Despite a hiccup initially ( order delivered to wrong door) my new parcel arrived yesterday. Everything thing is delicious, we bought the corn just to try it, wow new best snack. The chocolate gingers... Ver mais
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Veja o que dizem as avaliações
Great service had couple issues with royal mail but they were spot on and sorted it out
Ordering is easy. Delivery is prompt. The products are excellent quality and varied. Great value too.
Brilliant as always. I am informed in advance of my order to give me chance to cancel if I wish. Then told it has been dispatched I receive my nuts within a couple of days. Then I just have to make su... Ver mais
Detalhes da empresa
Escrito pela empresa
Nuts Oasis is a UK-based supplier of raw nuts, roasted and salted nuts, crackers, and confectionery. We operate out of London, UK, and focus on providing high quality, fresh nuts to our customers. Each ingredient in our products is carefully selected to maximize both its nutritional benefits and taste. We use only the finest produce from around the globe. We produce over 100 types of nuts and confectionery using our unique roasting and mixing techniques.
Informações de contato
Reino Unido
- info@nutsoasis.co.uk
- nutsoasis.co.uk
4,6
Excelente
422 avaliações
Pede aos clientes que avaliem
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Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
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Good Quality.
Nuts of good quality dispatched promptly. I will order some again, which really says all you need to know.
17 de julho de 2025
Good quality products and delivery.
28 de julho de 2025
Fast, good quality, neat pouches
Fast delivery, good quality product, like the resealable pouches.
7 de julho de 2025
wrong product
I believe I ordered 2 bags of brazil nuts; instead I got 2 bags of mixed nuts.
14 de julho de 2025
Resposta da Nutsoasis
Thank you for your feedback, and we’re very sorry to hear about the mix-up with your order. This isn’t the experience we want for our customers. Please contact us at info@nutsoasis.co.uk, and our team will be happy to resolve this for you as quickly as possible.
Kind regards,
The Customer Service Team
Nuts Oasis
Everything I have bought from Nutoasis…
Everything I have bought from Nutoasis has been first class
The various nut flavours are so tasty and my favourite the dark chocolate ginger is to die for
25 de junho de 2025
Delicious fresh tasting nuts Carefully…
Delicious fresh tasting nuts Carefully packed Will be back for more!
1 de julho de 2025
Excellent all round!
Excellent all round!
From ordering to delivery to consumption all great. I've recommended you to friend already. The dark chocolate covered nuts are really some of the highest quality I've ever had!
30 de junho de 2025
I did not receive the pumpkin seeds I…
I did not receive the pumpkin seeds I ordered
The company said they had delivered but the photo sent from courier was not my address I paid by Apple Pay who always get my Address right!!!!!
When I complained they said confirm your address so I put Flat 12 as I live in a block of flats! They said they won’t do anything as I had given them my usual address of number 12 xxxxxxx xxxxxx
I have Never written a bad review on trust pilot before They had the cheek to say I could order again at a discounted rate!!!!!!
I will stay with whole foods in future where I have never had a problem
1 de julho de 2025
Avaliação não solicitada
Resposta da Nutsoasis
Dear Sarah,
Thank you for your feedback, and we’re genuinely sorry to hear about your experience.
We’d like to clarify that the delivery was processed based on the address originally provided at checkout:
12 Hamilton Grange, 2 Crowstone Avenue, Westcliff On Sea, SS0 8JT
After the delivery attempt, you informed us that you live at:
Flat 12 Hamilton Grange, 2 Crowstone Avenue, Westcliff On Sea, SS0 8NT
This is not just a clarification—it includes a different flat number and a different postcode, which may have contributed to the delivery issue. Unfortunately, courier services rely on exact address details, and even small differences can result in failed deliveries.
Despite this, we offered a new order at a discounted rate as a gesture of goodwill, aiming to resolve the matter fairly and promptly. We're sorry to hear that this offer did not meet your expectations.
We understand your frustration, and while we regret that this has led to your first negative review, we remain committed to resolving the situation with fairness. If you would reconsider our offer, we would be more than happy to assist further.
Warm regards,
Customer Service Team
Excellent products
Excellent products a little bit too morish, my greed is palpable..
5 de junho de 2025
etcchocolate raisins
All the products are very delicious, and the service is fast.
I love it!
11 de junho de 2025
Bought 1kg of Brazil nuts in dark…
Bought 1kg of Brazil nuts in dark chocolate back in January as my regular supplier ran out... Big mistake they were just as expensive but inferior in terms of the chocolate used! I found the nuts good enough quality but the chocolate tasted like horrible imitation... I certainly won't buy anything else from them and don't recommend. Should have bought less as my first order, my mistake.
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Nutsoasis
Dear Dorota,
Thank you for your feedback, and we're genuinely sorry to hear that our dark chocolate Brazil nuts did not meet your expectations. We take quality very seriously and only use chocolate sourced from reputable suppliers, but we understand that taste can be subjective and truly regret that you were disappointed.
We appreciate your comments about the quality of the nuts themselves and are always working to improve our products. Your experience has been noted, and we’d love the opportunity to make things right. If you're open to it, please contact us directly at our email info@nutsoasis.co.uk, and we’ll be happy to discuss a resolution.
Thank you again for taking the time to share your thoughts.
Warm regards,
Adam
Nuts Oasis
Excellent customer service Good quality…
Excellent customer service Good quality product.Received quick.Will repeat my order soon.
5 de junho de 2025
Very good quality products and good…
Very good quality products and good value also.
2 de junho de 2025
Can not rate highly enough
Can not rate highly enough. They are beautifully packaged, fantastic choice. The only bad thing to say is that they are so delicious I have already placed my second order! Don’t think twice, just try them!
9 de junho de 2025
Avaliação não solicitada
HAS FRESH AND AS TASTY AS YOU CAN GET!
30 de maio de 2025
This was the first time I purchased…
This was the first time I purchased from this site. Delivery was great and the chocolate Brazil nuts and the honey and chilli nuts were delicious.
30 de maio de 2025
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