Customer service was outstanding throughout with my order. My shirts were undersized, so I needed the shirts to be the next size up. They didn't hesitate in fixing the problem and getting new shirts t... Ver mais
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Excellent customer service! I'm normally a medium, but the medium shirts were more like a large when I tried them on. No problem, Khris and Khreen responded really quickly and resolved the issue... Ver mais
The customer service with O&W was like no other! Had to exchange shirts, but didn’t have to return the original shirts, quick turn-around, and no extra payment!
The shirts shipped were the size ordered. They did not fit appropriately. When we tried to return they wanted to send other shirts. We wanted a refund. They offered 30% refund. We are still in a d... Ver mais
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Excellent quality shirts.
I bought 4 muscle stretch shirts for my son and I am impressed with the quality and fit. I ordered a size M and they fit him perfectly. I was wary to begin with buying from a company I’d seen advertised on facebook as you never know if it’s a scam site or not but both me and my son are very happy with the shirts. No complaints here at all. Many thanks. I’ll definitely be buying more. X
Zosimo was excellent in getting my…
Zosimo was excellent in getting my issue resolved!Superb. Represented Oak & Weston extremely well. I’ll definitely be back!
Wonderful customer service.
Had a wrong size and they fixed it…
Had a wrong size and they fixed it quickly! Great support.
Brilliant Company to work with.
Brilliant Company to work with.
Customer service above 5 star.
Would highly recommend 👌🏼
Don't
Easily the worst product I've ever bought. Polyester shirts that felt like you're wearing a rubber dive suit. As for the shape difference for people with a belly....! Utter codswallop. Complete rip off both quality and marketing wise. You have been warned
Ordered 7 days ago with no shipping…
Ordered 7 days ago with no shipping details....Gonna cancel my order...
Customer service was awesome
Customer service was awesome. They addressed our needs when we needed to return shirts. They went above and beyond to take care of us.
Customer service was awesome
Customer service was awesome! They went above and beyond to correct an error in my order.
A great product for an awesome price
A great product for an awesome price. The customer service was excellent also in helping me with my purchase.
I’m floored with the level of customer…
I’m floored with the level of customer service I received. Very quick at responding and resolved right away.
Great quality and service
I found their products to be of fantastic quality and their customer service to be even better!
Amazing customer service!
My initial order did not fit me, as the shirt was too short. I emailed them about it via their website, I quickly received a response, and they offered to send me a new size without any question. Amazing customer service support! Khris in support was amazing. Thanks!
Poor
Poor . Never received item . Trying to get hold of them and get a refund . No response . Avoid this scam .
To be honest with you I was expecting a…
To be honest with you I was expecting a response days later. However, I got a response not even a couple hours. I am amazed and super grateful for you guys being attentive and response to us the customers. I truly appreciate you guys and I for sure plan on continuing business with you guys. Keep up the amazing work. Thanks again for everything! :)
From CHINA
I have ordered 5 shirts plus a long sleeve dress shirt back in September. The tracking number I received shows they are coming out of China! I still have not received my order. The tracking timeline does not match the dates either. WTH!!!! If it wasn't for the complaints about the product, I just now read, I would believed I was scammed!
Not what they advertise!
I am an athletic build and not a small guy. I wear size large in every shirt I own including polos, dress shirts, t-shirts, etc. and they are usually a good to snug fit in my chest and arms. I ordered some casual and polo shirts in a large size from Oak and Weston after seeing all of their advertising and visiting their website. First, let me say that their product runs large, I was practically swimming in the "large" size they sent. I had to reach out to them via email and their contact form on the website 5 times over a week just to get them to respond once. Their website says that I can return or asked for an exchange in the first 30days, so I asked for an exchange to a medium size. When they finally responded that wanted me to open all 5 packages and take pictures of the shirts they sent me. What kind of a response is that? Instead of simply saying here is your return info and shipping label (per their website) I received this: "To help us review your request as quickly as possible, could you please send us a few clear photos of the item? If applicable, we'd also appreciate a photo showing the issue you're experiencing.
Once we receive the photos, we'll carefully review everything and work on finding the best possible solution for you."
So, here is my warning to all, these guys are a marketing company selling marginal quality clothing likely made in China and drop shipped. They have been extremely slow to respond and to follow-through on their published return/exchange policy.
Maybe they'll surprise me and resolve this. If so I'll revisit this rating, but they have dug themselves a hole to get out of.
I ordered 3 shirts and I ordered them…
I ordered 3 shirts and I ordered them too small, I contacted for an exchange and they have not responded!! Customer service is terrible, would not order again!
BEEN SCAMMED!!??
BEEN SCAMMED!!! I was shipped WRONG color shirts!!! Ordered 5 but two not olive green they BROWN!!! Thats first issue... Second issue is 3 out of 5 shirts sizes fit differently, i measured them and they all off, like by 2 inches from chest... NO consistency. support email takes weeks to respond, im SO tired of their BS and they still havent refunded me, i feel like a ping pong and SO much time has wasted.. I have to wait a week to 2 for them to respond and seems they dont want to refund... I need them to do whats right! If they do, i will put an update...
The shirts are very comfortable very…
The shirts are very comfortable very good fabric, looks exactly like the photo’s recommend getting a size bigger then you are for a perfect fit
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