Nutrisystem Avaliações 

The first time I tried Nutrisystems, I was twenty years younger and lost twenty pounds. Twenty years later, I joined up again in 2023 and lost ten pounds over six months and was happy to continue, but it was way too much food (if combined with flex meals). They are aggressive in delivery. I delayed a shipment by two weeks, then received the regular shipment again, two weeks after that. As I was trying to stuff all of the frozen food for two orders in a small Whirlpool Princess freezer, I slammed the door shut on my right hand while trying to keep the food from falling out of the freezer, crushing my my carpels. $699.96 for two months of food delivered in two weeks; $1734.90 total for five months of hard work trying to stomach most of the processed food; hand in a cast; canceled the gym and gained back everything I'd lost, plus some.

As to the food itself...The frozen foods come in giant cooler-size, styrofoam boxes that require a trip to the landfill where they are buried—excessive, not environmentally friendly packaging. It's like burying a Yeti cooler in the earth every time. The only way to prevent that, is to order dry food and microwavable meals in a bag. The food is highly processed. Too many sugary breakfast offerings. Some of the dry lunch offerings are barely palatable—too many sugary bars. The freeze-dried eggs of twenty years ago were great, but to get eggs now, you have to order frozen. The non-frozen dinner meals in a bag are pretty good. The frozen meals are all good, but again, the styrofoam cooler packaging has to go into the earth.

The food that was advertised with the plan and tasted the best, was usually out-of-stock or vanished without explanation. So lesser quality substitutes had to be made.

The Numi app is a plus, but in the end, there is no exit plan for maintaining your weight without Nutrisystem once you've reached your goals. I was disappointed that I gained back ten pounds that cost $1734.90 and took five months to lose.

I’ve used Nutrisystem in the past and had great results….I was ready to give another go here in 2024 BUT WOW all these reviews are absolutely a buzz kill. I remember my last time things seemed to be going down hill a bit in customer service and ordering APPARENTLY I was right and I’m just going to say this: customer service matters. There’s no way I’m going to spend my hard earned money here with all the recent issues. Fix your company and repair where you went wrong (which was probably cutting your workforce and trying to go more software-online-Ai related) before you lose your entire brand. I’m pretty sad you’re no an option in my plan anymore—-

I have been a regular Nutrisystem customer over the years - I typically need only 1-2 months of food to meet my goal of losing 6-10 pounds. I have always enjoyed this system until this July of 2024. I signed up for a month and made sure autofill was not checked. Despite this, Nutrisystem sent me an autofill order my consent. When I tried to get my money back, I was told that I could not and that they changed their policy to automatic refill with no notice. Additionally, I did not receive the meals that I ordered and cheap ones were substituted. Customer service at Nutrisystem is non existent. Run!!!!!!

Pretty much echo what everyone else is saying about customer service. I used their products for two months with decent results. TRIED to sign in to my account to select food for the next order, for three straight days and all it would say is “server error 500” TRIED calling, for three straight days. Never spoke to a human. When it said it was forwarding me to someone to cancel my account the line would go dead. So now I am calling my credit card company to block this company. Never again.

I am a returning customer with Nutrisystem and have never been so dissatisfied this go around. I had a goal of losing 40 pounds and achieved that goal within about six weeks. I used the food that Nutrisystem provided initially, however, I was able to maintain and even lose weight eating healthier foods at reduced portions. While I appreciate what Nutrisystem has done for me, I no longer needed their services. I went to the website to try and cancel the program where I was only given a phone number that you had to call and talk to someone that very persistently tried to talk me into staying with Nutrisystem. She offered a reduced dollar amount for the next shipment, told me that it would be better to get the food and use them every other day, and that by not using the food would most definitely cause me to regain the weight. After telling the somewhat rude lady that I was not going to go forward with the program no matter what she said, she told me that there would be a $125 cancelation fee due to the promotion I received when I initially ordered. I told the lady to cancel my plan and expressed my frustrations, telling her that I would not be coming back ever, nor would I be recommending them to any of my Army friends and family. As soon as I hung up the phone, I received a notification that $125 was pulled from my checking account. It seems that they are quick with some things…

I just got off the phone with Sabrina at Nutrisystems. I called because I did not feel I got the order that I thought I was going to get. I had used Nutrisystems before and was very pleased with the results. This time I received shakes that I did not order because I already get protein shakes from another company I am involved with. I only got 20 snacks when I was expecting 40. Sabrina proceeded to tell me that the shakes were the 2nd snack. She then told me that since I ordered Complete 50 5 day plan that's what I get. I had paid for 3 months. She said I can't change it until after my second order since I prepaid. She then wanted to argue and said "did you read what you were getting before you clicked order?" Obviously I missed the differences but that still doesn't explain why they can't adjust the order before my second shipment. It is terrible customer service to argue and use your details to show a customer they were wrong. I may have made the mistake of not realizing what I was getting but there is no reason to not be able to fix that problem. I prepaid 3 months. I finally told her to get me what I wanted to give me a refund.

Nutrisystems. Great product. Terrible Customer Service.

Nutrisystem has changed quality of service,product quality, concern for you! Your order will be wrong, and when you call to report it they leave you on hold for over fifteen minutes hoping you will hang up. If yoour unhappy about the service you can cancel your second order of auto ship for $12`5.00 and no apology. They are actually ready for you to cancel because they then take in more profit by this additional charge. The quality of the food has gone away. I made an honest mistake and as a return customer from years ago, i expected to get quality service and product like the old days. Take this company off your list, do not beleive the commercials,print ads, or other recommendations. I am very disappointed in this company and ripped off financially from their cancellation policy. My advice is do not beleive any thing they say and read reviews!

Nutrisystem is a complete and total dumpster fire! do NOT use this program. Not only are they expensive as crap, they won't accept returns (probably because people would try to return it daily)

I set up my account to go out on the 4th week of every month and they jumped the gun and took money out during the 2nd week of the month and only would offer me $30 even thought it was THEIR fault for going out 2 weeks before I had it set up. They claimed that I changed my time but couldn't give me proof of this.

this company is 100% a rip off. They should be investigated and shut down.

In an age where most can "cancel" any kind of service without the need of talking to someone who tries to keep you on board by bullying you Nutrisystem does exactly that. they force you to have to call them so that their rep's can bully you or (entice you) to try and stay with their horrible company.

God forbid you try and call them BEFORE your window of time comes up as no one will pick up the phone and while they do seem to offer that whole "someone will call you back" no one does.

DUMPSTER FIRE! DO NOT USE THIS COMPANY!

They offered me a 6 month plan that whenever I ordered their frozen meals I would get 30% every time I ordered. Of course I had to pay the price but I thought it was worth it and I liked it a lot. Until 3 months after and they took it away without any reason. When I called to complain they said they have the right to change. I was ripped off and lied to. I strongly suggest no one use this product, the menu keeps getting shorter and they’ll screw you in the end. Horrible company

DO NOT TRY THIS PROGRAM!!! IT IS NOT WHAT IT USED TO BE!!!!! I decided to try Nutrisystem again. I had had great luck with the program in the past. After spending almost an hour with someone ordering my food for each daily meal, in detail, I was not sent all of the items that I ordered. Someone else in the company changed my order to send me some chocolate bars for breakfast for the first week to fast start my weight loss. However, I could not eat these bars because I am highly allergic to caffeine which I had clearly explained to the person I placed my order with. In addition, I was not sent all of the lunch items that I ordered. As a result, this entire process has been very frustrating. In addition, I have not lost the weight that I wanted to lose which was only 7 pounds.

Most of the food just isn’t edible. I went to cancel and was run around for at least 20 minutes! I kept explaining I was at work and just wanted to cancel! So keep this in mind! It’s not worth it I promise!

I think it's time to sue Nutrisystem. I see they gave up responding to complaints on here because let's face it thousands of complaints it probably becomes tiresome. Let me tell you read your ingredient labels. It will likely say BIOENGINEERED food ingredient(s). I developed NEUROPATHY while doing the program. I then am on their most expensive program and their Sesame Broccoli Beef contains fake meat. I saw dark brown chunks and removed them and they are firmer texture than gelatin but this supposed meat goes right through the grooves of the fork. What is it? I know the World Economic Forum says we should consider eating bugs to save the planet from elites caused climate change but is this Frankenstein food the solution or a warning of what is to come? I complained about freezer burned upon receipt food from overuse of dry ice and the fake meat in these meals and because I was cancelling they would not do anything about it. I started yelling and was told they would disconnect the call because I was being vulgar. I never used profanity. They said we got your money and there is nothing you can do. I tell you what you can do, call your credit card company and do chargebacks. You can go back up to 6 months of charges and quality is a very good reason for dispute which is what I will do. I worked with bank that had their own Visa and let me tell you people won disputes on less to complain about. Nutrisystem only cares about one time sales and that's it. Has been using Marie Osmond for decades and whoopie she lost a little weight. More money goes into advertising than the food they are selling to you. TopClassActions is another thing to consider as together we could also sue.

To get your refund if you are unsatisfied in the first 7 day mean before you even receive your food you need to cancel. If I knew the food was so tasteless I wouldn't have tried it.

Prepare yourself for a culinary letdown of epic proportions. Brace as disappointment marches in, draped in the guise of a meal. Oh, the plan you've invested in, a siren song promising satisfaction, yet lurking within its fine print, a cruel clause reveals itself: a staggering $125.00 ransom for your freedom.

And the food? A symphony of mediocrity, conducted by processed ingredients devoid of soul, leaving your taste buds to wither in despair. Freshness? A distant memory, as each bite plunges you deeper into the abyss of flavorless despair.

Similar experience to the other reviews here. They try to charge you for canceling, then customer support tells you it's your fault for not reading the fine print. The food was about what you'd expect (not good), but atrocious online experience. I feel kind of bad for support reps because they're just regular people who represent terrible companies to make a living, but it was definitely a bad support experience as well. Telling the customer, "You should have read the fine print," is a lot like saying, "You should have known not to trust us." Lesson learned, Nutrisystem.

I ordered the first package and everything went well. I hated the food. Snacks are ok but the food is awful. Then I am charged almost $500 on my credit card. I immediately call them and tell them I didn’t order anything. They say that when I bought it the first time I automatically subscribed to the meal plan. And that they couldn’t give me a refund because the order had already been fulfilled. They said they sent me an email 72 hours before but I never received it or I would have cancelled the order. Now I’m stuck with terrible food I haven’t even received yet. And I have to pay for it. It’s ridiculous. Never again. Do not recommend to anyone.

I was on Nutrisystem about 2 years ago and decided to get a few more pounds off recently. I liked the food and the company years ago but it is unrecognizable now. The customer service reps you get on the phone and ones you chat with seem like they cannot be bothered to help or answer questions. I know how orders work because I've done this before, but this time I put my 2nd order on delay through the automated system. For whatever reason that date did not stick and NS was shipping a few days early. I hadn't picked my foods yet and I hadn't gotten paid so when I got the email I immediately called cust serv. She proceeded to tell me that even though the order was just sent back to the warehouse and not fulfilled yet, there was nothing they could do. It was going to ship. I tried to speak a supervisor, etc. Noone cared. I told them I was going to refuse the dry and frozen order when it came. Again, they didn't care. I did refuse both and got charged for both. So I was without the food and out $300+ dollars. I tried working with my bank, but they have gotten very laissez faire also about helping it's customers. I would NOT recommend Nutrisytem to anyone. I'm sure there are other companies that really appreciate your business and want to be helpful.

This is basically bars and boxed food with little taste. Can't cancel online. They indicate they have a text chat for customer service, but it's just a bot, that pulls information from their FAQ. When you call you are on hold. I'm on hold 40 minutes so far, probably because I indicted I want to cancel account. If I said I was new customer I'm sure they would answer right away. Steer clear of this and work on your own to lose the weight.

Did not receive notice of 2nd shipment and when I called was told I would be charged $520.00 for the food plus $425.00 cancellation fee, when asked to speak with mgr was not transferred. Food has too many carbs for me and did not help me lose any weight.
Unable to opt out of emails I am now receiving from them.

Garbage company with even worse food. I should have read more reviews. Everything is EXTREMELY processed and full of bioengineered ingredients. Everything that causes cancer! Cancelled after my first month and they charged me $125 but its cheaper than another $450 for awful food. They scam you with the cancellation fee due to how many people cancel. Its unethical.