Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Huge thank you to Kevin Nguyen for his patience and understanding. Even though I struggled to explain myself clearly, he took the time to really listen and showed genuine empathy throughout. Outstan... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.

Avaliado com 5 de um total de 5 estrelas

Recieved free advice from Tenants Advice about repairs in my council property. They sent us Mr Bobby, who is professional, friendly, and genuinely tried to help. He went around and checked everythin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt tr... Ver mais

Detalhes da empresa

  1. Centro de Defesa do Consumidor
  2. Serviços de advocacia

Escrito pela empresa

Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

694 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Extremely Helpful

Came out the day after contact. Kevin Nguyen was extremely helpful in getting the process started.

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Huge thank you to Kevin for his…

Huge thank you to Kevin Nguyen for his patience and understanding. Even though I struggled to explain myself clearly, he took the time to really listen and showed genuine empathy throughout. Outstanding customer service—much appreciated!

Esther

22 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really good experience from the start…

Really good experience from the start very quick response and very quick with there visit to my home, the young man that came was professional and very polite and helpful a answering all questions that was asked then quick response with moving forward thank you

16 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Polite

Polite, well mannered and really professional, Asim who visited my property was really thorough with his inspection, explained the process in detail, would definitely recommend this company, brilliant to deal with.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Attendance with Tenants Advice

Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience with…

We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt truly supported throughout the whole process. Highly recommend!

10 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and excellent customer service

Customer service is excellent! the fact they have plenty female and male staff including surveyors too which ensures as a female you can always talk to a female to feel at ease. Everything I was told happened exactly when I was informed it would, very quick responses, always explain everything for you to understand. The surveyor visited within the week for the first survey too establish if you have a case, he did such a professional job and also an excellent report. A solicitor was appointed immediately after survey and took on the case straight away contacted me and advice me straight away as to how the case will proceed. Excellent service from everyone involved. If you have a housing repair issue this is the Company to help you get them resolved.

2 de abril de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

Hi Pansy,

Thank you for brilliant review. From start to finish we strive to ensure everyone we assist feels heard and supported from start to finish. It's great to hear this has been relayed in your experience with our team!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Avaliado com 5 de um total de 5 estrelas

Service from this company is excellent

Service from this company is excellent, they book appointment promptly and actually come out to check the disrepair, I am satisfied with the service from this company

8 de abril de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Avaliado com 5 de um total de 5 estrelas

Asim

Asim was a very polite caller. He was respectful and listened carefully. He also explained the process clearly and listened to any concerns . Highly recommended

1 de abril de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Avaliado com 5 de um total de 5 estrelas

1st appointment

Was very reliable with appointment set up and before arriving called in advance that Asim is coming over for inspection
Very kind and respectful

1 de abril de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Avaliado com 5 de um total de 5 estrelas

Samrawit

Hi, I appreciate you coming over today to inspect the issue. He explained good he so nice hard working look all over I apricate bless him 🙏

1 de abril de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Avaliado com 5 de um total de 5 estrelas

Gentleman came to my propety was very…

Gentleman came to my propety was very patient as school holidays and ihave full house, i kept him esiting but he was very understanding b it he got the job done. Thank you so much rehan. Very politr and bring very oatient

31 de março de 2026
Avaliação não solicitada
logotipo da Tenants Advice

Resposta de Tenants Advice

Thank you for the great review!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais