Kept Its Shape All Day
Put this on for work meetings, ended up staying in it on the couch afterwards—creased way less than any of my usual pantsuits. The fabric didn’t have the weird chemical smell some sets do out of the box.
3 de abril de 2026
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2,5
Ruim
14 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lying company applying experience
Item never arrived and company only replied to messages with ai created automatic messages, you can not communicate with them without turning to payment system for financial dispute then you get a series of lies as to how to proceed to solutions
28th March
Strange reply from Obtenire. I have sent multiple emails over a couple of weeks and got no closer to any form of solution. The only replies I have received that have been personalised have been when including third parties otherwise just received automatic response from AI
14 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@obtenirie.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Very bad company received a different…
Very bad company received a different product and hasn’t accept the return or refund the money
24 de março de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@obtenirie.com . Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!
Don't waste time or money.
Made an order on the 5th March, it's no 17th March and there has been no update on delivery or any notification of any kind.
Tried to find contact details of any kind to contact them but that proved to be difficult.
Very disappointed and may have to notify my bank k to help resolve the matter
17 de março de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear Customer,
Thank you for your feedback. We sincerely apologize for the delay and the disappointment caused. Your case has been prioritized, and we will resolve it promptly.
If the item hasn’t arrived, please contact our after-sales team via email: service@obtenirie.com . Our team will provide a solution within 24 hours. Thank you for giving us a chance to make things right.
I was offered £20 refund for an item i…
I was offered £20 refund for an item i wanted to return which i accepted, today i have another email offering me £14 which i do not accept, i will be happy with £20, Thank You, Regards Jacqueline Smith.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@obtenirie.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
I ordered a Black Turtle neck
I ordered a Black Turtle neck. (High Neck) XL. i was informed as soon as i paid that you had recieved monies from my account. Since i have information on delivery or how to track it. I t is now 20th and still no conformation on if i will receive this item. I have no way of getting in touch with you as i cannot find E Mail address or phone No. Could you please look into this as i am 71 and cant afford this as a loss. Thank you Michael Cassidy
10 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@obtenirie.com . This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
My elderly mother purchased some…
My elderly mother purchased some clothing items which the company said were delivered , however she has not received them. E mails have not been replied too and I have serious doubts about the legitimacy of this company.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear Customer,
Thank you for sharing your experience; your feedback helps us continuously improve. We sincerely apologize for this unfortunate incident. We always uphold the principle that "every trust deserves to be protected," and as a legally authorized company, your satisfaction is the reason for our existence. If your order has not been delivered, please contact our dedicated customer service team immediately (email: service@obtenirie.com ). Our team will address your issue within 24 hours. We promise that all products are covered by after-sales service. Thank you for giving us the opportunity to make things right.
Bought goods off obenirie and it it way…
Bought goods off obenirie and it it way to big spent a week sending emails to there email address which a reply is sent back immediately saying follow a ticket but no ticket to follow u have sent at least 12 emails asking for info to return my goods and only get exactly the same response
6 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@obtenirie.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.
Ordered L (UK 10-12) but way too big
Ordered L (UK 10-12) but way too big. Need to return but no response to my emails. Very poor. Will have to ask credit card company to sort it out.
10 de fevereiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@obtenirie.com . Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Poor quality material
Communication was quite good but the quality of the shirts when they arrived was very poor.
2 de fevereiro de 2026
It’s a scam still waiting supposed to…
It’s a scam still waiting supposed to getting delivered by Evri the notification stopped no parcel SCAM!!!!!
Don’t Touch !!!!!
19 de janeiro de 2026
Avaliação não solicitada
Resposta de Obtenirie
Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@obtenirie.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.
Ordered wrong size but it was sorted…
Ordered wrong size but it was sorted out really quickly
23 de dezembro de 2025
Avaliação não solicitada
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