Nutrisystem Avaliações 

Nutisystem is a terrible company to deal with! You lose weight because the food is so awful! If you run into a problem with an order, expect to spend an hour on hold before someone from bumfuk Pakistan answers your call! The food is so bad that there were days I just couldn't face having to eat it!

I have ordered twice and each time, items that I ordered were omitted. I submitted for replacement and the replacement arrives with the next order. BUT I have to keep ordering because the items will only come with the next shipment. So it seems that they leave items out so you HAVE to order again to got the items they left out.

Nutrisystem is run by lowlifes, crooks, and scum. I wanted to cancel my subscription, and you cannot get through to them. You have to push a certain number to cancel your order, and no one ever answers the call. This deliberate act on their part. They do not want you to cancel your subscription. I emailed them, and the email came back as undeliverable. I emailed them again 3 days before it was time to ship my order telling them I did not want the order. They deliberately ignored my email until the shipment had shipped. Then they said due to high volume of emails they did not get to it in time to cancel the order. They are scum. Then they said to let them know if I wanted to cancel my plan. That is what I had been trying to do for 3 weeks before it shipped. Their policy is to let them know by 6 pm the day before the shipment to cancel any order. I had been trying for weeks. They are truly run by lowlifes. Visa got my money back.

2 of our orders were damaged by FedEx in shipment. While replacements were provided, the auto delivery schedule was totally screwed up. We received a regular delivery of frozen products, then less than a week later, they scheduled another one, with no place to store it. They could not cancel it, and would not allow us to refuse delivery, or provide a refund. Horrible customer support!

I would leave a zero star. they dont answer the phone. i wanted to try it was told one payment and they have been charging me monthly even though i canceled my membership. now cant even log on to try to reach someone since they dont answer the phone and its saying it doesnt recognize my email. DO NOT USE THEM!!!!!!!!!!!!!!!!!!!!!!!!!!

If I could give zero stars, I would.

This is a horrible company. I’ve been trying to cancel my subscription for weeks. I’ve called multiple times, waited on hold for hours, and never got a response. When I press the option to request a callback, no one ever calls back.

I also sent emails to their customer service, and they bounced or were completely ignored.

I’m leaving the country, and Nutrisystem is still sending deliveries and charging my credit card. I will now be forced to cancel my credit card just to stop them from billing me — a huge inconvenience with many accounts connected to that card.

And to make matters worse: the food is awful — heavily processed, full of sodium, and tastes terrible. This has been a complete nightmare from start to finish.

Do not sign up. Avoid this company at all costs

Very disappointing. Had used Nutrisysten before and was pleased with the food. I've recently gone back on Nutrisystem and was greatly disappointed. The frozen items were melted and inedible. They replaced the order which was also melted. I cancelled my membership as it was a waste of money due to this.

Customer service is horrible.No one answers the phone. I would like to cancel my subscription.
Online chat directs me to type in Agent for a call, still no connect. My cell phone is charging while on hold.
This is ridiculous. I used Nutrisystem before, thought I would try it again to help me get back on track, which it did. And now I want to cancel. This is so time consuming and frustrating . Sad. Never again

I'm on hold for almost 45 minutes! I'm calling to cancel my account as I have reached my goal weight and this is tge 3rd time I'm calling today!! Since2:23pm. Spending way too much time on this! Don't bother with this auto delivery bs go to Walmart they have 5day plans in the freezer sections!

Brushing scam

I started receiving packages from this company that I never ordered, addressed to my name and home. When I contacted their customer service, they were not helpful at all. This seems to be part of a brushing scam. Be careful — something doesn’t feel right here.

Although, I used NS over 20 years ago the food was awesome and I never had any issues.
NS helped me to shed 50lbs back in the 90s and as always NS is still GREAT after all these years. They are still around helping customers succeed in living healthier lives. FIVE STARS *****

I've been on this plan since the end of January with a weight loss goal of over 35 lbs. The first month I lost 8 pounds and a few inches. However, since that time NOTHING has happened, no loss at all. I contacted their coaching department to be told I needed to increase my calories to 1500 from 1200 which is what I was given by their app. I was told I wasn't getting enough calories to lose weight. Been on this a little over a week with little lose. Had another coaching call scheduled for today, however my phone was hung up from another call and therefore I missed it. I tried to reschedule for this week prior to my next order and I had nothing but trouble trying to get someone to speak to and then when I did I was told I had to wait until next week for a coaching call. This is NOT cheap for not much in results. I am totally disappointed in this program and their service to their customers. Seems to just be about making the money.

The food is mostly good but always, always arrives with broken packages. It’s getting ridiculous now because it’s every single time

These guys started sending me packages and billing me out of nowhere. I don’t know how they got ahold of my credit card info, I had never even heard of this company until their charges started showing up on my credit card statement. Their customer service is abysmal and they made no effort to reverse the charges. My credit card company is treating this as a fraud case. Avoid this mess.

I've been a loyal Nutrisystem customer since 2015, but my most recent experience has left me extremely disappointed. On Saturday, April 26, I received my order, and the entire frozen portion—64 items including breakfasts, lunches, dinners, snacks, and ice cream—was either partially or completely thawed. The dry ice was mostly melted, and the packaging was not the usual Styrofoam container but instead a box loosely wrapped with Styrofoam.

I called that evening to report the issue but was met with an awful automated phone system that would ask questions but not recognize or accept correct responses. It repeatedly disconnected me, and I couldn’t get through to a human being.

On Sunday, April 27, I finally spoke to a representative. I explained the situation and requested a replacement. I’m 65 years old, and consuming food that has been thawed and refrozen is a serious health risk. The rep spoke with a supervisor and came back to tell me I should be able to eat the meals, and they would not be replacing them. That is unacceptable.

I called back again on Thursday, May 1, hoping to speak with a supervisor directly. The person I reached told me to call back in an hour—completely dismissive.

This is not the kind of customer service I expect from a company I’ve trusted for nearly a decade. In the past, Nutrisystem has replaced thawed or damaged meals—especially during Texas heatwaves.

I’ve since canceled my subscription, and I’m demanding a refund for the frozen portion of this order. I refuse to pay for food that arrived in unsafe condition and was deemed "fine" by someone who didn’t even inspect it.

Nutrisystem, do the right thing.

My order was delivered without any dry ice. I’ve had more than one bad experience with them, and this was the straw that broke the camels back. I immediately called them and they wanted to resend the food, but I told him to just refund me the money as the customer service and the product has failed me. They would not refund me my money so I had to dispute it with my bank and actually ended up losing. so basically they stole from me. This company has the worst customer service and does not stand behind their product. Do not use them.

I would give Nutrisystem a zero star rating if I could. They sent my order to the wrong place, not once but twice. When I told them I didn't receive the food this time, they said they would send the driver to go pick it up at the place it was delivered to. It had been lying out in the hot sun for five days because the people who lived there were away. They wanted to have the spoiled, now unfrozen, food picked up and brought to me!!!!!!!!!! They refused to reimburse me, told me I would have to pay for it anyway, and told me they would keep sending me orders. I called my bank and told them not to issue any more payments to them. Their food was only good the first few times I received it. Some of the people working there were horrible individuals. One horrible individual kept putting me on hold and refused to tell me where she was located. She just kept saying the Caribbean. When I asked her where in the Caribbean, she just kept laughing and refusing to answer any of my questions. BUYER BEWARE!

Orders are now being delivered short items and if you log it in there system they can't change it and process a replacement. Have to wait till following monh even tho you paid for it. They won't hesitate to take your money tho.

Scumbags, we all get busy with life and a ton of emails. I haven’t used this system for well over 10 months. I saw charge today for an auto renewal, I called them and said I haven’t even logged on for over 10 months and requested a refund on the order renewal. They take a hard line no refund policy, it’s just a lousy company thing to do as far as I’m concerned they’re ripping people off. They thrive on people forgetting or renewal. These are the types of companies that everyone should stay away from

Most food is highly processed. There is no way to cancel your plan online. You must call them where they give you a very hard time before they finally cancel your plan.