Oaklandsfurniture Avaliações 

131
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

We bought a new bed and bedside tables from Oakland Furniture the end of January 2026, so a solid wood bed frame a d headboard. Within 4 months of having the bed the headboard began splitting in the m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently purchased a two seater sofa and puffe stool and a double bed from you Llandudno showroom , What amazing staff especially Phil the manager , he went above and beyond to help us , nothing... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service start to finish! Couldn’t fault anything! Hadn’t anticipated buying anything! Went twice in one day (Sunday) as we were unsure on the items that we liked fitting. Went back ordered d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wow what a fabulous find. Oakland Furniture is a treasure trove. Walked in to have a quick look at bedroom furniture. Ended up purchasing a bed? Plus the furniture. Fantastic choice, wonderful st... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Camas
  3. Loja de Móveis para Quartos
  4. Loja de Iluminação
  5. Loja de sofás

Escrito pela empresa

Welcome to Oaklands Furniture, your premier destination for quality furniture in Bromsgrove, Worcestershire. As a trusted family business with over 30 years of experience, we take pride in offering a wide range of furniture to elevate your home. Our showroom is a treasure trove of exceptional pieces, from luxurious sofas and elegant dining furniture to a vast selection of lounge furniture that caters to every taste and style. Step into our expansive bed showroom, where you'll discover an impressive collection of beds, mattresses, and bedroom furniture, ensuring a restful night's sleep and a beautifully furnished bedroom. Explore our display of rise recliner chairs, accent chairs, bar stools, and dining chairs to find the perfect seating options for your space. To complete your interior decor, we offer a curated selection of clocks, wall art, ornaments, and lamps. For savvy shoppers, don't miss our onsite clearance outlet, where you can find renowned brand names at a fraction of their regular cost. At Oaklands Furniture, customer satisfaction is our priority. Our friendly team is here to assist you in finding that perfect piece of furniture. Plus, enjoy the convenience of free onsite parking and local delivery services, with options for further distances if needed. Some of the prestigious brand names we carry include Silentnight, Harrison Spinks, Buoyant Upholstery, Lebus Upholstery, Welcome Furniture, La-z-boy, Sherborne, Costwold Chairs, Global Home, and many more. Visit our store today and transform your home with quality furniture that reflects your unique style and personality.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

131 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

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4,5

Todas as avaliações

(131)

12 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good quality furniture and service

Very happy with the product and delivery (and price). A call to customer services to check on delivery date was dealt with politely and efficiently. Would use this company again.

30 de agosto de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Thank you John

Avaliado com 5 de um total de 5 estrelas

Very pleased with our purchase of a…

Very pleased with our purchase of a leather sofa and 2 armchairs. Helpful staff and quick and professional delivery. I would recommend Oakland’s furniture.

18 de agosto de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

thank you

Avaliado com 4 de um total de 5 estrelas

Satisfied and resolved.

After contacting customer services and explaining what happened to me,they were very quick to respond and solve the situation, I was very impressed in the way they dealt with this problem, and I am now satisfied with the outcome, I have to say I am very pleased with the furniture I purchased.
PGV.

17 de agosto de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Thank you

Avaliado com 5 de um total de 5 estrelas

An excellent experience.

What a joy! We loved this shop. Everything is displayed beautifully with clear pricing. Exceptionally friendly and helpful service from Wayne and Sue. We only popped in for a nose and purchased a lovely sofa and stunning gold mirror! Couldn’t be happier. We will be back. Thanks guys.

9 de maio de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Thank you

Avaliado com 4 de um total de 5 estrelas

Had my delivery date put forward from…

Had my delivery date put forward from June 25th to March 19 thanks for getting my furniture delivered early. All my furniture was delivered with out any knocks or bumps delivered was done quickly and on time thank you

19 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Revised review

Revised review, I made a one star review last time, they promptly phoned me to try and help. I spoke to a lovely lady Abigail, she identified a error I had made and changed it for me, then looked at the delivery date and revised it from July to April.
Abigail was not just efficient and helpful but as any company would hope but went the extra distance in her attitude and courtesy to help and correct my error and change the date

16 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had a telephone conversation today…

I had a telephone conversation today with Anthony Marsh at Truro showroom manual, I needed answers to questions about a product, he put my mind at rest he was very knowledgeable about the product and very pleasant, needless to say I placed my order confident after the assurances from Mr. Marsh.
Thank you
Brenda Wakefield

20 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Order : ofl - 6407679

One major issue when placing the order. The agent gave me excellent customer service as well as investigating the issue and not giving up until it was solved.

13 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service and Great Quality

Excellent Service and Great Quality Furniture.

The service is friendly and welcoming and there is a large selection of different styles of furniture. I've had many products from here in the past and it will continue to be a favourite in the future. Highly recommend.

27 de janeiro de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Louise,
Thank you very much for your review. So glad you are happy with your purchases.

Avaliado com 5 de um total de 5 estrelas

Great service.

Hi
I recently purchased two items from this store, and have been more than satisfied with the quality and customer service I received. Wayne the owner was more than helpful, polite, and informative. Also a mention for the two delivery guys who were very respectful and pleasant. Well done Oaklandsfurniture

23 de janeiro de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Gary,
Thank you for the lovely review. We are so happy you were pleased with the products and the service you received. Hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and choice…

Excellent customer service and choice of products. We saw Sue initially who was very friendly and helpful and knows her furniture.
No pressure when looking around which was nice but help there if you needed it.
We visited other larger chains and had no service from them at all, it's nice to be able to shop locally and support a family run business.
We will certainly recommend in the future... even better no 3-month wait, the sofas arrive tomorrow!

18 de janeiro de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Kerry Thank you for your review. We are glad you are happy with the service and we hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent quality furniture!

I couldn’t recommend Oakland’s Furniture more. A brilliant shop with a variety of furniture, I absolutely love my new chair! Great quality! Also the staff are very friendly and helpful.😊

5 de janeiro de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Millie
Thank you for your review. Glad you were happy with everything!

Avaliado com 5 de um total de 5 estrelas

Fabulous shop and lovely staff…

Fabulous shop and lovely friendly staff. Love my new sofas and accent chair. Can’t wait for my new bed and mattress now. Delivery drivers so helpful and make sure everything is in place before they leave. Thank you Oaklands Furniture, no doubt I’ll be back again soon 😂

2 de janeiro de 2021
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Claire. Thank you for your review and we're pleased you were happy with your furniture and also the service you have received.

Avaliado com 5 de um total de 5 estrelas

Great service....great choice of furniture

When I visited the store I was greeted promptly by Wayne who was so helpful and friendly. He showed me a great selection of sofas and explained different colour options / fabrics, I got just what I wanted and had it delivered today by 2 friendly guys who took great care too 👍 definitely recommend Oakland’s

12 de novembro de 2020
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Helen, We are very pleased you were happy with the service, selection of products and also the delivery went smoothly.
Hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Fantastic service from start to finish

Fantastic service from start to finish. Had a sofa and bed from them, the quality was first class and the staff all so helpful. would recommend if looking for furniture and beds as they have a large range to choose from.

16 de outubro de 2020
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi Tom,
Thank you for your review. We are very pleased you were happy with the service you received.
Hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

Horrendous service

Horrendous service, do not buy from these people. They don’t honour their own T’s and C’s!

14 de setembro de 2020
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi, Unfortunately we are unable to look in to this further for you. You have not stated what this relates to, or have you put your name. Please contact the store and we will look in to this further.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

Avoid at all costs. Shocking experience with this company. The sales lady is as useful as a chocolate teapot very rude, no customer service skills!

Mattress is awful and only been in use for a few months.after reporting problems a delivery person visited called wayne who was patronising and avoided any liability and blamed everything but the faulty product.
oaklands products are cheap tat.

Google reviews i can only assume are fake as my experience was bad and can see so many have similar

28 de agosto de 2020
Avaliação não solicitada
logotipo da Oaklandsfurniture

Resposta da Oaklandsfurniture

Hi, Thank you for your review. We can only assume that we have tried to explain to you that there is no fault with the mattress & this is not the outcome you were expecting. The mattress you had chosen was one our budget/value mattresses and it was explained it was normal settlement where you were lay. If an item is classed as 'faulty' we would always arrange for an inspection first. If you were not happy with the outcome, we would advise you should contact the store & this would have been looked in to further. Our staff are advised to take into account your concern and find the best solution should there be a fault found with the product. We are sorry if you have not had the outcome you expected.

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