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The Nurture Group is the UK's leading provider of grounds maintenance, landscaping, arboriculture, plant displays, winter gritting and pest control services. Founded in 2008, the company has grown around a commitment to long-term relationships, quality service and environmental responsibility, and today operates with a team of over 4,500 professionals from more than 120 service hubs nationwide. Nurture Group brings together five industry-leading brands: Nurture Landscapes, Gavin Jones, Tivoli, Gristwood & Toms, and Nurture Pest Control, combining the personal service of a local provider with the scale and expertise of a national company. The business is guided by five core values: Passion, Respect, Integrity, Diversity and Expertise, and is committed to becoming net zero by 2030.
Reino Unido
2,6
5 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I don’t have a registration for your kamikaze driver as I was cycling. I did contact you, but tbh your staff was very dismissive and basically said no chance. So much for your high end tracking software. Utterly useless. Find the Tivoli driver in Grindisburgh at 4pm on Wednesday and your on !!
This company are paid indirectly by the residents to manage the estate open spaces and gardens. Apart from just the cutting grass they are hopeless.
Resposta da Nurture Group
Hi Philip,
Thank you for taking the time to leave a review. We are sorry to read your comments and would like the opportunity to understand the circumstances properly.
At present, we are unable to identify which estate, client or contract your comments relate to, so it is difficult for us to investigate what has happened or respond meaningfully. If you are able to contact us with the name and location of the estate, together with any further details, we would be very happy to look into this and ensure the matter is reviewed by the appropriate team.
I would not recommend this company to anyone. They bought the previous garden maintenance company we used for many years and from then on our gardens beauty has gone downhill. It’s impossible to talk with anyone to resolve our issues.
Resposta da Nurture Group
Hi William,
Thank you for your feedback. We are sorry to hear that you have been disappointed with the service you have experienced.
We would very much like to understand which client, site or contract your comments relate to, as we are unable to identify this from the review alone. Once we have that information, we can look into the concerns you have raised, understand the history and make sure the appropriate people review the matter properly. Please do get in touch with the relevant site details so that we can investigate further.
We had out garden landscaped by this company 2 years ago. They were supposed to return and remedy the mess they made, however they did not and they do not return calls, all we get is statements every month as we withheld a portion of payment. The portion of the garden they messed up is unusable. Strangely, for a large company they do not have a presence on trustpilot which I can only assume is deliberate.
Resposta da Nurture Group
Hi Moira,
Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and would like the opportunity to understand the situation in more detail.
From the information provided, we are currently unable to identify the property, client or part of the business involved, and therefore cannot verify or investigate the circumstances described. If you could contact us with the property location, the company or contract you dealt with, and any relevant details, we will ensure this is looked into by the appropriate team. We take concerns of this nature seriously and would welcome the opportunity to establish the facts and respond appropriately.
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