this company out to us for our garage door opener repair The tech was Corey very professional and informative Went above and beyond to help and fix our problem.Especially since the part was no longer available and him and company provided wonderful customer service by finding and bringing a new opener that was compatible to the one we had

30 de janeiro de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you, Robert and Annette! We're thrilled Corey could provide professional service and resolve your garage door opener issue with a compatible replacement. Your satisfaction with our garage door repair service means so much to us!

Avaliado com 5 de um total de 5 estrelas

Great experience!

Jamie was awesome! Very informative and helpful!

12 de janeiro de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you, Anna! We're thrilled Jamie provided such a great experience and helped with your garage door needs. We'll share your kind words with them!

Avaliado com 5 de um total de 5 estrelas

Michael, the technician

I would just like to say that Michael, my technician, came out and did service on my garage a couple days ago, and I was very, very pleased with his work!! Not only that but with his personality and his friendliness!! Thank you Mike. Well done!!!

6 de janeiro de 2026
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for sharing, we're thrilled to hear Michael provided excellent service on your garage door! We'll make sure to pass along your kind words. If you ever need help with garage door repair or maintenance, let us know!

Avaliado com 1 de um total de 5 estrelas

This company does not want to call me…

This company does not want to call me back.I've asked for the owner to give me a call back.But he has been non responsive, and I guess all the employees have been fired and I would never use this garage.Door company?Because why your warranty will be denied ninety eight percent of the time.If you're looking for a garage or a company for your garage door do not call this company

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nick was wonderful

Nick was wonderful
Very kind and friendly
He helped explain everything and set up my remotes
He definitely went above and beyond what most people would expect

28 de novembro de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for sharing your experience! We’re thrilled to hear Nick provided excellent service and ensured your garage door opener was set up perfectly. We’ll pass along your kind words to him!

Avaliado com 1 de um total de 5 estrelas

Be careful they will try to overcharge you

All I needed was to replace my Spring on my garage door however, the repairman try to rip me off overcharging me for stuff that don’t need to be done. The repairman state that the #1 Garage requires him place all new parts before installing new springs. However it was nothing wrong with parts he wanted to replace. The garage door is only three years old. My home is only 3 years old. It would cost me out-of-pocket $1339.00 that with me using my Home Shield insurance. Integrity my 🤬. Smh

11 de novembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

my sister had garage door fix with…

my sister had garage door fix with them, said they are fine

27 de outubro de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for sharing your feedback! We're glad your sister had a positive experience with her garage door repair. If you or she need assistance with a garage door spring or opener in the future, we're here to help!

Avaliado com 5 de um total de 5 estrelas

Garage door

Tyler arrived timely. He was very respectful and professional. Tyler did a great job with explaining the issues that were going on with my garage door. I highly recommend this company.

6 de outubro de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for sharing your experience! We're delighted to hear that Tyler provided professional service and clear explanations about your garage door. Your recommendation means a lot, and we're always here if you need assistance in the future!

Avaliado com 5 de um total de 5 estrelas

Donovan did an excellent job

Donovan did an excellent job. Very friendly and knowledgeable. Highly recommend!

11 de agosto de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Thank you for your kind words, Clay! We're thrilled Donovan exceeded your expectations with the garage door repair. Your recommendation means a lot to us!

Avaliado com 1 de um total de 5 estrelas

Unprofessional, Dishonest, and Rude – Avoid at All Costs

for Charlotte business:
#1 Garage Door LLC was dispatched through my home warranty service to replace a worn garage door opener belt. From the start, their behavior was unprofessional and seemed more focused on upselling unnecessary repairs than addressing the actual issue.

They refused to replace the opener belt unless I first agreed to replace my rollers — an unrelated and unnecessary step. When I declined their overpriced recommendations (which were nearly three times what others quoted), they falsely reported to my home warranty company that I refused service, and my claim was abruptly cancelled.

The technician was rude, dismissive, and clearly uninterested in helping once I declined the upsell. It felt like a setup to either overcharge or cancel the job altogether.

This company is not trustworthy. If you're looking for honest and professional service, stay far away from #1 Garage Door LLC. They are not there to help — they are there to take advantage.

8 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Austin did an Amazing job!

Austin did an Amazing job!! He was courteous, professional, knowledgeable, and efficient. I’m so glad he fixed the garage door.

11 de julho de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Hey Cat! YOU ROCK for leaving such an awesome review! We're so glad Austin was able to get your garage door fixed quickly and professionally 🛠️. He’ll be pumped to hear your kind words. If you ever need help again, we’ve got your back! 🙂

Avaliado com 5 de um total de 5 estrelas

Collin was excellent

Collin was excellent! He was extremely knowledgeable, friendly, and professional. He also completely the repairs very quickly. He is a great technician and a highly recommend!

14 de julho de 2025
Avaliação não solicitada
logotipo da #1 Garage Door

Resposta de #1 Garage Door

Hey Melanie!
WOW — thanks a ton for the awesome review! Collin will be happy to hear your kind words. We’re lucky to have him on our team. Glad he knocked out those garage door repairs quickly and professionally 🛠️. If you ever need anything else, just give us a shout.

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